I am a lifelong TT user and this year's version was clunky and confusing. The back buttons were unreliable, the edit feature was unforgiving, and the questions were confusing and misleading. I feel like this year's version was not tested and vetted nearly as well as previous years. The constant advertising to upgrade or buy tax assistance or audit defense was equally as annoying. Very disappointed because I've been a big fan for a long time.

Most years I would give a FIVE STAR RATING. This year some things changed, and I got a couple of weird messages when I restarted the filing. The biggest sadness for me was not having the Intuit donation helper - where it suggests appropriate prices for household and clothing items donated. Hopefully that will be back next year. It's an easy, user-friendly system and I've rarely had any issues!

As always easy to use. I did try to follow directions to get my AGI but information was NOT on turbotax website. Not sure if that is only for if you file online. Was able to get from copy I saved for 2024. Everything else was easy to follow. I miss not having the website Its Deductible but found a good replacement (Deductible Duck) Thanks for making some good tax software as I have used it for years ....

Everything was as easy as last year except the uploading of files from financial institutions appeared to be more combursome than last year, seems like I had to go through more steps. I was able to complete but again seemed more complicated than last year.

The disastrous handling of my SSA1099 form caused a gross under reporting of my taxable social security benefits and total taxable income. Running the Turbo Tax error/accuracy check program is a worthless exercise! Intuit should reimburse me for my Turbo Tax Deluxe purchase! More so, Intuit should refund all the many users that experienced software screwup.

The person I connected with for Live Help and I think she gave me the right advice which did help although I would have felt better if I could have connected with a Time Share Expert. Also, you need to bring back ItsDeductible. I had to find another tool for tracking. It was so much more convenient having it in the tool. I would have given you 5 stars if you still had this in the tool.

Software is fine. There seem to be some changes to questions that made things less intuitive than previous years. When submitting forms. I had the same issue as other people where you could not enter the month for expiration date on credit card. This needs to get fixed, I will look at another company.

It was going well but some of the questions I didn't really know how to answer but after doing some google searching, I was able to get it done. The Turbo tax deluxe (computer app not online) is the cheapest option for a tax return. P.S. I didn't use the specialist that cost extra.

Horrible and getting worse and worse every year. Starting with a Windows compatibility issue (not working on anything below Windows 10) to some forms (transfer from 529 plan to Roth IRA) that were not updated thus generating errors when trying to file the return. I also had issues with updates to be handled manually. Seriously, Turbo Tax team - you need to work all the kinks even before the busy season start to say nothing by mid April right before the deadline!

The interface and guidance were terrible this year, e.g. asking questions about 1099-R incomes that were never asked in previous years and no guidance as to what & why. I've used your product for many many years and loved it, bragged about it to others. I was so confused & frustrated with this year's version I may never use it again. Pity as you had such an excellent product. I cannot recommend it to others.