I purchased TurboTax to get the IRA Roth conversion right but Turbo Tax didn't have the updates until March. Seemed very, very slow to get the updates in place. The law has been out for a long time. I wanted to make an estimated payment at the end of the year - Turbo Tax was not helpful.

The what-if form is quite useful, but does not subtract the (correctly calculated) senior deduction on line 41e from line 40 Income after deduction in columns 2-4. It works in column 1. This should have been fixed months ago and hopefully will be fixed soon. The what-if worksheet is very helpful in determining how much regular IRA funds to convert to Roth IRA in any given year.

Compared to past years I have found at least 3 problems that I had to go to google to resolve my problems. New York state was one of the problems. Had repeated putting in the correct information but got the result that I know was incorrect for both NY and Federal. Explanation would take pages and time I don't have!

I have used Turbotax for the past 15 years and this years version is the worst so far. The step by step guide is very confusing and leaves out important questions. If you are not very careful you will leave out required information. Also, even though I am a Florida resident 9 no state income tax) the program instructed me to pay $45 to download the Florida state program!

I have used Turbo Tax for many years and this has been by far the worse. Bugs go unfixed and error appear with no direction on how to fix. It is not something I would recommend to anyone. I am a CPA so I know the forms and know they are correctly filled but cannot imagine an average person relying on it with blatant bugs and errors that could lead to audit. I suspect these bugs go unfixed so audits occur and TurboTax can sell audit protection. Pretty pathetic. Not sure I will be using it next year.

This was the hardest time I've had with many years of using TurboTax. The program was unable to transfer the information from my 2024 TurboTax return to create a new return. I was actually on the phone with a representative seeking help when I attempted, for at least the 5th time, to access the 2024 file and transfer, when it actually worked. I had closed the 2025 TurboTax file and reopened before making the call, and I believe this is what worked. But it shouldn't have been so hard!

I cannot e-file my completed return because there is a carryover worksheet (re: state taxes, which I don't owe, and I did not pay any in 2024 or 2025) that is apparently missing or not yet updated by Turbotax desktop and I need help to know what to do.

Traditionally Turbotax has been great, but this year it was much more difficult. First, when transferring last year's data, the transfer dropped 1 of my 8 1065 K-1's necessitating having to enter it manually and make sure all C/O's were correct. Second, the Form 1116 calculation was not working at all. I had to force the form to get to the right #'s. For example, when calculating foreign source income, the program would not adjust income for qualified dividends and LTCG's--very disappointing as I had to force the calculation which then through off other aspects of the overall calculation necessitating other forced adj.'s

It's a pretty good product. I've been using it for many years. The only reason I don't give it five stars is because I wish TurboTax had a message center where I could ask questions through the message center or email instead of having to take time out of my work day to place a phone call. I don't have time for that. Messaging or email would be much more convenient.

Terrible experience with Schedule K-1. Do a better Job. Terrible experience with Schedule K-1. Do a better job. Terrible experience with checks and lot of missing info Import from previous year and show previous return as you go not at summary