Program is cumbersome, has lots of bugs, has constant huge sized updates taking up way too much space. If I could complete and submit my tax return two weeks ago, why can't I file today without installing a 350MB update? There are also several things TT doesn't ask me about that I have to initiate on my on. My return was rejected because I wasn't prompted to input my 1095-A information. This should be a standard question. I use QuickBooks Online and the process for importing my QB data into TT is laughable. Especially considering Intuit owns everything and could prioritize a seamless integration if they actually cared about or listened to the needs of the consumer. After all the effort required to import data from QBO, every year there is missing data in the QBO data file. I don't even waste my time doing this anymore. There should be a one-click dialog box to directly export to TT from QBO. There's no excuse for this process being so onerous.

Turbo Tax has been great and I have been using Turbo Tax for years. However, Turbo Tax NEVER CHARGED a percentage of the amount due before. Therefore, I will mail my return and reconsider using Turbo Tax next year. In addition, I will inform my family members and friends who also utilize Turbo Tax of this extra percentage charge -along with having to pay for Turbo Tax!

There were a few issues with 2025 Turbo Tax. Opening a new section resulted in several error messages BEFORE I had entered any information. TT kept insisting that my pension is Canadian, but it is not. State return didn't populate until I exited the program and restarted.

I paid for the desktop version. When I finished and was ready to file, the program told me it had to charge me $40 to file my Federal taxes. It also wants ti charge me $40 to file my state form. I spoke with Turbotax, and they were baffled and sent me a link to download it again. Same issue. I spoke with Sam's club, and as expected, there is nothing they can do. I've been using TurboTax for years, but never again.

Goodbye TurboTax!! Have used for years. The removal of the itemized donation valuation feature has made this software useless and not worth the cost to me! "Help" feature was also significantly less helpful in other areas of return compared to prior years! Received worst refund in years! I will be using a competitor software going forward. Not worth the money anymore!

Takes too long to update application with the applicable amendment documents by each state and federal govt. App need a lot more effective navigations and display of information as you go thru the document. In my case, it didn't recognize last years 1099R as I pull over the saved document on my computer.

On-Line version was NOT the same as desktop. I expected virtual look and feel and same outcome (pdf files, filing options) as desktop. Exited On-Line and shifted back to your known and trusted product. Particularly upsetting and off-putting was option at On-Line file step to pay $59 to e-file State or "Delete state return". (!) Desktop gives you options (to mail if you want) and if you chose e-file, state it is only $25.

Intuit is a greedy company. You did away with the CD media saving you tons of money then you raise the price!! Constantly hitting me up for a tax accountant - Why do you think I bought turbo tax if I'm going to pay for a tax accountant, yet you constantly hit me up for hiring an advisor. Do you really have to look for every possible way to extract money from my pocket. It's really getting OLD!!

I have been using Turbo Tax for many years now probably 20 or more. It has always done a good job and I have been satisfied with it. This year it seem to have a lot of glitches. It wouldn't bring up some of my last year's information and I had to retype everything in. Wouldn't go to the right place on the tax returns I kept having to try over and over again. In the end I was able to complete my taxes but the process was not as smooth as in the past. Hope this was a aberration for this year only.

The interface is more clunky than in years past. Conversely my return was more complicated than in years past. My biggest concern was the need to triple check transfers from financial institutions to be sure everything was correct. Transferring multiple accounts from the same institution is not intuitively obvious... Copilot confirms pretty much anything that isn't obvious in Turbo Tax. It's surprising that this isn't built into the Turbo Tax interface rather than trying to sell upgrades.