Only issue I encountered was upon completion of the Federal portion I was presented with an offer to leave the desktop version and go to the online version great offer although the data from the desktop version to the online version was not transferable so I opted to remain with the desktop version

GARBAGE! chose file online and guess what? wasted 2 hours filling in state form to find out therey want $67 for something I purchased (SUPPOSE TO BE FREE STATE). Lost all data and wouldnt efile my federal. Had to go back on desktop and redo. Very deceitful. Extortion. YOU and your practice's have lost a LIFE-LONG Customer! FOREVER! NOOOOO TURBOTAX!

It was going fine until I tried to file my Georgia state tax by e-file and it would not process my payment information, said it hit a snag. Called and talked with one of your agents and we applied the payment on 3/21/2026, went back into today to e-file my Georgias state tax return and it was still not going through because payment would not process. I have been using TuboTax for years and never had a problem until now, The order number for the payment is IEPCA297027609 with a PCA 67016. I have disputed this charge through my credit card ending in 3015. I was told to wait until charge processed to do that.

Overall, remains an excellent and easy to use product. Personally, I was not happy with the "encouragement" built into the product to use it online. I started using it online and was not pleased with the interface. It was significantly different than the version I was used to using on my PC and I was not willing to take the time to learn/navigate the new product. If that is the future of TurboTax, I will miss it because I'll be looking for a different product and experience.

There must have been a glitch because turbo tax DID NOT calculate my sales tax deduction. I had to use the IRS sales tax calculator and then I said I would put in my sales tax. This error would have cost me $400 more in paying my federal taxes. This did not happen in 2024. Also, please review your questions. I think it should ALWAYS say "did you have any of these items?" Not "are you ready to ..." That is confusing.

The format was not always easy to follow. I did not need some of the forms and needed others. Not easy to determine how to use the ones I needed and discard those that I did not. I much preferred last year's format!!! Not easy to print single documents.

TurboTax needs to update the pin field to access more PIN. My current pin is 5 digits, and TurboTax has 4 digits pin. This prevents me from filing my taxes electronically, and thus, I have to print and mail each year. I have been requesting for this for the past 3 years.

TurboTax is good and helpful. I've used it over 20 years. I've never encountered an issue with the IRS. I'll buy it again next year. There are just a couple of quirks I've noticed. Sometimes when launching TurboTax (same is true for Quicken), it will initially indicate launch, but then quickly disappear. I have to re-launch the product to be able to use it. This has been an ongoing issue. For the MI Homestead Property Tax credit, both last year and this year, I answer the questions accurately which includes providing both monthly rent and pro-rated property tax, and in the review, the software complains about entering the property tax with the rent entered, but if you remove the property tax, it complains that it is missing. This puts me in a circular error condition.

Not great. Glitches and having to go back to beginning of section all the time. But the real issue was that they offer to send in the payment for you but if you foolishly elect that, you have no proof it was timely submitted to the IRS and you are exposed to interest and penalties. Do not submit via TT! Only go to IRS and state sites directly so that you avoid this expensive risk.

To transfer 2024 info to 2025, you might tell us to update 2024, open and save the return, and relaunch 2025. Very frustrating when 2024 is dropped into place and it is rejected. UPDATE: after 2 successful returns, the 3rd revealed a BUG in the program, which I solved while on the phone with TT support. The SAVE command caused the program to crash. The SAVE without password worked but still there's a bug for those that prefer password protection.