It was fairly easy to use except there was some glitch with submitting the info for one of my forms. It did not allow me to go to the next step until a specific question was answered; however, that step didn't apply to me at all. I, finally, got around it but, I had to go to the specific form rather than using the guide me option. I didn't have any issues with the accuracy or compatibility. The by our advice feature was annoying as I said no but it repeated the question several times. Ask fewer times.

This is ok for a fairly straightforward tax situation. However, weird things still pop up in the software, like it asked me about our Canadian pension plan when nothing I entered indicated that we had one. Just before filing, and after I had run all the checks showing zero errors, I tried to save my file as a pdf. Then TT tells me I have errors in my return but provides no way to see what they are. Finally, totally annoying that TT persistently asks me to upgrade the software or buy add-on products. How many times do I have to say no?

I had to open the instructions for form so many times and read and read them over and over again because there was no help like in previous version of turbo tax. There should be a what does this mean and where on my documents i can find the information. The only thing turbotax offers is more lawyer written language and an option to give more money to TurboTax for obtaining help.

I am experienced with the TurboTax software, now that I have completed year 5 of my tax returns, but I only wish you would have given me a heads up, either during the introduction or while I was completing my deductions, that my Senior write-off would be included at the end. When I printed out my tax form, I saw that the deduction was on a SR-1044 form.

Needs improvement - limited or no information on changes to tax laws for 2025, i.e., temporary 2025 standard deduction for seniors, overtime premium. No backup file option and no menu option to delete or remove tax return created in error, i.e., Save As creates duplicate file with custom name.

Received a notice from TurboTax that I needed to amend my state return. Tried following the emailed directions using my purchased TurboTax desktop software and I could not imagine it being more confusing and counterintuitive. Never actually successfully amended my return because the desktop software sent me in circles trying to fix an error TURBOTAX CAUSED. Printed a brand new return calculated by TurboTax and crossing my fingers it works. Absolutely ridiculous. Switching to another company effective next year.

I appreciate the software but at times there is a problem like e-filing without an update that was unknown throughout till the end. example I can't send this without making up a nickname and everyone I make up it's taken! Why should you have to have a nickname in order for you to get feedback???????

Had to use online AI help throughout the "guided" process making the money spent seem fruitless. I won't use TurboTax again. Additionally, the repeated attempts to spend another $60 for "help" is insult to injury. Not the TurboTax of years past and definitely not worth the money spent.

With all the changes made to Turbo Tax this year, I did not find it as simple to complete my tax returns. The online method did not work for me at all so I had to switch back to the desktop method. I did finally complete my tax return for 2025 but it did not seem near as easy as the last few years. Maybe if something is working you shouldn't try to fix it, just my opinion.

Your search function sucked. It was difficult to access and wasted a lot of time. My State return could not possibly be correct- there's no way I paid $12,000m in State taxes. I filed for an extension instead.. Turbo Tax failed me this year-I won't be using it again