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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 111-120 of 9,898 reviews
Mar 13, 2026
Reviewer name: Frank Y
3 out of 5 stars
3 out of 5 stars review

Could be better

Light bluebackground with white print is very hard to read input of new 1099-R and updates very clumbsy additional security requires goimg to online version to make changes in phone number. Had to disable phone check. I use desktop version. This the second PC I had to get for WIN 10 then WIN 11. Ordered primtout of tax file. Never got it. This form was a pain.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 3, 2026
Reviewer name: LEH86
2 out of 5 stars
2 out of 5 stars review

TurboTax is becoming worse!

Worst experience in several years of using TurboTax. Interface has changed; walk-through topic questions are more confusing than in the past. Interface feels incomplete. Seems over-simplified. Feels like something was lost in an attempt to dumb everything down. Now feels like a frivolous cellphone app. Will probably NOT use TurboTax next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 7, 2026
Reviewer name: DJC10
5 out of 5 stars
5 out of 5 stars review

Small Issues

Good for the most part. The version for Mac OS has some issues with some message boards popping up where you can't see the bottom of the page. It can't be moved or re-sized, so you can't see any buttons or wording because it's below the bottom of the screen. It doesn't happen with the main TurboTax window. For example when I tried to import a W2 in pdf format it wanted me to log into TurboTax. I tried to cancel but I couldn't because I couldn't see the bottom of the screen. These are not huge issues but they are very annoying! I finally gave up and logged into my TurboTax account. Not sure why I needed to log-in just to import a pdf from my own computer to a TurboTax version right on the same computer.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 3, 2026
Reviewer name: LKhope
5 out of 5 stars
5 out of 5 stars review

makes taxes less stressful

Have used turbo tax desktop version every year since at least 2008. Love the guidance given as it walks you thru step by step. I did find the 2025 version seem to lack help/info on some screens. It would be great if the help icon was on every screen to explain what is being asked for. Most screens had this.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 21, 2026
Reviewer name: MeyFam
3 out of 5 stars
3 out of 5 stars review

So-So Program that Nickel & Dimes You

Way more complicated than H&R Block and couldn't change an incorrect PIN when e-filing, so kept getting rejected. By the time all the costs of the whole filing experience, was almost that of filing with an accountant. Will NOT be using this program next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 28, 2026
Reviewer name: 2026 Taxes Are Filed
5 out of 5 stars
5 out of 5 stars review

Reliable and Accurate

I have been using Turbo Tax for years (maybe 15 years?) to file my taxes. My tax reality is not complicated so I feel that I'm pretty much in compliance with federal taxation rules. Each year I attempt to file my taxes as soon as I receive necessary tax documents that are made available by authorities in Jan and sometimes as late as Feb.What I really like about Turbo Tax is tha I'm able to track my tax realities over the years. I have been a little frustrated combining Turbo Tax accounts when I failed to remember my user ID and password.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 15, 2026
Reviewer name: maggieLovesDE
5 out of 5 stars
5 out of 5 stars review

Loyal user since the first version, still love it!

I'm a loyal Turbo Tax customer, since the first year it came out. Each year it gets better. The interviews are clear and understandable, the layout takes you (virtually) by the hand and guides you through it all. Calculations are complete and accurate. I get my returns done in record time - and there's nothing better than that!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 13, 2026
Reviewer name: James378
3 out of 5 stars
3 out of 5 stars review

Turbo Tax has E filing problems for state taxes

Turbo Tax is very helpful for preparing my tax returns. But trying to E file my state tax return has been horrible for years. I select to pay for E filing the state tax return by credit card and Turbo Tax page stays grayed out so the information does not go anywhere. As a result, I have to call someone in Turbo Tax support to have them make the purchase using my credit card and then they give me the authorization. This has been like this for as long as I can remember. On March 12, 2026, I attempted to file my taxes and had the same problem with the credit card information staying grayed out. This credit card is one that was on file with Turbo Tax. A purchase was made on March 12th for $25 for E filing my state tax. The authorization never came down that I was supposed to get. This morning March 13th, I again attempted to E file my taxes. This time as I put information in for the credit card purchase, the Continue box allowed me to click on it. It cost me another $15 in addition to the $25 on March 12th to file the state tax. Something has got to get better.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 13, 2026
Reviewer name: Kenrwiiiiiii
1 out of 5 stars
1 out of 5 stars review

Turbotax was not awesome this year.

What a miserable excuse for an update to your "used to be" dependable software. I had to guess at some entries I made. Why was Canada included? I replied "no" to the question. And a few more questionable places...Maybe you should do your own audits. And please, no need for a hard sell for services. Ken

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 2, 2026
Reviewer name: Jake3182
3 out of 5 stars
3 out of 5 stars review

Buggy Software

The tax prep went okay generally. It seemed this year that the desktop software was experriencing a lot of bugs and would jump around. In fact you double charged me for the cost to submit the state return. As a result I have less faith in the Turbo Tax sofware. I tried the online version of the software as you requested. I found the online version difficult to use in that it was very restrictive and difficult to follow. I therefore returned to the desktop software. I've used Turbotax software for my taxes for 30 years. I confess I am looking for an alternative for next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630