Long-time user of TurboTax, but had to use another product for 2024 because TT wouldn't work on my ten-yr-old Mac. Up-to-date again this year and back to TurboTax. I like the guidance and the mostly orderly way TT leads you through the process. Had some difficulties getting charitable contributions from IRAs to register as deductions this year; initially, they reported as taxable additions to the IRAs, but was able to work through the worksheets to straighten that out. Also got an alert that my ex-wife couldn't have the same SSN as my present wife. Well, it's been fifty years since that divorce, and my ex hasn't figured into my tax returns in a long time. There are quirks and oddities with the product every year, but I stick with TurboTax. I feel a lot more confident when TT says my return is error-free and ready to file.

I used TurboTax two year now. I am thinking of going back and trying to HR Block again.. Turbotax was not ready before year end so I could not do a Pro-Forma return to determine tax liability. HR Block had better print options. HR block allowed me to go straight to the forms to input data straight in the form when I need to. My only problem with HR Block was 2023 when they had technical problem uploading tax forms from Fidelity.HR

Not enough information provided on some steps. Questions are not always witten in an easy to understand manner. The user is not notified that if you choose to pay the state e-file fee using a debit to your bank account, that you will be charged $40. If you pay by credit card, there is not fee. Even after troubleshooting, I could not determine how to correct this, thus am now filing by mail. Hopefully, my account will not be debited on the date that I assigned. And, why the online versions of a given version are different than a desktop version is maddening! I entered all my data in online TT two times and was pompted to upgrade based upon the forms that I had to file, while the desktop version offers that in a lower priced version. I purchased the desktop version. Ultimately, I entered my data three times. So frustrating and a huge waste of my time!

I was EXTREMELY disappointed to have been offered the subtract from my refund option vs. credit card. Credit card option was $40 LESS than the Turbo Tax way of bamboozling more money out of its customers - and for what? I will be looking at another service next year.

I'm have been using TurboTax for years. I'm very satisfied with it. Seems very user friendly. I feel safe not having a preparer do it for me because of data breeches. Two people I know suspects a preparer used their personal info to file their taxes. Love pins.

Should have believed the 1 star reviews. We spent hours with this Turbo Tax only to find at the end we needed another $64 dollars to finish the state form. To continue to file state and federal together $64, or delete state and file federal. No way to print state form. SAMS SHOULD BE ASHAMED!!!

It is too difficult to go thru the filing steps. They repeat themselves, like the state drivers license number. And the state PIN shows once and we are not tld to write it down, Not sure where it resides to go back to get it. It was not clear that the fee to take the cost our of the federal refund was much higher than paying by credit card. The uploading of docs needs a better interface. When I click on that step ther e shold be a checklist of what I can download so when I go back a month or so later I can pick another one that is available. Too hard to go back later and figure out how dowload a W2 or 1099.

TurboTax is a very customer friendly software . It uploaded the information from my previous tax submission saving me time. I like that the Turbo Tax will show you the amounts entered in the previous year so you can quickly and easily make a comparison as you are inputting the current information. I don't have to worry about the accuracy of the amounts reported because TurboTax accurately calculates the numbers. For an elderly person like me, this makes my tax year easy to get through each year.

Turbo Tax performed superbly. My only real challenge was importing information. Also, the option to take a photo seemed inconsistent. By that I mean sometimes it gave that option and at other times it did not. It didn't offer the option on some W-2s and 1099s.

It has some problems handling unusual situations - getting a qualified state pension from a different state from where you are living is not calculated correctly. The phone reps are very helpful in figuring out how to deal with this flaw in the program.