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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 1,541-1,550 of 9,826 reviews
Apr 16, 2026
Keith 7591
5 out of 5 stars review

As good as it gets!

It was terrific! Didn't like the changes that kept it from installing on Windows 10. Otherwise, it is great as usual. I did not find any errors with calculations. Some features were new, which threw me off somewhat. Did not really need much guidance from help topics, which is normal for me. Program is really easy to use.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 3, 2026
Dr GoodyTurbo
5 out of 5 stars review

Prepare Your Own Taxes!

I am now 71 years old and have used Turbo Tax for over 25 years! Not sure I could have done my own taxes all these years without Turbo Tax. I continue to urge younger folks to try it versus paying hundreds of dollars to "so call" tax experts to simply file a short form! Turbo Tax might want to launch an ad campaign targeted to younger folks (under age 40) about preparing their own taxes. Most people those ages are already "computer literate."

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Mar 4, 2026
Stace342026
3 out of 5 stars review

What Did Turbo Tax Do???

This product was very difficult to use. It wasn't a matter of just answering the questions when asked as in the past. I have multiple computers where I use Turbo Tax and it was very difficult to download the product to subsequent computers. Each computer we had to have help with. For deductions, in particular donations - what happened to It's Deductible? That was the best way and seemed the fairest way to evaluate your items donated. In the past, you entered how many of each item and the program would calculate and then add all items together for a total donated on this particular donation. Now we have to calculate the value. I am very seriously considering using a different product next year after 30+ years of using Turbo Tax or it's predecessors.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 23, 2026
Nothanks1Z
3 out of 5 stars review

Not What It Used To Be

The address box for paying doesn't show the "continue" button in the window. It was a pain in the butt to press continue. Too many add-ons that you try to sell. TT seems to be getting less user friendly. I might try a different tax service next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 9, 2026
My TurboTax 20
5 out of 5 stars review

TurboTax is your answer, fire your accountant !!

I have been using TurboTax over 20 years. Reliable, easy to use, easy to follow all Q&A, no math required, it does it all. At the end you can save all forms in pdf as it adds to your file, you can save as you progress, it allows and sets it for refunds or money you owe to IRS thru direct deposit or debit your bank account. No hassle to post office trip and worry about your check. Text's you when accepted by IRS. Worry Free !!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 13, 2026
Webbie14
4 out of 5 stars review

Need more guidance about certain things

We have always needed more information about the PSO benefits, as we are BOTH retired federal peace officers who should be eligible for the 3,000 deduction, but we cannot tell if we only receive one deduction , or both, and there's no guidance regarding this issue. In the past when i looked it up it appeared we could both take the deduction if we both met all the criteria regarding health insurance costs, but there is no turbotax guidance on this matter. And, need guidance on how to figure out of the PSO is given and how to calculate it to determine that. Although thank you for making the program easier to enter this information about the PSO and that we no longer have to re-enter it over and over each time you come back to it, or when you go out of that area than back in and out, having to re-enter it every time..

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 6, 2026
JK27422
2 out of 5 stars review

Can't E-file Federal or State, no form 8621

I am upset you do not support form 8621 - a simple informational form. I understand there is a cost to programming the interview questions but most of us would be happy just having the form included in the software to fill out ourselves. This missing form means I can't e-file my federal return which means I can't e-file my NY state tax either. If form 8621 is not included in Turbotax next year, I will be using TaxAct which does support this form.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 7, 2026
Zelda12345678910
5 out of 5 stars review

Have used Turbo Tax for many years

I really like using Turbo Tax and have done so for many years. It is usually easy to use, directions are clear, works well with my computer, and has all the features I need. I have never had an error issue with any of my filings in all these years. This year I ran into trouble with some of the forms that showed "errors" in the final review. All of these errors were apparently the result of putting zeros in boxes where I had no amounts to enter. The system judged these as errors. I worked with three specialists over a two week period to get this all corrected. A warning in the program would have saved me a lot of time. The 3 specialists, Jessica, Robin, an Zanita were all WONDERFUL! They were patient, super smart, and stayed with me until all the errors were finally corrected. I know there were great technicians involved, too but only learned one name - Ericka. Thank you all!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.

Mar 11, 2026
annoyed07
1 out of 5 stars review

Online turbotax is a ripoff

The UI for the online versions did not allow me to choose anything other than Expert Assist, which I didn't need and was twice the cost of the desktop version I ended up purchasing. I did my return twice: once online, and when I realized I couldn't file without paying for the superfluous Expert Assist, I had to do it all again on the desktop version. V. frustrating

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
5233
3 out of 5 stars review

Wouldn't let me e-file

It wouldn't let me e-file because it couldn't handle a $15 1099-misc I entered it exactly as sent to me. It was the software's fault. I only use it because I can do my children's forms on the same installation and I am familiar with the process. Frustrating to spend half an hour trying to massage the software into working.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630