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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 1,201-1,210 of 9,898 reviews
Mar 28, 2026
Reviewer name: Greg1303
1 out of 5 stars
1 out of 5 stars review

Poor technical support on error messages

There was an error in the program, that although I put in the correct information that was a shown on my 1099R it kept giving me an error message and would not allow me to file my state return electronically. Your help feature sucks! The exact message was "Box14a For electronic filing, NYS withholdings can not be greater than or equal to gross distribution or state distribution." which was not the case.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 17, 2026
Reviewer name: glogglog2525
5 out of 5 stars
5 out of 5 stars review

Turbo Tax.... Great As Ever!

on line there are several less than stellar reviews....what I have found is that even with a new computer with completely different OS, I had no problems, everything worked as it has for the past 20 years. there are some changes within the program that you need to be aware of, but as long as you pay attention to those, you should hav no problems what so ever.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Feb 27, 2026
Reviewer name: Tarheel Joe
5 out of 5 stars
5 out of 5 stars review

T T guides me through every income & deduction.

I have relied on TurboTax for many years and have consistently found it to be accurate and thorough. The software has effectively identified and addressed any potential errors or omissions, giving me complete confidence that my deductions are correctly entered and that all required income items are properly reported.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Apr 14, 2026
Reviewer name: SnoopyMA
3 out of 5 stars
3 out of 5 stars review

TurboTax is just okay

Overall a good tax prep tool to have. What I don't like about this product is the constant marketing to get you to buy more services. I've paid for the desired product, that should have been enough. Also, the fee to use Intuits payment services is higher then other similar providers for the same service.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
Reviewer name: Damoodster69
4 out of 5 stars
4 out of 5 stars review

TurboTax Ain't what it Used to Be

I have been using Intuit products to do my taxes since before it was even called "TurboTax." Up until this year I have been totally satisfied and did highly recommend the product to my friends. This year was an unfortunate exception. Even with the "Deluxe" version, I encountered situations where the software nagged me to upgrade to a "Premium" version. My tax situation is less complicated than it used to be, so I don't know why I should need "more" product.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 16, 2026
Reviewer name: Sydney9
4 out of 5 stars
4 out of 5 stars review

More e-files please

5 free efiles is not enough. I am not a paid tax preparer. I do all my families taxes, We live in a rural area and finding someone to do taxes without having to drive over 20 miles to get taxes done is a real burden, especially for seniors in winter. Please sell your software to allow for a minimum of 20 free e-files. I have been using your software for 3 decades.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Mar 19, 2026
Reviewer name: ED AN
2 out of 5 stars
2 out of 5 stars review

Canadian Pension

What is this ongoing issue with the "Canadian Pension Plan" that was never input through the menu but keeps showing up on the 1099 R page. It will not go away cannot delete. Followed online advice of other individuals to clear out the issue to no avail. THIS NEEDS TO FIXED!!!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 5, 2026
Reviewer name: EGrogan
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is GREAT

Although I paid the $25.00 fee, I'm not sure if my State (Virginia) return was complete. I did not see a form to sign and mail but yet the return went thru. Don't know if it will be accepted. Hope someone will let me know what went wrong and how to correct it. Thank you.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 9, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

After Many Years It Is Still Easy To Use

I have used TurboTax Deluxe every year since 2014, the program is easy to use and is mostly intuitive. The help topics are generally helpful and more specific questions can be asked via the TurboTax Community. Although the latest 2026 version required Windows 11 or later operating system for security purposes, it did mean that I needed to purchase a new computer as the old computer wasn't capable of being upgraded (not a TurboTax problem, a Microsoft problem). Overall, I would recommend TurboTax for most taxpayers.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Apr 14, 2026
Reviewer name: abcdefghhhhiii
5 out of 5 stars
5 out of 5 stars review

.

One big challenge is every time I open TurboTax, no matter what year it automatically goes to the TurboTax website for updates. Updates are not required every time I open the the software. I should have the option to access the software without getting updates every time.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630