It was going fine until I tried to file my Georgia state tax by e-file and it would not process my payment information, said it hit a snag. Called and talked with one of your agents and we applied the payment on 3/21/2026, went back into today to e-file my Georgias state tax return and it was still not going through because payment would not process. I have been using TuboTax for years and never had a problem until now, The order number for the payment is IEPCA297027609 with a PCA 67016. I have disputed this charge through my credit card ending in 3015. I was told to wait until charge processed to do that.

When I first downloaded Turbo Tax Software it asked for password I could not figure out. It took me quite a while to understand the code was my computer login code. I can't remember what Turbo Tax called it, but it certainly did not say "your computer log-in code". It was very confusing !!!

Generally good. However, sometimes explanations/instructions are lacking in clarity. I would expect "help" to be more clear than the government IRS document's instructions. Especially with an amended return as those are more rare than a straight up return. Nowhere in the initial instructions, or, any part of the amended return instructions, does it state that a 1040X will be generated and be included with your amended return. Additionally, a page with "Original", "Amended", and "Change" columns with the affected data should be included in the "Review" section prior to finalizing and e-filing. The program failed to bring prior year's dollar figures into the comparison chart of 2024 vs. 2025 except for the state refund.

It felt outdated and sluggish at times. Missed explanations at times, had to search for help online. When filing at end it asked for IRS IP Pin but only accepted 5 numbers when my IP PIN is 6 numbers. If my return is not accepted I will try to updated review to 0 stars, if they let me lol. Will look for other software next year.

As to accuracy, fed & state returns are similar to previous years'. Guidance is generally good; entering modest income from royalties as academic author requires very close attention, and I am not at all aware of all the information Schdl C requires, but T'Tax seems to handle it OK.

The Federal portion was fine. The State (Mississippi) portion needs some work. There were a number of sections that were not very clear about what was needed. For example, it trying to ask me for income earned from two investments - both of which were the same one with a slightly different name. It took a while to find how to delete one of them. There were others, but I don't remember now what they were. Unfortunately, I didn't keep notes on that which I know isn't much help. Sorry.

Program is cumbersome, has lots of bugs, has constant huge sized updates taking up way too much space. If I could complete and submit my tax return two weeks ago, why can't I file today without installing a 350MB update? There are also several things TT doesn't ask me about that I have to initiate on my on. My return was rejected because I wasn't prompted to input my 1095-A information. This should be a standard question. I use QuickBooks Online and the process for importing my QB data into TT is laughable. Especially considering Intuit owns everything and could prioritize a seamless integration if they actually cared about or listened to the needs of the consumer. After all the effort required to import data from QBO, every year there is missing data in the QBO data file. I don't even waste my time doing this anymore. There should be a one-click dialog box to directly export to TT from QBO. There's no excuse for this process being so onerous.

I've been using TT for decades and finally calling it quits. I would have had to pay the extra 60 for instruction on how to apply my disability that I claimed last year on TT and it wouldn't transfer over and didn't give the option so I had to pay a CPA instead to do my taxes this year. It's nothing more than an infomercial to get more money from you and is nothing close to what it used to be. Badbye forever TT. Hope you go bankrupt.

I purchased turbo tax that I should be able to do more than one return it should 5 fed and state returns I am having difficultly doing more than one. I have followed 2 separate set of directions and neither one worked. It shouldn't be this hard to start a new return

The 2025 TurboTax is not as good as prior years. Some of the fields have lost the ability to be marked as estimated. Accounts that I imported were duplicated with the same account pulled in from the prior year. I spent time entering data in the prior year's form, not realizing that the imported version was lower in the list. Also, there are too many screens selling additional products! The state email cost is misleading for Michigan. The software says $25 to e-file, but it's actually a lot more with the Michigan charge added.