Please make the "use tax" part of the Indiana return easier. Ive got everything on excel, please allow me to copy and past large swaths of data rather than manually entering each value. Also this stupid AI on this review keeps changing my words. Turn it off.

Update TT such that if Fed Return is E-mailed, and State is Mailed the process is clearer. TT needs to include direction for correction if a given (1099-B for example) item needed will not open (this happened to me and the TT rep asked me to close Webroot and open TT as Administrator which permitted 1099-B to be opened ... we don't know which one did the trick!)

I experienced a problem with the update portion of this program, which caused me to visit a Tech Service to restore my computer. It was most disconcerting. However, they fixed it and I filed by the deadline. All in all, I felt this program was better designed than last year. I was totally frustrated with 2024 version.

I feel software was designed to force the user to upgrade or seek assistance when using. The help section could be designed to actually help or inform the majority of users with responses related to typical tax questions as opposed to the seemingly comprehensive lists designed for experts. I'm saying the help section is not helpful for the majority of users.

I have a very simple return and yet it is very difficult to use your product. Besides the complexity of the tax code I think it may be because you have too many options currently. Also I could not find out how to verify the accuracy of the ip pin I entered. Also you force me to use a nickname to submit this review, what a pain!

The interface gets worst every year. You mishandle the foreign tax credt. Lacks necessary features to properly handle state taxes. You mishandle government agency security interest for state tax reporting. You mishandle capital gains on US treasuries for state tax reporting. You hide the detail infromation entry in forms mode. You force many manual form overrides and splitting of imported 1099 data. Your verification code emails are blocked by Xfinity.

MORE DIFICULT THIS YEAR THAT ANOTHER 25YEARS.First the installation of the software you cannot follow the instructions because the said that the software is not official or the license it been use in other software maybe it will be my last time to use Turbo Tax

The program provides each applicable item for YOUR return. It offers numerous reviews so you can have confidence/continuity. Even though I received 1099s in the mail, I found it convenient to upload from my investment firm which pre-fills all the needed figures. On one page, it kept telling me there was an error. I could not see it. Finally did. Frustrated briefly. Therefore not a 5*. But I liked using TT.

Most years I would give a FIVE STAR RATING. This year some things changed, and I got a couple of weird messages when I restarted the filing. The biggest sadness for me was not having the Intuit donation helper - where it suggests appropriate prices for household and clothing items donated. Hopefully that will be back next year. It's an easy, user-friendly system and I've rarely had any issues!

I have been very pleased with Turbo Tax in the past 10 years. However, this year there seemed to be some glitches, and the program did not save all of my input, even though I hit "save" after every 3-5 entries. I reviewed prior to sending both tax returns, and had to go back and re-enter some information, which changed my refund amounts