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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 91-100 of 9,898 reviews
Mar 3, 2026
Reviewer name: Windy2000
3 out of 5 stars
3 out of 5 stars review

Turbo Tax needs work

Only AFTER I filed my federal return and printed a copy was I aware that Turbo Tax prepared substantial estimated quarterly payment vouchers for 2026! This should be immediately revealed and explicitly stated when final review of the return is completed, and before the return is filed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 1, 2026
Reviewer name: Steve the Taxman
5 out of 5 stars
5 out of 5 stars review

High fee to efile state.

Overall a great product. I feel very comfortable being led through the many fields. Only complaint is that to file state, I have to pay $25. OK, that is not too bad. But it's really bad that you charge a fee of $40 to have the $25 taken out of my federal return! Come on, a $40 fee to pay a $25 bill? It's just wrong. I undid it and charged to credit card.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.

Feb 28, 2026
Reviewer name: AndyR227
1 out of 5 stars
1 out of 5 stars review

BRING BACK ITS DEDUCTIBLE

Was enrolled in the plan that autobuys the new year every year, but did not know that you discontinued support for Its Deductible mid-year (after I had been entering stuff into it all year). Why would you cancel a tax product mid-year?! I wouldn't have renewed if I'd've realized you got rid of it. And to do that without telling me is even worse. In addition, my initial return was rejected because of not including the right number of Form 1116. Isn't that what the software is for? To determine which forms to file? How can you check the return for errors, then not include the right forms? I resubmitted today, after an update, but this is ridiculous. You determine which forms to include, not me, and you apparently did it incorrectly. How can I have any comfort in your software if you screw up basic things like that? I will be moving to a different provider next year, after being a loyal user of Turbo Tax for decades.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
Reviewer name: Sam20260221
4 out of 5 stars
4 out of 5 stars review

Intuit payment glitch: credit card exp. month

Turbotax Deluxe 2025 (desktop) downloaded, installed, and ran well on my VAIO laptop computer. There was one glitch: For state e-filing, the credit card expiration month didn't accept "10" or "12". I had to use a third credit card with a "03" expiration month, which was OK. This might have been an Intuit payment problem instead of Turbotax itself. Strange glitch.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: RangerJake
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is a good program for tax purposes.

TT could use some extra guidance in certain areas. I cannot remember in what areas at this moment but I did not find this year's use as easy-to-use as in previous years. Even with this in mind I still give TT a good rating and the filling process was the easiest section to complete. At this time I believe I will be using TT again next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 14, 2026
Reviewer name: bbbb1111xxxx
2 out of 5 stars
2 out of 5 stars review

turbo tax is not as good as it used to be

i was very frustrated with your product this year. i dont feel you have the accuracy and detailed questions you used to in past years. such as 2025 return for hsa references 2024 hsa info reporting. 1099r questions need to be much more detailed and easier to understand so one knows exactly how to answer to get to the right answer. get these states to all allow efile without charging more. thats a bit rediculous and your company could very easily assist in making this happen.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 28, 2026
Reviewer name: rs779
2 out of 5 stars
2 out of 5 stars review

NEEDS TO IMPROVE A LOT

Downloaded versions MUST and SHOULD automatically save as infomation is inputted. It shouldn't only be the online version that automatically saves. I lost close to 4 hours of time working on my taxes when the screen froze and I couldn't save my work. This is TOTALLY UNACCEPTABLE!!!!!!!!!!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 15, 2026
Reviewer name: RMBatp
4 out of 5 stars
4 out of 5 stars review

Works well, could use a couple of fixes

I have a government issued PIN. You never prompt me to enter it and I come close to forgetting it every year. Also you continuously ask me to file state taxes even though I live in Tennessee, a state that has no income taxes. Once you know I don't have to file, please quit asking.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 21, 2026
Reviewer name: ItsMeAUser
4 out of 5 stars
4 out of 5 stars review

Appreciated improvement. E-file still too high.

This year was a breeze to install and set up. In years past the download process was very aggravating so this is plus. Keep it up. My return is simple and for convenience I e-file my state return but I think $25.00 is outrageous for this service and I nearly elected just to print and mail it in.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 13, 2026
Reviewer name: gooderdadder
4 out of 5 stars
4 out of 5 stars review

Forcing us to use Windows 11 was an awful decision

Your requirement that Turbo Tax needed to run on Windows 11 forced me to have to buy a new computer since my old computer's hardware would not allow the installation of Windows 11. That cost me $1000. I should be furious at you and I should have only given you 1 star. But I decided that since my old computer was old, I really did need to upgrade. But I would love to know why you forced Windows 11 on us. I don't think that was a good decision on your part

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630