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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 1,211-1,220 of 9,826 reviews
Mar 11, 2026
DC Texas Style
4 out of 5 stars review

Turbo Tax has gotten greedy!

Turbo Tax has been great and I have been using Turbo Tax for years. However, Turbo Tax NEVER CHARGED a percentage of the amount due before. Therefore, I will mail my return and reconsider using Turbo Tax next year. In addition, I will inform my family members and friends who also utilize Turbo Tax of this extra percentage charge -along with having to pay for Turbo Tax!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Mar 15, 2026
PBasdf
1 out of 5 stars review

confusing installation procedure

The initial setup is confusing. It asks for something that is not named. What it is asking for. I figured it out but I can see why may people don;t like turbotax. I had a nice refund up until it transmitted the return, then it says something wasn't filled in AFTER THE FINAL CHECK! How stupid is that!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 1, 2026
jessie c
1 out of 5 stars review

turbo tax good

not happy with adobe install process i don't want to go through all those app offers. simple if i have to install and am forced to install and that is what it feels like, i don't want to go through these offers and steps to complete what i need to do right now i am very upset. i want simple..

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
GSYR
2 out of 5 stars review

Used to be good, now, just confusing and buggy.

I am profoundly disappointed in TurboTax Desktop this year. I have been using TurboTax for YEARS and have always been very happy with the ease of use and overall stability of the program, but this year is the 1st year that I am filing as part of a Registered Domestic Partnership and the experience with TurboTax has been horrible. The sections for RDP are confusing, the instructions are not detailed, and it led to me having to file an amended return after I had to go elsewhere to find accurate and detailed information. I also encountered a serious bug in the program that erases your filing status from the forms at the very end during the final check. This led to me having to manually re-add my filing status in the correct place before printing/e-filing in order to bypass the error. It was only by luck that I even found out what the problem was.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 9, 2026
mjnagel
3 out of 5 stars review

Fix the process for entering multiple 1099s

I have been using TurboTax since the 90s. We've had our ups and downs, but I have to say I really, really hate the back and forth in the 2025 version when entering 1099s. What an inefficient and painful process that was, going all the way back to the beginning and having the same general questions come up at the end every time I entered another one. My god! Oh, and also having 2 sets of state boxes at the bottom of the 109 for led me to enter them twice and double the taxes. If you're going to have 2 sets of boxes, you better explain why and when to use them.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 1, 2026
KenW51
5 out of 5 stars review

TurboTax is awesome!

TurboTax was easy to follow and provided excellent information/answers to questions that I had during the process. I called for help with a specific question about the formatting of a special form. I spoke with Cathy on the helpline; she was outstanding leading me to the correctly formatted page. Thanks to the TurboTax Team I am confident that my tax E-file is correct.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.

Apr 14, 2026
Anonymous
4 out of 5 stars review

window too large

Difficulty every year when I have to submit a credit card to efile state return. The window asking for the credit card information is too large with the button for the next page unable to be seen. Every year I have to figure out what to do, which is remove my task bar at the bottom of the page, which is inconvenient. Please make this window smaller so the tabs in the lower right hand corner can be seen to navigate to the next page.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
Mike GKS6
1 out of 5 stars review

terrible

Help Turbo tax Deluxe will not allow me to efile? never had this problem in 14 years with Turbo tax. It is asking for a correct zip code on a Capital Bank and Trust form for my Wife. It is the same as my form and it accepts it. Need to file BY tomorrow.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 6, 2026
Dwbb52
4 out of 5 stars review

is is a good product

Once you enter the 1095A, it will not allow any addition medical expenses. Therefore, it blocks any medical entry on the Alabama return. Particularly if you are not itemizing on Federal. Expenses should be allowed regardless as it carries to the state return which has a lessor threshold. Overall, it is a great product.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 7, 2026
BHF3
4 out of 5 stars review

MISSISSIPPI STATE RETURN GUIDANCE NEEDS WORK

The Federal portion was fine. The State (Mississippi) portion needs some work. There were a number of sections that were not very clear about what was needed. For example, it trying to ask me for income earned from two investments - both of which were the same one with a slightly different name. It took a while to find how to delete one of them. There were others, but I don't remember now what they were. Unfortunately, I didn't keep notes on that which I know isn't much help. Sorry.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.