For the second year in a row, I'm disappointed that Turbo Tax doesn't have NY forms IT-661 and IT-661-ATT. Having to manually calculate these forms, make modifications on IT-201-ATT & IT-201, and then snail mail the tax return because the lack of these forms prevents me from electronic filing --is a huge consumption of time.

Overall - OK experience. I was disappointed in having to wait so long into 2026 for the 1099 section to be available. Federal review did not flag that I had not input 1095A information. I expect the program to know/be able to see that I had form 1095A the previous tax year. I expect the program to flag me to be sure to enter in the new tax year, if the program sees that the form is missing during the review process. Often after applying the required updates, and I select to Continue using the program, it does not restart and take me to the main screen/page.

It was much more cumbersome to get started this year. Main suggestion: Be sure the Mac version of Turbo Tax does not "Hide" the file extension when it gets saved if at all possible. Additionally, be sure Mac users know as soon as they open the TT app that if their previous year's Turbo Tax Return is not opening, to 1) right click last year's TT return file to open the "Get Info" window and UNCHECK the box that says "Hide extension," AND 2) to close and reopen the Turbo Tax application so that it will actually SEE that the box has been unchecked. It took me a long time to discover that solution. I already un-hid the file extension for the 2025 return so I won't have the same problem next year, but it would be nice if TT could help ensure their customers have all the helpful suggestions they might need.

I purchased expert advice for $50.00 US. I spoke to an agent named Antonio. We discussed the issues I was having and he was very gracious in realizing that I had more knowledge in the US/Canada Tax Treaty than he had . When I taught him the required items from the treaty, it was recognizable that the tax software did not allow direct methods to solve the issues of US Social Security taxed only in Canada and the exclusion of eared income from Canada for a US citizen living in Canada. Antonio was extremely appreciative of this new knowledge and hopefully Turbo Tax will adjust the software to account for these issues. Consideration should be given to allow a Canadian resident to e-file their taxes.

Filing the 2025 returns is the worst experience I've had in 20+ years using TurboTax. Let me point out a couple issues. 1) I accepted the prompt to try the online version of TurboTax. Big mistake. The worst thing was it downloaded a spurious 1099-DIV amount. It was large and didn't belong to me. Not in my broker's records. I "cleared all" and started over with the desktop TurboTax version. It did NOT download that spurious 1099-DIV. 2) The filing process was agonizing. Verification steps. More IDs required. Finally, pRaying for filing state return by credit card fails (multiple times). I called Support, waited 30+ minutes and reported the issue.

The absolute WORST TurboTax experience of my life. It could not have been MORE painful if Intuit Corp had hired extra programming staff with the express goal of designing the process to be MORE painful. I will never purchase another product or service from Intuit again in this lifetime.

My Federal return was rejected because the ID pin was incorrect. TurboTax imported last year's pin and so that is why the return was rejected. Last year's pin should not be imported, and a reminder to get the 2025 (new) pin should be given. When I obtained the new pin, I was only able to type in the first 5 digits, even though the pin is 6 digits. This is WRONG!! FIX IT,

If you start a section just to view it and then decide not to complete that section, it will automatically show up on your return sent to the IRS---- this happens every year. Come on Turbo Tax---- Surely you guys can do much better to fix your software so that this does not continue to occur each and every year !!!

I have been using Turbo Tax for over the past 10 years. It's very user friendly and cover all the necessary details to do your taxes correctly. I have never had an issue during this time, only audited once, and Turbo Tax handled all conversations with the IRS and corrected my problem. I would highly recommend giving them a try if you prefer doing your taxes yourself.

Our TurboTax expert, Tamara, was amazing. She persisted even when I could not phrase my question quite the right way. Eventually, she understood the question and helped me enormously. It made my whole day. However, the downloaded TurboTax software was not up to its usual standards. Language & explanations were poor. Could not import old tax returns. Could not address an issue about e-filing a state return. AI is only as good as its programmers. Hoping for better next year