I was supposed to get 5 E-files with my downloaded 2025 TurboTax Deluxe that I purchased, I only was able to e-file 3 tax returns. A message stated I had used all 5 of my e-files and wanted me to purchase more e-files. The software is helpful, but I got the shaft on this ordeal. No, I am not done filing tax returns yet, two more to go...I hope TurboTax sees this and can help me out.

Normally I love using Turbo Tax but this year I am very frustrated. The second I clicked that my husband, joint on the return, died this past year there should have been a red flag for completing certain sections, prompting completion of a 1041 for the estate and you are the ones that should be able to tell me what to be aware of. Now I have to amend (remove) a couple of items for the 1041 and can't figure out how to do that.

Filed 2025 Fed and State on 4/11/26 and received emails that they were accepted. This morning I received a text that "Your tax filing is incomplete. Sign in to finish filing." How can they be incomplete if they were sent? I got our pins and also paid for the state return. And, why emails for the first communications and text on the message this morning? I didn't on the link in the text because I thought it might not be legit. So, I signed in online, and my returns do not appear in the tax home - only 2024.

After all these years, their programmers still haven't figured out how to allow the cursor to scroll. As well, when a correction needs to be made per IRS, when you enter the corrected information, TurboTax doesn't resubmit the electronic filing and just keeps rotating screens instead. Sucks!

I've been using this product for more than 15 years and have found it to be super easy to input my information. I use the Deluxe version and have found to it very easy to navigate through the various sections of the return process. Help is always available if needed and while I select what I want to work n there is an option for the program to walk you through each section if needed. I also appreciate the ability the program imports prior years information automatically. i've had no issues with this product for more than 15 years of use.

No matching of last year's imported 1099 documents to this year's. Offer to import records for every record, even though original import included everything. Doesn't remember which institution last year's records came from requiring new search. Need to ignore several screens clicking continue just to get to point to figure out if I could delete a record. Can't edit individual values without going through dozens of pages of flows. Editing individual values requiring re-entering dozens of hand-entered numbers. General incompetence of the UI.

the decision to not allow computers with older software was very unfortunate. I see no reason Turbotax decided I must have a new computer to use your softare (on line software for taxes is just plain wrong all your information can and will get stolen). Further to this your software has a problem with HSA contributions. Not pleased with the last 5 releases of Turbotax, not sure your worth it anymore

I love Turbotax and I have used it for a long time...20+ years. It is easy and fun to us and it gives me great confidence that I will not make a mistake. My one complaint is that I had a minor problem with saving my file but I could not find a number to call for help. I eventually figured it out on my own.

Excellent tool. I've been using turbotax software for many years and have never had a problem, never needed to consult with a tax expert. Software walks you through every step with clear concise instructions. Being able to compare your current year to the previous is very helpful. Preparation is the key to a smooth experience, need to have all your receipts/documentation organized and available.

For my investment documentation it's still the same awful interface as last year - but - you made it worse with that very clunky, cumbersome import "feature" (I use the term loosely) now going through a browser instead of all in-product as you've used in previous years. Yuck. Please go back to the previous formats from just a couple years ago. Otherwise, still a relatively decent product.