Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 1,371-1,380 of 9,898 reviews
Mar 27, 2026
Reviewer name: DN429
3 out of 5 stars
3 out of 5 stars review

Fonts way to small

Everything works as expected. Ever year I use this I get upset because the font is SOOOO small. I try adjusting resoultion size but then many boxes are off the screen. PLEASE give users (especially for Seniors) the ability to increase font size se we can read the printing

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 17, 2026
Reviewer name: X19Th
5 out of 5 stars
5 out of 5 stars review

TurboTax is soooo easy

The guidance throughout is excellent. Each year I do miss the spot where the IP Pin is input. Not sure if that is me missing it but it would be nice to have that come in the review of the form at the end. A simple question could be, were you issued a Federal IP Pin yes or no.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 23, 2026
Reviewer name: Texas Longhorn
2 out of 5 stars
2 out of 5 stars review

Turbo Tax 2025 Very Disappointing

Turbo Tax in 2025 was very disappointing. Failed to gather online data from my brokerage. Had to enter data by hand which was tedious. Also, it surprisingly failed to get accurate data from my previous return (which was done by Turbo Tax). Again, I had to enter all the data manually! In the past Turbo Tax has worked very well, but this year was an unnecessary waste of time! Next year I WILL be using a different service!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
Reviewer name: earlier was alot better
2 out of 5 stars
2 out of 5 stars review

TT is getting worse with time

I'm a TT user for decades. Some truly useful features seem to be discontinued, or are extremely hard to find. i ended up using Gemeni AI to find things. - no way to do a trace back from problematic number to where it was changeable input; cause me couple hours' work - unclear how to differentiate forms from worksheet-forms combinations; in older TT versions, I could easily relate the questions and boxes to the specific line on the 1040, so I could directly fill out 80% of questions/data and concentrate onf the rest using what were better explanations - generally it seems latest TT has minimal explations; e.g. different between HSA, MSA, and TSA, which are very different but poorly explained; I wasted hours trying to get 1099-SA for my FSA until I finally found from FSA company that no 1099's are provided or needed for FSA's

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 2, 2026
Reviewer name: NJ_Canuck2026
4 out of 5 stars
4 out of 5 stars review

Still my Go To tax program but PLEASE improve it

Long time TurboTax customer. I have used the full service a couple of times, but I find that I spend 80 5 of the total time gathering and getting documents ready for the entry. So this year I did it myself after the 2 prior years of the full service. A couple of way the programmers could improve: 1. Form 8938 i incredibly tedious to populate. I have a bunch of accounts all at the same bank. I need to key in name and full address for each account. PLEASE improve this so that I can import last years info and just update the bank balance. That would save me 30 minutes 2. The entire process of filing with validation where the data is not carries forward year to year. Same thing. Give me last years info, its all still the same. Then I don't have to key in bank routing numbers, account numbers, drivers license numbers etc. This would save me 20 minutes 3. The big Kahuna.....I have a schedule K1 package from an investment company. It takes an hour to key in all the details - its incredibly tedious. and the amounts for me are very small - like under $10 in many cases. It is such a burden. Why an't this be automated?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 20, 2026
Reviewer name: Joe 1302
3 out of 5 stars
3 out of 5 stars review

2025 TurboTax Delux

TTax used to be fun and easy to use. It is now much more difficult. Many more questions are asked about topics I know nothing about. I was asked if some assets are "digital assets". Heck, I don't know how or where my financial institution invests all of money.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: turboThurtslikearootcanal
2 out of 5 stars
2 out of 5 stars review

Layman's terms needed

I had to open the instructions for form so many times and read and read them over and over again because there was no help like in previous version of turbo tax. There should be a what does this mean and where on my documents i can find the information. The only thing turbotax offers is more lawyer written language and an option to give more money to TurboTax for obtaining help.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 13, 2026
Reviewer name: DJRe3
3 out of 5 stars
3 out of 5 stars review

It's OK, but there are limitations

There are some limitations with Turbo Tax Deluxe, as related to Foreign Tax Credits, interest on state and local bonds and the elimination of the "It's Deductible" tool for valuing non-cash donations. You really should have notified your customers of this change.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
Reviewer name: Judy girl
5 out of 5 stars
5 out of 5 stars review

Turbo-Tax is great.

I found this year's Turbo Tax to be easy to use. Much easier than previous years. Just so disappointed yu chose to stop supporting Windows 10. I had to go buy a new computer just to do my taxes. That should be tax deductible. I love Windows 10. Windows 11 not so much.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 9, 2026
Reviewer name: No Nickname50001
3 out of 5 stars
3 out of 5 stars review

Increasingly Annoying to Use

Excessively rigid and inflexible. I want to be able to enter the amounts of Estimated Payments that I select, but could find no way to do that. It requires answering the same list of questions for repetitive entries, instead of asking if those answers apply to all of the entries. I've been a user for many years, but am considering using something else next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630