Easy to understand and direct yourself to the fill in the proper information. TT provides all the details needed to complete your tax forms. On line assistance is available with a single click. Always accurate, TT will let you know if a something doesn't look correct.

GUIDANCE IS GOOD WITH A COUPLE EXCEPTIONS-RETURNING TO A PREVIOUS SPOT WHEN YOU NEED TO AND FIXING AN ERROR DURING FINAL CHECKING. ALSO, YOU NEED TO REVIEW THE POINT WHERE IT IS NECESSARY TO CLASSIFY A TYPE OF TEACHER'S RETIREMENT PAY. CURRENTLY THE "TYPE" IS TOO CLOSE TO THE "NAME" OF A CURRENT PLAN BUT INCLUDES A SIMILAR PLAN WHICH PAYS MY SPOUSE. YOU SHOULD HAVE A FEW OF YOUR NEWER EMPLOYEES GO THROUGH THE PROCESS BY JUST WATCHING SOMEONE NEW USE IT.

I have used TurboTax for my taxes for over 20 years and have always found them to be accurate and provide excellent guidance. I have never had any issues with the interface or compatibility with my computer/printer setup. The program features are very robust and have helped me many times to find answers to whatever question that i have.

I have used Turbo Tax Desktop on MAC for at least 13 years. This year's version is the one of the worst experiences I've ever had with software in my life. I tried paying the $25 fee for filing Arizona online and the program failed at that point. I did get great help from the support number, but we were still not able to resolve the issue and I had to end up paying the additional $40 fee for having it deducted from my return. I may try the free web version next year, but will never pay to use Turbo Tax again.

Everything worked, but I don't like the new format. Too many extraneous pages. Also the PIN input is hard to find. This should pop up automatically. The Direct Deposit information should default rather than typing it in. It comes up automatically, if you want to change banks.

Interface was clear, as usual. Two things were really annoying. One of the auto-added forms was causing an error, and there was not enough built-in help to explain what sort of manual correction is needed. Besides that app was starting a new return, twice, giving impression that all of what I entered was lost. Fortunately I realized what was happening and re-opened original file that I was working on and discarded empty one.

Most years I would give a FIVE STAR RATING. This year some things changed, and I got a couple of weird messages when I restarted the filing. The biggest sadness for me was not having the Intuit donation helper - where it suggests appropriate prices for household and clothing items donated. Hopefully that will be back next year. It's an easy, user-friendly system and I've rarely had any issues!

TTD forced me to pay for a second state return even though one state return comes with purchase. Washington sta does not have state income tax for every individual, but your system would not let me bypass the fee. I did not have any forms for WA to file and could not avoid the fee.

I've never run into the issues I've experienced this tax season. In the past, once your itemized deductions amount were greater than the standard deduction, the program automatically used the larger number in computing the overall taxable income amount. The handling of State return has issues related to the reporting of school tuition contributions. The system believes that everyone is making contributions to schools. You can't get through the review process for the state forms without putting something in the various boxes.

I have used TurboTax for years. Intuitive and helpful. What took a day or two of plodding calculations now takes a few hours. Missing items are easily found and displayed. Tedious information is saved from year to year, so it does not need to be entered repeatedly.