Hi, I had one small problem regarding Arizona Estimated tax payments. The Federa Review function / audit application kept referring me to the amount and state of a 2024 refund that I rolled into my Arizona 2025 estimated Tax payments. I never applied any refund into a future year as an estimated tax payment. Took me a few hours to identify and correct. I misread a question in which I indicated that I had elected to apply a 2024 AZ refund to my 2025 AZ taxes. MY MISTAKE, NOT YOURS. Your TurboTax worked GREAT. I'll use it again next year !!

I was unimpressed with the downloads feature as I was only able to download three documents. I was very frustrated with the interface. I was nearly done when Turbotax asked me to save my progress. It then glitched. When I opened the saved file it was empty, forcing me to start again. When I got close to finishing the taxes, I noticed that my state tax liability was ten times higher than it should be. I went through each module several times trying to figure out what was causing the liability to be so abnormally high. The software didn’t provide a way to do this. So I had to start over again. All in all, it took over four hours longer than it should have to do my taxes this year.

I just finished getting my bank information sent to the IRS. This was necessary because turbo tax gave me the option of getting a check instead of direct deposit. This was very tiring and frustrating, two hours of trying to do what they wanted me to do. This was the first time turbo tax has let me down. It will be hard in the future to recommend it to my friends.

After paying for the software, then had to pay additional $45 for the state, only to then discover, it costs another $25 for e-file. I find this on the border of gouging... and the repeated prompts to add on more services at $60 and $45. I find if one is not competent enough to do their own taxes, with assistance of the software, and requires the add-ins then they should probably not be doing so their self....

We have used TurboTax for many years and have been pleased with how user-friendly it is. Although we don't purchase TurboTax's additional services, we have great confidence in the annual Tax Return prep software and purchase the Deluxe version with Fed & State every year.

Does not really answer questions. You end up having to go to the internet or the IRS to get more detailed information. It's not worth buying the program for simple taxes with the standard deduction being so large. Money for the program, money to file, advertisements the whole way...spend money to pay money. Thanks.

Locked up a number of times. The cursor pointer would also disappear. I also had a few times when I couldn't advance by pushing the "continue". One point, I had to go into "forms" and change a column so it would force Step-by-Step to kick in again. The most irritating thing though, was that I had to override a home business expense deduction that clearly is legitimate yet the software wouldn't allow it. This would have cost me money! Then when I asked AI about it, they said it was a known and reported issue from 2024!! No excuse for it not being fixed for 2025.

Fails to Unmark estimated items. F8 fails, Menu fails, requires form to be deleted and re-enter data. It has been doing this for 3+ years and I report it every year! I am tired of Beta testing your product for free. Worksheets fail to indicate where and entry will be made on the final schedule. Schedules fail to show where data was entered. It would be nice to have a full graphic of which worksheets feed into which line number and of course, to which form are they entered.

I've been using Turbotax for many years. This is the first time your product appeared to not be completed to finish a complete tax return. I downloaded the updates several times and continued to hit "Section Available Soon" under various areas. Just somewhat disappointing since it delayed being able to complete and file.

I have been using TurboTax for over 20 years, but this year was not very user friendly. The interface was not very good and it was much more difficult and time consuming to use. Moreover, I could not review my forms as I was preparing my taxes and the options limited me in completing the forms. Moreover, it was confusing to use the desktop verses the web browser versions. At one point, I was in an endless cycle of not being able to file my taxes electronically. Last year's version was much more user friendly...this year not so much. It took me about 3 hours to complete my taxes last year. This year it took me probably 7 hours or more. Also, I was on my own to find out how to itemize my gifts since ItsDeductible no longer can be used. At least some thing to point me in the right direction would be useful and helpful. I guess I will still use it unless I find something better. I normally would give it 5 stars, but not this year.