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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 1,601-1,610 of 9,898 reviews
Mar 14, 2026
Reviewer name: jbh01
2 out of 5 stars
2 out of 5 stars review

Poor compared to prior years

Unlike the past 20 years I have used Turbo Tax I cannot recommend it this year. There was no side by side year comparison. Information from last year tax return was not used to generate appropriate forms for this year. I had to figure it out for myself. Prompts for this year were not nearly as helpful. Unless I read of improvements before I select software for next year will be looking at other products.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 6, 2026
Reviewer name: BW47
4 out of 5 stars
4 out of 5 stars review

Turbo Tax was more time consuming this year than i

THis year, getting the program was different--instead of downloading the program onto my computer with the ability to transfer last year's information, I was talked into using the online version and wasted time typing in info that was usually transferred from previous returns.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Jan 26, 2026
Reviewer name: Danimal1313
5 out of 5 stars
5 out of 5 stars review

Good Product, I'm Back Again

Very easy to use. Been using for several years and it's just an easy-to-use app. Importing info from last year makes it easier to start. Recommendation: Add a button on the expenses front page (where you choose guided or I'll choose) to allow the user to skip this section. For our taxes, we have far too few deductions to consider itemizing and having a simple button to bypass that section would be helpful. (I don't recommend that feature for income since if someone is filling out the info needed, they'd very likely, almost certainly, have income to enter.)

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 26, 2026
Reviewer name: Bad Wrench
5 out of 5 stars
5 out of 5 stars review

Gets the job done and is cost efficient

Been using Turbo Tax for years. Plug in the numbers, and the software does the calculations by asking relevant questions. Saves money and never had a problem. Although start up can be a little slow, it always checks for updates so can have the latest updates. Can stop and go back to later.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing! We’re glad you found our service to be a cost-effective solution for your taxes. We’ll keep focusing on delivering that same great value every time you file.

Mar 21, 2026
Reviewer name: LoyalCustomer8
2 out of 5 stars
2 out of 5 stars review

TurboTax please continue to improve

I was very happy with the initial software and the ease with inputting my information. I work in Philadelphia and my Philadelphia Local Tax Amount is very high. The software kept prompting me to fix my error but my numbers were correct. My NJ State filing was the same. I was not prompted to input my income and almost had to pay NJ state taxes after paying Philadelphia tax (double taxation). Even though i paid the Philadelphia Tax and entered the amount in the appropriate field.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 24, 2026
Reviewer name: Pink Marine
5 out of 5 stars
5 out of 5 stars review

Desktop vs Online

I love the desktop version, I've used it for over 25 years, and rarely have a problem. This year, I tried the online version with the same information I eventually used in the desktop version, but it wouldn't transmit my return; I kept getting an error: Our records indicate that you are not entitled to e-file one or more formsets.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 29, 2026
Reviewer name: DJ273
4 out of 5 stars
4 out of 5 stars review

TurboTax 2025 software + State, great as usual

Been using TurboTax for years. Great as usual. Had two glitches during use where it somehow skipped a subject. Caught the jump itself and directed me back to the correct page to review that subject. In the end everything was covered an it all looks correct.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Feb 9, 2026
Reviewer name: Rollie25
5 out of 5 stars
5 out of 5 stars review

Turbo Tax was great.

All topics were excellent and as well as the Turbo Tax Live Experts Support, i.e. Mr. Alton, Ms. Candice and Ms. Tricia. Albeit, the Inherited Pensions is not taxable both Federal and some States and reported on 1099-R, your program should have some options for Other pensions so we may report the nontaxable pensions and to be populated on Schedule 1 Line z to shows negative amount to reduce the total taxable income. Or in other words Adjustments to Income. Like for example: Nontaxable Medicaid Waiver payments, to have a better accounting reports or easy to reconcile or audits the cited Returns.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 5, 2026
Reviewer name: CHOI08
2 out of 5 stars
2 out of 5 stars review

BUGGY 2025 VERSION

I HAVE USED TURBOTAX FOR MANY YEARS, AND I THINK THIS 2025 VERSION IS THE MOST DISAPPOINTING VERSION. TWO OBVIOUS BUGS ARE DISTURBING. FIRST, I PARTLY FINISHED AND SAVED THE PROGRESS IN MY C-DRIVE, AND WHEN I RE-OPENED THE SOFTWARE, IT COULDN'T LOAD IT AND I HAVE TO DIRECT THE SOFTWARE WHERE TO FIND IT. SECOND, WHEN I TRIED TO ENTER THE 1099-DIV MANUALLY, I SELECTED SKIP IMPORT, THE SOFTWARE SHOWED ME 1099-B FORM. IT WAS VERY FRUSTRATING!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 26, 2026
Reviewer name: mdaneker
3 out of 5 stars
3 out of 5 stars review

Used to be great, 2025 is clunky

Normally a great program this years version is clunky, it ask if you have a 1099G but doesn't give you a way to enter the dollar amount, the button isn't there just the line telling you what the button would do should it exist. It felt like AI was used, some of the wording was confusing (I'm have a English degree).

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630