The removal of Its Deductible is absolutely terrible. With so many free/inexpensive options available, it hardly seems worth using TurboTax next year. With AI, I don't understand why you couldn't use LLM to parse the file and match it to the list of items I enter.

IRS gave me a IP Pin. TurboTax did not highlight that people who have it must enter it or their return will be REJECTED. AND its tutorial on how to find that line item was confusing. Consequently, it took me 3 tries to finally figure out that the IP Pin was approx. 3 lines from the bottom of the form.

Getting any help is ridiculously non-existent. Looks like the only way is if I purchase another $60 item. I just want my taxes filed. They were rejected and what TT puts in does not match what was printed out. TT really dropped bigt ime this year. Been using it for years with no problem. This year worthless. This is the last year I use TT. It really upset me you took ItsDeductable away. This made things a lot more difficult. Also, some of the figures that were transferred from last year did not match up with what was on the printed copy. Specifically, AGI. There were some areas that were more confusing. This year you asked for the AGI of myself and my wife separately yet this did not show anywhere on my printed return.

Major error on the GA Form 500. On Feb 28, 2026 an error like this is unacceptable. GA conforms with federal itemized deduction. Making an adjustment on line 12b is inaccurate. It is contrary to the form instructions and all available information. This error increased my tax by $600!

This year's version of Turbo Tax seemed "clunkier" than last year's. In particular, is trying to enter my quarterly tax withholding figures, some of the language was misleading, indicating some kind of "additional" or deferred payments. Not sure why you changed the terminology. When I reviewed my return, the quarterly amounts were clearly recorded....also, some of the questions regarding my 1099-R information wanted RMD amounts; again, a little misleading/ambiguous. No RMD's were required for pensions but the interview language could be improved. Thanks.

I was frustrated on several occasions with my Turbo Tax experience this year. I had to call CS because you let me download the software without paying for it, but required an access code to use, that I then had no option to pay to get. I tried the online version first and could not get some screens to resize so I could enter information because the enter button was at the bottom and I couldn't see/access it. I had the feeling that real people did not vet this software before sending out into the world. I will have to decide next year if the trouble I had is worth the satisfaction of doing my taxes myself.

First time filing Married filing jointly. Last year both filed Single. On the Federal Worksheet for 2024, it combined our income for our AGI and showed the wrong filing status for 2024. It showed (2) MFJ. When I electronically filed my federal and two (2) states all three (3) were rejected because couldn't correctly identify me because the wrong AGI was populated. Did I do something wrong, or is this an issue with the Turbo Tax program. I would like to be advised of the resolution of this issue. I corrected the error and am now going to re-electronically submit only my federal at this time. Once it is accepted I will re-electronically file both of my states. I've tried several times to go back over the Step-by-Step instructions, but can't find where I populated my AGI for 2024.

Software is buggy. After many errors it finally froze when I was near the end of my return. I had to use AI to learn how to recover my work, because the application found no saved copy. The help files are missing or just not helpful. This product needs a thorough review for bugs and poor quality help files.

Turbotax covered everything for completing schedule A, but it would be even better if the deduction section had a list of each deduction category. I found that I had to write each section down so I wouldn't include things that should be in another upcoming section.

After initial launch, importing the previous year's data and saving, the app apparently didn't actually save the data, and I had to redo it. At the end during filing, the audit defense choice is confusing, and even though I didn't select it, the app required me to enter address information specifically for audit defense.