I have been using TT deluxe for like 25 years. This years interface was totally new and not all that friendly. I found myself going back to make sure I got everthing. On top of that almost every new section had another ad to upgrade to this or that. It seems like 20+ dialogs on one tax form to upgrade, until the very end and then they charged $25 to file state. I will consider a different product next year. I may still choose this but it has gotten totally away from what it used to be.

I have been quite happy with the Turbo Tax software or download for many years. It's a step-by-step process or guide to complete the necessary taxes we have to file. It's much easier than visiting the library to obtain the forms for 540 and 1040 to follow painstakingly slow line-by-line reading.

It was much more cumbersome to get started this year. Main suggestion: Be sure the Mac version of Turbo Tax does not "Hide" the file extension when it gets saved if at all possible. Additionally, be sure Mac users know as soon as they open the TT app that if their previous year's Turbo Tax Return is not opening, to 1) right click last year's TT return file to open the "Get Info" window and UNCHECK the box that says "Hide extension," AND 2) to close and reopen the Turbo Tax application so that it will actually SEE that the box has been unchecked. It took me a long time to discover that solution. I already un-hid the file extension for the 2025 return so I won't have the same problem next year, but it would be nice if TT could help ensure their customers have all the helpful suggestions they might need.

I have successfully used Turbo Tax for many years, but not this year. I had problems with Turbo Tax accepting my IRA information regarding my RMD. I appeared that other people were having the same problem. Based on information from "Help" sources I was able to fudge my input to get Turbo Tax to accept my data. IRA RMD calculations are a simple problem. I'm not doing that again. I'll be deciding if I will continue to use Turbo Tax in the future.

Sometimes difficult to go back to a specific step. Some steps do not always appear available in the step list. In the Wisconsin return, the software requires the user to make a choice to use, or not use, the application of the "WI Retirement Income Subtraction" early in the interview process, but the user does not yet know the result for the "non-subtraction" method. This is a new feature for 2025 tax year. I tried the "non-subtraction" method first; and then tried to go back and use the "WI Retirement Income Subtraction". The software would not allow me to go to the step where the decision is made. Eventually I did a "save as" and created another copy to edit. Even in the "save As" copy, I had issues navigating to the step to redirect the calculation. The software should allow the user to calculate using both methods, compare, and then choose the best option. The decision is forced upon the user before the tax results are evident. I wish I have known to do the "save As" earlier, I could have saved a LOT of time.

I have a government issued PIN. You never prompt me to enter it and I come close to forgetting it every year. Also you continuously ask me to file state taxes even though I live in Tennessee, a state that has no income taxes. Once you know I don't have to file, please quit asking.

Turbo Tax Deluxe was easy to follow the instructions. It is easy to save and was able to come back where I left off when I was not finished with adding all the information. I did have an issue with Turbo Tax calculating the state sales tax and showing the amount on the summary form even though I chose to use the state taxes paid. I noticed a large number of users had this same issue.

Why is the marketplace question buried in the medical expense section? Why not ask one more time if we had the marketplace insurance at the end or some obvious place in the middle? its the most overlooked item on tax returns because it's so buried

Great program. However, my return was rejected because I had a typo in the employer ID number. Turbotax did not read the scan of the W-2 perfectly. Also, Turbotax should be able to check that during the review. All they have to do is check it vs the previous years return like they do for many of the numbers in the return. Thanks.

Light bluebackground with white print is very hard to read input of new 1099-R and updates very clumbsy additional security requires goimg to online version to make changes in phone number. Had to disable phone check. I use desktop version. This the second PC I had to get for WIN 10 then WIN 11. Ordered primtout of tax file. Never got it. This form was a pain.