Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 1,461-1,470 of 9,898 reviews
Jan 24, 2026
Reviewer name: Rolin53
4 out of 5 stars
4 out of 5 stars review

Love Turbo Tax but Ran Into a Glitch this Year

I love Turbo Tax but this year decided to pay one of the MD Tax return fee with a credit card. all went fine until I had to enter the expiration Date which was 12/29. I could enter everything else except the 12 in the expiration date. I could go up to the 08 month but could not enter anything after 08. I ended up using another credit card that was 05/29 and it worked fine. Possible bug?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 13, 2026
Reviewer name: AlphaKilo
3 out of 5 stars
3 out of 5 stars review

Glitches

This was the most glitchiest Turbotax year software I have ever used. I have been a TurboTax customer since the 2000’s. The first time I attempted to download my state forms, my entire computer froze, with the multi colored pinwheel spinning. Eventually, the software dumped my entire Federal return. I had to re-do it. Also, this year culd no read the 2024 tax returns. I had to re-enter all my personal information for 2025. Like I said, Lots of Glitches…..

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 6, 2026
Reviewer name: kcabuhs
4 out of 5 stars
4 out of 5 stars review

Tried and true

TurboTax is a tried and true system. The product works as well as ever. I keep wishing they would allow for a better touch screen interface. Get into the 21st century guys, and allow someone to scroll up and down by swiping the picture, not the scroll bar. The online version is a rip-off. Tell me in the beginning how much more it's going to cost me so I don't use it in the first place. Incorporate the pdf-reading capabilities of the online version into the desktop version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Apr 10, 2026
Reviewer name: MikeL20182026
1 out of 5 stars
1 out of 5 stars review

Disappointed in Turbotax

I am very disappointed with the removal of the ItsDedutible functionality from TurboTax. It has me looking for alternative products for next year. In addition, TurboTax fails to actually include the Tax Calculation worksheet, which is a basic necessary worksheet, despite the fact that the actual tax number in the TurboTax worksheet refers to it in the text, and there is literally no source shown for where that number comes from. I had to download the IRS worksheet and fill it out by hand to check the calculation

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 27, 2026
Reviewer name: Sad Client
2 out of 5 stars
2 out of 5 stars review

2025 Turbo Tax was frustrating and annoying!

The format for this year's version was fair at best. Last year's format was much, much better. The glitches when attempting to import documents was annoying and quite frustrating! Bring back the staff that formatted the Turbo Tax program from last year. This experience left me with far less confidence in the product. I will need to think about using Turbo Tax next year which greatly saddens me. I never thought twice about using Turbo Tax, not anymore!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 13, 2026
Reviewer name: j_dave
2 out of 5 stars
2 out of 5 stars review

too many navigation problems

Navigation is STILL horrible. If you need to check "continue", you have to scroll to the bottom of the page. Put "continue" at the top! Forms do not save answers, especially if you check "none". When you go back in to review, the box is no longer checked. Printing is terrible. There is no way to print the return without certain pages, like vouchers. This review page is a pain-you have to type very slow or it drops letters! I will be looking at other programs next year!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 22, 2026
Reviewer name: JUILE
1 out of 5 stars
1 out of 5 stars review

Never again

I have been buying TurboTax for years. This is the first year I have had issues. Can't return and doesn't work on my computer. They send you to online not telling you that it negates the other returns you could have used this for and it is only good for 1 return.

Helpful?22U339JSHUJV18095652630
Mar 6, 2026
Reviewer name: Montana Chick
1 out of 5 stars
1 out of 5 stars review

Missing decimals for cents on State Form!

No longer is TurboTax letting me select the option to mail in my State Income Tax Form nor is the program providing me with the address where to mail my State Form. I know I can look it up on-line, it was nice to have it on the instructions page. Also, TurboTax is making my State Tax Form income and refund too large by not using a decimal for cents. I imported the W2 so not my mistake with manual entry. The Federal Form is correct, just didn't translate to State Form correctly. Example: 100.00 refund looks like 10000. I'm getting so little back from my state I don't want to pay the E-File cost. VERY FRUSTRATING since I've been using TurboTax programs for years and for multiple family members.....

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 8, 2026
Reviewer name: Rick 53
3 out of 5 stars
3 out of 5 stars review

Install and reinstall issues

I have always used TurboTax in past years and mostly would of had a five star reviews. I can't say that this year. I have to install and un-install the your program 2 times to get the federal tax part to work. Then I had to un-install and reinstall for a third time to get the state tax part to work properly. After all of this trouble, the program did seem to work for me.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 5, 2026
Reviewer name: TT HSA
3 out of 5 stars
3 out of 5 stars review

TurboTax Needs Improvement

TurboTax handling of HSA excess contribution, removal, 1099-SA is utterly confusing and wrong. Sometimes 'last year' refers to 2024, and in other places 2025. TT adds to income even when excess contribution had been withdrawn prior to tax filing deadline of the previous year, and tax on that had already been paid in the previous year. I had to manually fix the form. A small item like this held up my progress unduly in completing the tax return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630