The features are fine; they make it easy to file taxes. There was a glitch in the program. The program told me that the transmission did not go through, but when I checked, it had gone through and I got a confirmation. You need to work on this glitch.

I have been using Turbo Tax Home & Business, and now Deluxe, for well over 15 years and it keeps getting better! I really appreciate the way it guides you through each section with very through explanations when you have questions. I have never had any issues using the software and have confidence the calculations are accurate and all situations are covered. I highly recommend it.

I use TurboTax and recommend it to my adult children because it's easier than other methods. I appreciate that you no longer try to upsell me so much as I use the software. However, your prices are right at my limit. If you up your prices any more, I may quit using and recommending TurboTax.

I have been using TurboTax for over twenty years. It is aways accurate and easy to use. I do take two issues with this edition for 2025. I object to your requirement for Windows 11. It is unnecessary and a burden for those who are already using Windows 10. We all use anti-virus and other protections and this just seems like a windfall for Microsoft that you are assisting. Same for having to print from Acrobat. I don't remember having to do this before. I could save to Acrobat, but print from he page. These are two really bothersome changes.

This year was disappointing both online and desktop. The system has a major bug that won't allow entry of SSA-1099s. Tech support tried to help with the online version, but no resolution. I purchased the desktop software AND a Windows 11 laptop in order to use it. Very disappointing that TurboTax has stopped supporting Windows 10...I've been using this software for 15+ years and I did not receive any notice of the change. The desktop version suffers from the same bug in regards to SSA-1099s. I was able to find a workaround by going to the forms and manually entering the information. In addition, when I tried to continue the forms this morning, I received an error message, "Somethings wrong. Try going back to previous step" or something similar. I had to close the file and exit the software twice before the error message disappeared. As a long time user of TurboTax, I can usually complete my taxes and file is 60-90 minutes. I wasted 2 hours yesterday online and 90 minutes or so this morning. Features , Interface and guidance remain good overall (with exception of the bugs), otherwise I would have rated the software 2 stars at best. I assume the software is accurate: I guess the IRS will tell us since it is filed. VERY FRUSTRATING AND DISAPPOINTING OVERALL THIS YEAR. I should note that the online software tech support person, Jasmine, was polite and professional.

I thought it was more complicated than usual as it asked more questions than usual about our retirement income (IRA's), etc. Moreover, it kept prompting if I want to do this on-line and honestly, I don't know because i am skeptical if it would be secure enough.

Unfortunately, the program is more complicated this year. I have a Form 1099G that only has a couple of sections that do not have the typical line indicators on it (from Illinois). You can't enter what isn't listed on the form. Likewise, your system is failing to acknowledge that on my Form 1095-A, Column's B & C had zero amounts listed. My mother claimed me as a dependent, but could not list this form for this very same reason, so I have tried to push it onto my returns. It keeps taking me back, cyclically, to the same zero entries and will not let me get past it!! I don't even know if my returns have been e-filed because of this! What is wrong with your program? Now I understand that she will need to do an amended return in order to claim the money. She tried, but could not get past this error in the program.

Very poor handling of Canadian retirement accounts. No way to enter foreign tax paid except as 1099-div and that was difficult to find. Not impressed with Win11 requirement. Import from RBC does not work. No entry from Scotia McLeod. Direct entry of Canadian NR4 would be asking too much?

This product doesn't seem to be getting any better year over year. Too many fields I have to fill in the EXACT same data as last year, and it could all be found on my previous return, but no - got to enter it all again by hand. Too many fields don't allow copy/paste. I got an error my returns are rejected, and it doesn't seem to want to help me fix it.

This is the worst incarnation of this program I have ever used. I have been using TurboTax since the 1980's and it was always the best and easiest to use. Now it seems like the program's purpose is to convince the user to pay more whenever possible. The graphics have been made more confusing, sometimes totally unresponsive. I hope they fire whoever redesigned the format. Mike