I used Turbo tax for several years and it is still my go-to solution. I prefer desktop version because of privacy and flexibility to use whenever I want to use. I don't like online version. However, I find this year's version is slower, sometimes change a page takes 20-30 seconds. Hope this can be fixed next year

The TurboTax help section was providing answers that were not relative to the questions that I did not asked. This occurred several times and was quite frustrating. I had to call and speak with a Turbo tax advisor to get the correct answers. The program also went blank on me, and I had to restart Turbo tax.

I find TT2025 more complicated, time consuming and less user friendly than previous 32 versions! Also do NOT like having to sign into my Intuit account multiple times and having to scramble for usernames and passwords again. Remember I only use this once a year when purchasing TurboTax. Also TT2025 copied incorrect 5-digit PIN from previous year. Resulted in rejection and second submission with new 6-digit PIN

This is a pretty easy program to use for tax preparation. The download of on financial documents from my broker was confusing: one could be led to download multiple copies of documents due to the confusing instructions and you'd end up with duplicate entries on your return. My advice is to pay careful attention; there are rabbit holes on can slip into if not careful. My last piece is to be mindful that TurboTax is relentlessly trying to upsell additional services. Their most flagrant in my case was offering to deduct the $25 state filing charge from your tax refund. Only after agreeing to this scheme, you'll be directed to a page that charges you $45 for the service. If you are not paying attention, you will be tricked into accepting this charge. This is very sleazy behavior, in my opinion.

I'm a Turbo Tax user of so many years, there no chance of me changing. Although, my returns are relatively easy, I';m sure most returns may appear simple but to some, they present challenges to those that have trouble balancing their respective check books (I've used Quicken to solve that life challenge early on).

This is hands down the easiest tax software to use on the market! Not only does Intuit provide ease of mind, but it also removes tedious guesswork. I have used TurboTax now for the fourth year in a row and couldn't be more satisfied with how effortless it seemed to do my own taxes.

I have been using TurboTax since the 90s. We've had our ups and downs, but I have to say I really, really hate the back and forth in the 2025 version when entering 1099s. What an inefficient and painful process that was, going all the way back to the beginning and having the same general questions come up at the end every time I entered another one. My god! Oh, and also having 2 sets of state boxes at the bottom of the 109 for led me to enter them twice and double the taxes. If you're going to have 2 sets of boxes, you better explain why and when to use them.

While I know most of my tax situations, sometimes I do need help with the turbo tax software. Two specific issues I had was the appearance of a state being downloaded that I was no longer using and a state return being attached to my federal return that I was not a resident of, but I had used for future planning residence. I was not sure how to remove or change either and Turbo Tax customer service were helpful in fixing my problems. love the fact that I can talk to a live person about basic software issues.

Hate new charitable contributions section! The previous Tax Year programs made it possible to alphabetize the various contributions to make them easier to find and work with. I think you could also rearrange the entries to suit my needs. Please retool and improve the charitable contributions section for TY 2026. Thanks!

Too much marketing when first opened trying to sell assistance. Tech support is already included so why try to market more at the outset. Appears as though focus is more on marketing assistance than tax preparation. Have been using Turbo Tax for many years, this year not so impressed as QCD questions were eliminated and requiring tehnical support which was never needed before. Shame on the marketing greed?