Unlike TurboTax of the past, this version offered very few clarifications that were meaningful, often just restatements of the section summary. while I had an error that needed fixed, the guidance only told me that my version of turbo tax didn't support e-filing for my state. The problem was that I had answered a question about medical cost incorrectly, because of no guidance.

Please! Fix the TXF import for crypto investments! 2 different ledger tools a combined $200 expense and I have to make over 400 corrections when it finally imports. Also if you're going to allow online filing have bulk updates why not desktop!? Or a compatibility between moving to online for the investment filing then a transfer back to the desktop app? This has been a nightmare - a first for TurboTax but a bitter taste.

Overall, the program is logical and easy to follow but in some situations, entering the necessary information is difficult to do. I would suggest that the programmers sit down with CPA's to work through actual representative cases to work out some of the "bugs".

Turbo Tax Online was too complicated and tedious. After We were able to complete the forms; We were notified that we could not e-file because our 2924 tax e-file had not been accepted. This was an error we could not get past. We continued filing with the desktop version, we were able to report last year's AGI and our filing was accepted.

addendum:I sent my taxes through, then got ANOTHER text saying they were rejected! WHY?? your review before transmitting them said everything was ok! Clearly not! and when I tried to correct it, I was guessing, because you weren't telling me what to correct! Stop sign in red, but no yellow boxes on the forms to fill in, no red ! next to a form! ARRGGG! You are really making me hate Turbo Tax ! I did my taxes, but when preparing to file, the walk through had me remove some info from my state tax form, I forget the details but think it was my bank info for my return. That made no sense to me. I received a text later saying both Fed & state forms were rejected, but the text had no identifier from TT or Intuit. No email, no notification in my TT account. I called & spoke to Kwadwo, he was very helpful. We tried the screen share but it didn't work, we finally figured out what I needed to correct on my forms, it was under the 'form' tab, but there was no indication I should have looked there! Sheesh! Turbo Tax is not very user friendly in that regard for the 2025 returns, I hope you can fix it for this year!

The AI generated responses with pretty simple questions were not helpful. If I googled the question I could get better information from intuit or other resources. I would prefer to e-file but turbo tax did not support one of the SC forms and had to file the state by mail. It is not intuitive that you have to stay on the first screen you are not going to e-file the Federal return to get the option on the next screen to file the state by mail. Again the AI response was not helpful and had to google to get an intuit response.

I liked it better when I actually had a CD. Would like to be able to back up the return to the TurboTax site for redundancy. I have used TurboTax for decades and feel the software offers less and less. I also feel the state return should be included. I feel like the package is becoming less and less valuable did NOT include all the forms when saving Did NOT provide information on estimated taxes. Had to pay a penalty for under payment even though recieved a large refund.

I feel software was designed to force the user to upgrade or seek assistance when using. The help section could be designed to actually help or inform the majority of users with responses related to typical tax questions as opposed to the seemingly comprehensive lists designed for experts. I'm saying the help section is not helpful for the majority of users.

I have used Turbo Tax for over 20 years. This may be the last time I use the program. My taxes are not overly complicated and I specifically enjoyed that the program forwards most all information from the previous year's taxes. This year not so much. First, it directed me to a cloud based program that required me to completely enter my wife's and my full information. When I FINALLY navigated back to the desk top version 1099 and financial institution had a tab for "Needs Review" but again required all information to be re-entered. I will review options for next.

I've been using Turbo Tax Deluxe edition for many years. There is still an outstanding problem when you install the software on an external drive as I do every year to keep my tax information separate. I alter the installation path name and install successfully. The import function then finds my info from last year's return and works great. When I go to save my new return thought the path hasn't changed to this year's installation loction on the drive. I always find out when I'm ready to file. Unacceptable by now!