This year TT Deluxe is NOT user friendly. It was a download version on top of Windows 11 updates, and the interface was not compatible. The import 2024 feature failed which was the basically the reason for the purchase to file individual returns. It was not apparent and with no guidance where the BBB for seniors was applied. I goggled to find out. The format changes-questions were too simple without detail info to use to make decisions, making for section do overs. This year took way longer as input was manually. And the major issue for 2025 is the missing block in TT to insert the taxpayer ID Protection Identity Pin and IRS REJECTED the return for electronic filing with missing ID. IRS instructed to print and mail return which totally defeats the purpose. TT was a waste of money and time, providing very little service to taxpayer. I am hoping my data is compiled and reported with accuracy. If I can't import next year, then what would be the point to purchase TT 2026?? 2025 waste a waste of money. Oh, don't forget to write in a block to add the ID PIN at signature!!

This product was very difficult to use. It wasn't a matter of just answering the questions when asked as in the past. I have multiple computers where I use Turbo Tax and it was very difficult to download the product to subsequent computers. Each computer we had to have help with. For deductions, in particular donations - what happened to It's Deductible? That was the best way and seemed the fairest way to evaluate your items donated. In the past, you entered how many of each item and the program would calculate and then add all items together for a total donated on this particular donation. Now we have to calculate the value. I am very seriously considering using a different product next year after 30+ years of using Turbo Tax or it's predecessors.

I was very disappointed with Turbo Tax this year. I had a significant amount of difficulty transferring my data from last year. In addition, despite the fact that I had stock sales transactions last year, questions related to this topic did not appear in this year's program. I could not find where in Turbo Tax to enter the data. Fortunately, I have a friend that is a CPA and she informed me that since Turbo Tax was not prompting me with questions, I had to go into Schedule D and enter the information on my own. However, I encountered difficulties there also as initially it would not permit me to enter my data. The only way I could enter it was in a consolidated fashion. Fortunately my friend was able to help me resolve the problem so that I could complete my taxes. I also, I was not able to obtain an Home Improvement Energy Credit I was entitled to as I did not have the QMID number and the program would not allow me to override it. The reason I use Turbo Tax is that in the past it has been easy to file my taxes. This year it was very difficult and if this continues I will be forced to utilize a different product.

The really mucked TurboTax up for tax year 2025. I've been a TurboTax user since the late 1990's. I do my taxes, did my in-laws for years (both deceased now), do my mother's and my brother's and for close to 8 years now my 3 children's. This year the interview process seemed more unclear and cumbersome than ever. The review for errors was almost non-sensical. It had multiple issues with imported documents. I though I messed up so badly, I deleted my mother's and started fresh. It actually needed address and multiple changes for Edward Jones downloaded 1099-R. Next year I am going with H&R Block.

1. I was frustrated to find that TurboTax 2025 Desktop requires Windows 11. 2. In determining Estimated Tax payments for 2026, I couldn't believe that TurboTax had moved away from the previous screens that showed 2025 amounts next to the fields to enter 2026 amounts. My first run-through I totally overlooked the "Other income" box hiding in the middle of a bunch of things that didn't apply to me, so TTax told me I would owe no California tax in 2026 (actual case about $2000 as non-resident). Seeing the corresponding 2025 amount would have clued me in right away. 3. When entering 1099s, etc., please don't waste a screen trying to have me import my data. Just put the Import as an option on the page with the fields to fill in. It's annoying to have to skip the import for each 1099. 4. Also, I'm hearing that you might be considering discontinuing the Desktop version. If you do, I will be heading to an alternative that continues Desktop support. I do NOT want my financial data sitting in the cloud.

Disappointed that It's Deductible was removed in the year - so part of the deductions were in the software, and part had to be manually done. Just made it messy. If you were going to get rid of it, seems it would have been cleaner to do it at the END of the tax year. I'm shopping other options now that It's Deductible isn't available anymore.

the software has always worked fine for me over the years with the exception that on my Mac it can not find my previous years return the last 3 years and I have to manually enter the information. could not say if it is the software or Mac. I avoid cloud storage as much as possible so that could be a thing. I have no intentions of using the online services to file in the future either. If desktop becomes unavailable I will file another way.

I have been using TurboTax over 20 years. Reliable, easy to use, easy to follow all Q&A, no math required, it does it all. At the end you can save all forms in pdf as it adds to your file, you can save as you progress, it allows and sets it for refunds or money you owe to IRS thru direct deposit or debit your bank account. No hassle to post office trip and worry about your check. Text's you when accepted by IRS. Worry Free !!

The repeated updating ruins the program usefulness. 6 minutes is a lie. sometimes th repeated updates takes hours. that has not happened ever before. you have effectively ruined the program by forcing the repeated updates everytime i start up the program

I am upset you do not support form 8621 - a simple informational form. I understand there is a cost to programming the interview questions but most of us would be happy just having the form included in the software to fill out ourselves. This missing form means I can't e-file my federal return which means I can't e-file my NY state tax either. If form 8621 is not included in Turbotax next year, I will be using TaxAct which does support this form.