I am a statutory employee, receiving a W-2. The W-2 showed both the employee amount plus on line 11 the same amount as a non-qualified plan amount. Turbo tax entered both amounts into the tax form. First, the line 1 amount correctly went into the Schedule C. The non-qualified amount then went into Other Income. So the income was doubled. Therefore I have just completed an amended form 1040X to correct the over-taxation. This problem continues in the 2023 and 2024 Turbo Tax programs. I must next amend them.

My Federal return was rejected because the ID pin was incorrect. TurboTax imported last year's pin and so that is why the return was rejected. Last year's pin should not be imported, and a reminder to get the 2025 (new) pin should be given. When I obtained the new pin, I was only able to type in the first 5 digits, even though the pin is 6 digits. This is WRONG!! FIX IT,

For the most part Turbo tax is easy to use. However, there are certain areas that are more confusing than they need to be. I ran into a comment from Turbo tax that said, " Hm, we ran into a snag, please review the last section", (or something like that). Why not just tell me exactly where the issue is? Obviously, you could program the software to name the section that needs to be reviewed. Also, when you exit turbo tax, and then sign back on, why doesn't it take you back to the place you left off rather than starting at the beginning again? Also, it seems like every time I signed on, the program needed a new update. Are you looking for better programmers or trouble shooters to curtail this problem?

Using TurboTax Deluxe in the past has been a pretty straight forward process. Unfortunately, the ability to easily E File a Federal return (free) and mail in a State return (free) has become more cumbersome. Intuit is making it difficult to mail in a State return so it can charge its users an additional $25! I hope you receive enough complaints about this that you either fix the filing process to mimic earlier versions of the software or include a FREE e file option for all states!

I have used Turbo Tax for many years and I found it very difficult to enter data and review that data this year. I got into some kind of loop 2 different times and could not move forward. Ai did not help and I had to call a live expert. Both live experts were helpful and considerate.

We have utilized Turbo Tax for our tax preparation for many, many years. My main issue is the inability of Turbo Tax and our investment company to properly import investment data. Turbo Tax requires a great portion of this complex item to be manually input. I don't know if it is an issue with our investment company or something else, but it is very stressful to get through that portion of our return.

Your new user interface is totally unacceptable. I will never use Turbotax again unless you go back to the old user interface. You caused me about an additional 10 days to get the data manually into the forms with some belief that the data was somewhat accurate. I'm still not 100% sure. You turned an exceptionally good product into something that is terrible at best. I don't understand why you did such a stupid thing.

I have obtained a 6 digit PIN from IRS+ID.ME, however, the version of Turbo Tax only allows for a 5 digit pin. I used the PIN from last year and my return was rejected. Turbo Tax is trying to force/push us into paying for the other versions. I'll just file directly from the IRS website or take it to an accountant.

TurboTax 2025 is just awful. It is essentially the same interface from the past 10 years, but with updates to SOME of the requirements. But Intuit no longer puts effort into keeping TT up to date. It does not address important tax issues. The help is non-existent - unless you pay more. They try to nickel and dime you on every decision. This is absolutely my last year with TurboTax. It has been degrading for the past 3-5 years, but this is the WORST.

Turbotax was lousy for me this year: it would NOT Add Supporting Details in step-by-step mode. Required workaround of switching to forms mode to put in ASDs. Social security info was transfer incorrectly into "Earlier Year Lump-Sum Social Security Worksheet". Spousal data went into taxpayer column and caused error which took great effort to find and fix the problem.