The interaction between forms was very awkward this year. Much worse than previous over 30 years I have used TurboTax. I spent several hours unnecessary hours on this. Why don't you prefill all forms when same field occurs elsewhere? Would save much time. I had mistyped one number and had to go through three forms before I found the error. This error also prevented Personal Rep on 1040 from filling and check box on another form from being checked.

The UI for the online versions did not allow me to choose anything other than Expert Assist, which I didn't need and was twice the cost of the desktop version I ended up purchasing. I did my return twice: once online, and when I realized I couldn't file without paying for the superfluous Expert Assist, I had to do it all again on the desktop version. V. frustrating

Turbo tax online was pushed on us this year and it was not functional. Spoke with turbotax, was elevated, then told if I wanted to speak to a tax expert it would cost $40 more dollars. Switched to desktop and am manually filing state taxes now and i worked fine. Even the help boxes were different between online and desktop

Everything was good except for a NYS inflation refund check which caused a 1099-G form. There was no way to add this form without calling it a business income and requiring me to create a business in TurboTax. It was a small amount so I just ignored it but there must be some way to record it as other income. Apparently you can't do that with a 1099-G. I didn't see any way out of this one.

The program was extremely difficult because the password chain required was hard to find. I couldn't find mine. I had to install without it, but the instructions do not tell you how to do that. Additionally, it would not transfer the information from last year's return. I finally opened last year's app, which showed an update available, updated the app, opened the return, and saved. After that the information transferred. How are users supposed to know to reopen the prior year's application to check for updates when the return was filed a year ago. This year's edition was not very user friendly.

the refund amount went up and down, I had to exit couple of times and restart again. Also foreign tax and form 1116 were not in sync and kept having issues. signed up only for one son for trump account and software selected for both sons even if one was more than 18 years of age. This time turbo tax is not very reliable

It is too difficult to go thru the filing steps. They repeat themselves, like the state drivers license number. And the state PIN shows once and we are not tld to write it down, Not sure where it resides to go back to get it. It was not clear that the fee to take the cost our of the federal refund was much higher than paying by credit card. The uploading of docs needs a better interface. When I click on that step ther e shold be a checklist of what I can download so when I go back a month or so later I can pick another one that is available. Too hard to go back later and figure out how dowload a W2 or 1099.

I completed my entire return and now it is continuously rejected by the IRS for mismatched AGI even though it matches my 2024 Transcript. Can't get a human being on TurboTax support line...only a BOT/AI and the answers don't match the issue. Ridiculous and frustrating.

I had no Schedule C deductions, yet TT desktop forced me to fill out the Schedule C worksheet, which I populated with 73 zeros. PITA. Was forced to use desktop TT because online was a joke. Could not go back and fix choices I made earlier. Once you indicated "I want to enter data a certain way" there was no way to change data entry. You were stuck with your initial choice.

I made the mistake of entering charitable contributions twice. Once as a deduction from my RMD and then again as an itemized deduction. This had no impact on my federal return but did carry through to my state return. It was only I filed my return did I think through the consequences of how that could be an error. I submitted an amended return. Perhaps an "error check" would have caught this for me prior to filing.