TurboTax helped with filing my late parents' returns and helped me understand the IRS process better by directing me to relevant instructions. TurboTax has helped me also with the tax aspects of my inheritance, saving time and money. I highly recommend the software.

I have used turbo tax for many years so i am comfortable with the entries. I have not had good luck when calling turbo tax for how to enter something, so I no longer call i just try to figure this out myself. My taxes are no longer complicated, so it is pretty much the same each year.

The method of checking downloaded information is difficult to follow because there is nothing on the initial screen that tells you which goes with which account. We have atleast 2 of everything. At least put the last 4 digits of the account on each box in the interest and dividend section

I’ve used Turbo Tax (TT) for 20 years and have really liked it. This year, TT took a step back due to the new interface for entering investment data (1099-INTs, 1099-DIVs, 1099-Bs). In my case, my wife and I both have our own investment accounts so I’m switching accounts often. However, many of the new screens don’t have account numbers on them. I was often confused as to which account I was working on. This confusion led me to accidentally enter my capital gains twice, which caused a large increase in my Federal Tax Due. Fortunately, I saw and corrected the error. I used to develop software for a large company. Your new interface is poorly designed. I recommend that you rip it out and go back to the previous interface. TT has added a number of marketing messages: offers of various professional services to help you do your taxes, offers to upgrade TT to a higher-level product. Whoever is in charge of TT needs to understand that maintaining its quality and ease of use are most important for maintaining its market share.

The Federal portion was fine. The State (Mississippi) portion needs some work. There were a number of sections that were not very clear about what was needed. For example, it trying to ask me for income earned from two investments - both of which were the same one with a slightly different name. It took a while to find how to delete one of them. There were others, but I don't remember now what they were. Unfortunately, I didn't keep notes on that which I know isn't much help. Sorry.

Program is cumbersome, has lots of bugs, has constant huge sized updates taking up way too much space. If I could complete and submit my tax return two weeks ago, why can't I file today without installing a 350MB update? There are also several things TT doesn't ask me about that I have to initiate on my on. My return was rejected because I wasn't prompted to input my 1095-A information. This should be a standard question. I use QuickBooks Online and the process for importing my QB data into TT is laughable. Especially considering Intuit owns everything and could prioritize a seamless integration if they actually cared about or listened to the needs of the consumer. After all the effort required to import data from QBO, every year there is missing data in the QBO data file. I don't even waste my time doing this anymore. There should be a one-click dialog box to directly export to TT from QBO. There's no excuse for this process being so onerous.

I am disappointed by Turbo Tax for charging a fee to e-file after the I already paid for Turbo Tax Deluxe to file taxes. It is less of a hassle to go directly to the IRS.Gov site and file for free. I have used Turbo Tax for over 10 years. I will not be doing so for the 2026 tax filing process.

it seemed less user Friendly than in the past. I had numerous occasions where I had to go back a page or two or more to redo an answer because I misunderstood or was confused by the wording of a question. Also, and maybe it is me, but didn't there used to be a prompt at the top of the page so one could go directly to the form and see what had or had not been entered.

I experienced a problem with the update portion of this program, which caused me to visit a Tech Service to restore my computer. It was most disconcerting. However, they fixed it and I filed by the deadline. All in all, I felt this program was better designed than last year. I was totally frustrated with 2024 version.

When I first downloaded Turbo Tax Software it asked for password I could not figure out. It took me quite a while to understand the code was my computer login code. I can't remember what Turbo Tax called it, but it certainly did not say "your computer log-in code". It was very confusing !!!