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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 1,231-1,240 of 9,826 reviews
Apr 8, 2026
NB1981
2 out of 5 stars review

Lifelong User-Very disappointed

I am a lifelong TT user and this year's version was clunky and confusing. The back buttons were unreliable, the edit feature was unforgiving, and the questions were confusing and misleading. I feel like this year's version was not tested and vetted nearly as well as previous years. The constant advertising to upgrade or buy tax assistance or audit defense was equally as annoying. Very disappointed because I've been a big fan for a long time.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 1, 2026
Squit
4 out of 5 stars review

Some changes, but still User Friendly!

Most years I would give a FIVE STAR RATING. This year some things changed, and I got a couple of weird messages when I restarted the filing. The biggest sadness for me was not having the Intuit donation helper - where it suggests appropriate prices for household and clothing items donated. Hopefully that will be back next year. It's an easy, user-friendly system and I've rarely had any issues!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 12, 2026
Desert Catmom
4 out of 5 stars review

Used for years --- still the Best

As always easy to use. I did try to follow directions to get my AGI but information was NOT on turbotax website. Not sure if that is only for if you file online. Was able to get from copy I saved for 2024. Everything else was easy to follow. I miss not having the website Its Deductible but found a good replacement (Deductible Duck) Thanks for making some good tax software as I have used it for years ....

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 5, 2026
John2025000
5 out of 5 stars review

great product used for many years

Everything was as easy as last year except the uploading of files from financial institutions appeared to be more combursome than last year, seems like I had to go through more steps. I was able to complete but again seemed more complicated than last year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 29, 2026
DRRJC
1 out of 5 stars review

Huge Problem

The disastrous handling of my SSA1099 form caused a gross under reporting of my taxable social security benefits and total taxable income. Running the Turbo Tax error/accuracy check program is a worthless exercise! Intuit should reimburse me for my Turbo Tax Deluxe purchase! More so, Intuit should refund all the many users that experienced software screwup.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 16, 2026
MCB1962
4 out of 5 stars review

Live Help & It's Deductible

The person I connected with for Live Help and I think she gave me the right advice which did help although I would have felt better if I could have connected with a Time Share Expert. Also, you need to bring back ItsDeductible. I had to find another tool for tracking. It was so much more convenient having it in the tool. I would have given you 5 stars if you still had this in the tool.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 16, 2026
None234213232432
3 out of 5 stars review

Issues

Software is fine. There seem to be some changes to questions that made things less intuitive than previous years. When submitting forms. I had the same issue as other people where you could not enter the month for expiration date on credit card. This needs to get fixed, I will look at another company.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 12, 2026
David ME
4 out of 5 stars review

Turbo Tax has changed in 2025

It was going well but some of the questions I didn't really know how to answer but after doing some google searching, I was able to get it done. The Turbo tax deluxe (computer app not online) is the cheapest option for a tax return. P.S. I didn't use the specialist that cost extra.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 12, 2026
eh005
2 out of 5 stars review

Horrible - getting worse and worse every year

Horrible and getting worse and worse every year. Starting with a Windows compatibility issue (not working on anything below Windows 10) to some forms (transfer from 529 plan to Roth IRA) that were not updated thus generating errors when trying to file the return. I also had issues with updates to be handled manually. Seriously, Turbo Tax team - you need to work all the kinks even before the busy season start to say nothing by mid April right before the deadline!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 25, 2026
Terry The Pirate
2 out of 5 stars review

2025 Turbotax Delux Was Very fFustrating To Use

The interface and guidance were terrible this year, e.g. asking questions about 1099-R incomes that were never asked in previous years and no guidance as to what & why. I've used your product for many many years and loved it, bragged about it to others. I was so confused & frustrated with this year's version I may never use it again. Pity as you had such an excellent product. I cannot recommend it to others.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630