It seems like this year's version is dumbed down from previous years. In the interview process, entering contributions, for example, if the same details needed to be entered for several entries, it would only be necessary to add them for one or two times. This year it is necessary to enter same details over and over again. That is just one example. The process just seemed more tedious than in past years. I would have much preferred to be able to use the product on Windows 10 computers.

I've been a TurboTax user for over 35 years! My most helpful year was when I moved to New York State and had to prepare returns for myself and for my two children who had trust accounts. That required producing three federal returns, three state returns for Michigan, and returns for New York State and New York City. I was awash in tax forms that year. As a retiree, I am faced with the sometimes difficult task of preparing estimated taxes. Some mutual funds do not make capital gains payouts until December, and the amount of said payments are usually unknown until they are paid in December. Yet, the estimated tax features in Turbo Tax have become sparser and sparser, harder to find in the product, and entirely inadequate. Instead, estimated tax calculations and forms seem to be simply populated with the most recent year's data without allowing any capability to change elements making up one's adjusted gross income. Please address this shortfall.

It was almost impossible to get to the state return after I'd transmitted the federal electronically. My state charges a fee for electronic mailing, so I'll mail it in to get my refund.Finally I was able to add my DRDP on the state form but it took multiple tries. But it's cumbersome to get back to the program after you try the print preview.

I have been using turbo tax online for years, and I have loved it. Not anymore! This year, they removed the "It's Deductible" section from the charitable donations section of deductions. I found a separate software and uploaded all of my donations there. Then I found out that turbo tax online can't import a pdf. The only way I would have been able to get the deductions would have been to print my forms and complete the information off line and then mail in my taxes. If I was going to do that, I wouldn't need turbo tax! I will not be purchasing turbo tax next year.

The amount of upselling is very disappointing. The way you have to enter credit card info before you even start a state tax return....and the extra cost of filing the state tax return...with the additional costs going to a tax office is sometimes more economical

I find the Turbo tax application simple and easy to use. I was however disappointed that I could no longer file one state tax for free with the option I purchased. I have used the same program for the last several years and was always able to submit one state tax at no additional cost.

For years the cursor jumps to different forms when using either "return" or "tab" keys to go to the next field. Still happening. Now I went to save a return and it locked up when I was selecting a security question. It appears I will lose all my work. Continually underwhelming and this is going to be my last year using this product. Totally unacceptable for the number of years this product has been around and the cost. And even writing this message, AI is trying to correct it into gibberish. No fixes are ever made.

I use TurboTax and recommend it to my adult children because it's easier than other methods. I appreciate that you no longer try to upsell me so much as I use the software. However, your prices are right at my limit. If you up your prices any more, I may quit using and recommending TurboTax.

First I had to create a new account because my email changed from last year and Intuit wouldn't let me sign in even with my password and phone number. Then Turbo Tax itself has gotten rid of the charity estimates help for individual item donated. You need to guess how much stuff might be worth now but then they as you how you came up with this total. Finally when printing out a preview copy they also print out an estimated tax for next year that you can pay the IRS throughout the year with. I'm getting a refund of over $500 this year. Nowhere does it explain why and you need to Google this to see it's just a suggestion by Turbo Tax. Is the IRS now running Turbo Tax & trying to get a loan from us?

I had no Schedule C deductions, yet TT desktop forced me to fill out the Schedule C worksheet, which I populated with 73 zeros. PITA. Was forced to use desktop TT because online was a joke. Could not go back and fix choices I made earlier. Once you indicated "I want to enter data a certain way" there was no way to change data entry. You were stuck with your initial choice.