Let you e-file without a PIN. The program implies it is optional. There is no way to go back to enter it as your online instructions are wrong. Instructions on right side of screen say "Open TurboTax Desktop. Select Fix my return. Follow the onscreen instructions to enter your 2025 IP PIN to re-file your return." This is incorrect. There is no option to "fix my return" and no way to get to it. This is a critical bug.

Was offered the on-line version for free with bonus of free state filing. However, on-line interface was very confusing and clunky. Ended up using the tried and true method of the desktop version. Did not like the import tax form feature like done in past as it created new entries and did not link to previous years 1099 forms so I could not historical notes and year-to-year amounts. Ended up manually typing in values and amounts. Did not like the additional secret cost of $45 to e-file Federal and deduct state filing cost from Federal Tax Return, since I "upgraded to Premium Service???". Ended up just paying using credit and avoiding the additional fee.

it seemed less user Friendly than in the past. I had numerous occasions where I had to go back a page or two or more to redo an answer because I misunderstood or was confused by the wording of a question. Also, and maybe it is me, but didn't there used to be a prompt at the top of the page so one could go directly to the form and see what had or had not been entered.

The software did not recognize mt daughters age of over 18 and put her as a dependent so my return was rejected. It also charged me for my state return and on was supposed to be included. Turbo Tax is not as dependable as i used to be. Everything is an upcharge.

I went to sign up for the free audit coverage but the part of the screen at the bottom where it shows to submit, or next, or whatever doesn't show. It is too far down and I can't see it. Therefore I could not submit. And verification of address, phone had the same problem. It was not a matter of scrolling down.

I had to mail in my returns due to the $10 credit I did not understand locked me into a Premium Service - in-product add-ons. This is the only way I could figure out how to get out of paying an extra $70 dollars for a service I did not want. There was no way I could see to take off the $10 credit no the Premium Service. I am very disappointed in your tactic to increase your revenue and I am now looking for another was to do my taxes.

I have used Turbo Tax for at least the last 12 years. Every year you make it more of a pain in the butt with all of the add ons and having to create an account to file taxes. I use this for simplicity but will be looking for a different software next year.

I am disappointed by Turbo Tax for charging a fee to e-file after the I already paid for Turbo Tax Deluxe to file taxes. It is less of a hassle to go directly to the IRS.Gov site and file for free. I have used Turbo Tax for over 10 years. I will not be doing so for the 2026 tax filing process.

Why wouldn't the TurboTax 2025 version transfer my TurboTax 2024 past year information? The comments was that "the file was too large" for the TurboTax 2024 past year information; however, the document was only 8.9 MB in size. This forced me to enter in my 2024 information directly into my 2025 TurboTax forms, which was a three hour operation.

I've been a TurboTax user for over 35 years! My most helpful year was when I moved to New York State and had to prepare returns for myself and for my two children who had trust accounts. That required producing three federal returns, three state returns for Michigan, and returns for New York State and New York City. I was awash in tax forms that year. As a retiree, I am faced with the sometimes difficult task of preparing estimated taxes. Some mutual funds do not make capital gains payouts until December, and the amount of said payments are usually unknown until they are paid in December. Yet, the estimated tax features in Turbo Tax have become sparser and sparser, harder to find in the product, and entirely inadequate. Instead, estimated tax calculations and forms seem to be simply populated with the most recent year's data without allowing any capability to change elements making up one's adjusted gross income. Please address this shortfall.