VERY upset that Turbo Tax slides in Santa Barbara Tax Products when you pick how to pay the filing fee and now because we picked for filing fees to be deducted from our return it will go through Santa Barbara Tax Products and they will charge a fee. Totally unnecessary and very misleading in the user interface. BE SURE TO PAY WITH CREDIT CARD to avoid getting SCAMMED like we did. VERY disappointed in Turbo Tax!

TurboTax is great except for some annoyances. TT does not import 1099R forms well. From Fidelity, Schwab. I spent way too much time repeatedly filling in basic info like name, address, etc. Why doesn't TT know my state tax liability from last year? I used TT and it has this info already. I had a fine for underpayment of my state tax. Why? I made estimated payments during the year as directed by TT. TT should pay the fine.

I have used Turbo Tax for many years now. However, this year has been a disappointment. problems with forgetting the IP PIN. now it looks like I have to mail in paper documents. Download from my financial group did not work, requiring a call to your help desk. ( they were helpful) Overall things did not flow well.

I have used Turbo Tax for years and have been impressed with how well things are explained and how information is placed in the forms. I'm still not totally comfortable with the online version. I was not able to use my cursor to move around the forms, but needed to either use touch (which did not always work) or tab.

Some of the entries were glitchy... adding checks where they weren't intended. Same as last year -- you guys need to work on that. You make the process harder than it needs to be. Parts of the process is more confusing in the way you present it than it used to be.

I have used Turbo Tax for many years and this has been by far the worse. Bugs go unfixed and error appear with no direction on how to fix. It is not something I would recommend to anyone. I am a CPA so I know the forms and know they are correctly filled but cannot imagine an average person relying on it with blatant bugs and errors that could lead to audit. I suspect these bugs go unfixed so audits occur and TurboTax can sell audit protection. Pretty pathetic. Not sure I will be using it next year.

Turbotax is one of the most comprehensive tax packages out there. Most of it is as easy to follow as you can get with such a complicated mess the lawyers have made of it. But "Help" usually doesn't say enough on the simple items. And sometimes on the harder items there is not enough math to clarify what is filled in.

Turbo was great it took all of my information and provided me with the best tax savings possible. Everything was presented clear and concisely with lots of additional information available if needed. The turbo tax automated assistant guided me right to where I needed to go.

I've used TurboTax for 15 years, since retiring. The main benefit is being able to import prior year return information. It then pre-fills much information. The only unusual info I have is some non-taxable IRA savings...importing prior years makes this easy.

Turbo tax did not include Form 1-A for additional deductions for seniors and filed with that mistake. It is impossible to get any help for their mistake without paying them additional $. They force you to use Windows 11 and their online services are incredibly frustrating and at the end of the day, no actual answers or resources to fix the problem they created for me. I have been using Turbo Tax for 20 years and also other intuit products. This will be my last time with any of the products.