Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 1,391-1,400 of 9,898 reviews
Feb 10, 2026
Reviewer name: Bo White
3 out of 5 stars
3 out of 5 stars review

TurboTax is SUPER DUPER!

This desktop was more diffcult to work than all the past ones. Early I continued mixing the "file" titles until end. I have three saved files with the same name, and I do not know when nor how I manage to do this. I had to call TurboTax at least four (4) times. I was just that confused. I still love TurboTax because it allows me to go step by step. So if I follow directions carefully I can still accomplish my task. THANK YOU TUBOTAX!!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 26, 2026
Reviewer name: Thomcat460
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is average

Too many errors in the program. Can't print state returns and can't get the link to work that will notify me when I can print it. Had to wait to install numbers in the 1099R section and that link to notofy me only sent me to a form that wasn't relevent. The program for helping with donations is now missing, That was always extremly helpful in tha past.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: Moke99
2 out of 5 stars
2 out of 5 stars review

TurboTax needs improvements for next year.

I have been using TurboTax for many years. This year I used the Win11 Deluxe Desktop Version. I noticed a disappointingly large drop in quality. The dividends and interest income did not download correctly from my two brokerage accounts. I had to delete the downloaded data and re-enter it by hand. I got a notification that the handling of capital gains will be removed from the Deluxe version next year, but it already did not work. I had to enter this manually as well. The step-by-step feature also did not work well.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 2, 2026
Reviewer name: wjms complaint
3 out of 5 stars
3 out of 5 stars review

complaint 1

While trying to find if TurboTax supported completion of 5500 EZ I looked into the Business edition. When I bought the 2025 edition of TurboTax Deluxe it came with my business tax id and although I corrected it to my SS # it never accessed previous versions although I had used TurboTax for over 20 years. Very disappointing. Also, never learned if you support completing 5500 forms

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 23, 2026
Reviewer name: Colly01
5 out of 5 stars
5 out of 5 stars review

Program Glitches Need Remedy

The process is fairly user friendly. There are still some minor glitches that need remedy. These include: 1) the block claiming residency on the 1040SR has no question in the process to actually answer the question. I finally found the box under Forms, personal information. 2) Washington State return is not necessary unless you are requesting EIC for WA State, this is a "do" loop that must be addressed to eliminate confusion for less educated and users unsure of the requirements for filing WA State Returns.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 16, 2026
Reviewer name: JJFP
5 out of 5 stars
5 out of 5 stars review

Dependable, Cost-Effective, and User-Friendly

- After 18 years as a customer, I can say TurboTax consistently delivers a reliable and accurate tax filing experience. - The step-by-step guidance makes even complex tax situations manageable and reduces the risk of errors. - The software stays up to date with tax law changes, which gives real peace of mind every year. Its integration with prior-year data saves time and keeps everything organized and consistent. - Customer support and built-in explanations help clarify doubts without needing a tax expert.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
Reviewer name: PNB2025
1 out of 5 stars
1 out of 5 stars review

Why has Turbo Tax become so bad!!

I cannot understand why Turbo Tax has become so poor in the income section of !099 R. The program is unable to understant the entries and worse than that doubled my RMD so that I had a $23,000 prenalty for not withdrawing the required aount! I had withdrawn the exact amount from my IRA that was required but the only thing I could do was to start all over. After many hours of wasted time I was able to finish 1040 correctly and my state taxes. I have used Turbo tax since 1999 and this was the worst year with the program. I purchased the Deluxe and I prefer to use the Desktop version. The 2024 program had a few glitches with the RMD issue but nothing like the 2025. I waited until late February to start my taxes because I wanted all the updates to be in and take effect. Obviously I did not wait longenough. I will not buy Turbo Tax new year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 13, 2026
Reviewer name: NotReadyforRelease
2 out of 5 stars
2 out of 5 stars review

Turbotax billing interface is non-functional

Billing interface for desktop deluxe version is completely non-functional. On 2 occasions, calls to a tech rep were needed, and on 1 occasion I was told that I needed to manually submit my state return or wait 2 weeks for a form, which I didn't need, to become available.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
Reviewer name: BumbleBall1955
3 out of 5 stars
3 out of 5 stars review

TurboTax is OK.

The last couple of years (at least for TT2024 and TT2025. I have had trouble signing into my account and also efiling my return. The program itself is great and I have used it for many years (nearly 20). I don't plan on switching, but you should do a better job.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 8, 2026
Reviewer name: Frustrated 2026
1 out of 5 stars
1 out of 5 stars review

Turbo Tax is not worth it anymore

Used to love this program, but I'm already looking for an alternative for next year. No CD is a pain - hate having to download software, struggled to view last years file because I couldn't get logged in to the Intuit account, the limited filings is a real disappoint - no longer worth the effort, have 2 different Intuit accounts for the multiple years which you wont let me combine. Overall, this has been an awful tax filing experience.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630