We use TT Deluxe and manage to get through our simple, straight forward process pretty cleanly each year. Wish there was a quick easy way to reference explanations or clarifications short of paying the $60 fee! We ultimately seem to find what we need on our own but the product seems to be moving more toward having a TT expert in the process so we will take it year to year.

It felt outdated and sluggish at times. Missed explanations at times, had to search for help online. When filing at end it asked for IRS IP Pin but only accepted 5 numbers when my IP PIN is 6 numbers. If my return is not accepted I will try to updated review to 0 stars, if they let me lol. Will look for other software next year.

We have been a TurboTax customer for many years (and will continue to be!). Each year it seems to get a bit more complicated an intense - maybe it's be age. It would be nice to know what questions are new for the current filing. And if more of the questions can be added to a page, it may give the impession of being a little less complicated. Thank you for providing this product. (Beats using a CPA!)

It's a pretty good product. I've been using it for many years. The only reason I don't give it five stars is because I wish TurboTax had a message center where I could ask questions through the message center or email instead of having to take time out of my work day to place a phone call. I don't have time for that. Messaging or email would be much more convenient.

1). I was late in starting my taxes since you did not announce you had a version for the Mac computer until late March. (I was already looking for a tax preparer.) 2) I feel the 2005 version is 'dumbed' down from previous versions. 3) After e-filing my return, I received no confirmation of the filing, other than a later email saying my files were accepted by Feds & State. 4) The $ charge for filing I thought would include a discount. 5) Many steps to go through to figure out how to print files. 6) Yearly complaint: Listing of my form names is not in alphabetical order option, not in IRS Form number order, but in non-sensenical order

Frustrated with this year's version. One key positive feature WAS It's Deductible and TurboTax did NOT let the user know that it had dropped that feature until after the program was purchased and the user went to donations. Infuriating!!! Also, something is wrong with the interface and importing of documents from Chase bank. Not all my documents showed up and of the ones that did, information was missing and needed to be added during the review. But that information was not available on any of the tax documents that I received from Chase.

Tells you can E File 5 I only use 3 and 1 was rejected when I did my last one said I reach my limits of 5 so I guess now they count even the number of rejections. I you try again takes 1 and again counts as 1. Never had happen before i will stay away from Trubo Tax after 20 plus years.

would not let me file state taxes due to error "Form 1099 -R (institution name) Box 14a for electronic filing, NYS withholdings cannot be greater than or equal to gross distribution or state distribution". the internet chatter said to place the value of box 2a into box 16 if boxes 1 and 2a are of same value. Maybe turbo tax should be fixed to prevent this since it's apparently been happening for years. also it stinks that they got rid of the It's Deductible.

Every year it keeps making the same incorrect assumptions and lead me astray in the interview process. It's much better than doing taxes by hand, but it's so tedious to run into the same problems each year. It's also asking a lot of the same questions repeatedly... Stop asking if I want TurboTax State for NH, for example.

I have been using turbo tax for close to two decades. It's easy. However, this year I had an issue transmitting my return. I called turbo tax and spoke with Kashe Emma. She was so kind, helpful and understanding. Not only did she help me, she reassured me that everything would be ok. Her calmness helped me calm down. Kashe is a real gem. Her customer service is excellent. She truly is an asset to your company. She deserves a pay increase. Give her a pay increase.