We have struggled with getting proper selection between on-line and downloading to desktop. I initially thought that we had purchased desktop version. Don't know what happened but got to end of federal form and it did not save and everything was lost and we had to start completely over from the beginning. Very frustrating.

I have been using your software for more than 30 years. The upselling features that have been added in the last several years I find annoying. Also when paying for the state from the Federal refund I was FORCED to pay the $45 Audit Defense which I did not need. It was not clear in the software screens how to avoid ths. I find this to be predatory.

I’ve used Turbo Tax for years. Works well mostly. But on a student 1040, it missed the American Opportunity credit and I got an error message that was confusing, saying it couldn’t transmit the forms until I corrected an enrollment status without telling me where I could do this.

I paid my Indiana estimated taxes for 2025 in the amount equal to the amount printed out on form IT-40ES that you printed along with my 2024 tax return. I paid the exact amount you printed on form IT-40ES by the due dates you printed. When I did my taxes for 2025 I got slapped with an underpayment penalty of 10% on the under paid amount..

Nothing works with Turbotax desktop. Does not accept previous year's returns PDF file despite showing ways to import. Ironically, I did the returns last year with the same turbotax desktop software. Import feature for for 1099 int also failed. Practically I landed up entering everything by hand

PRODUCT IS GARBAGE. YOU HAVE AN OUTSTANDING SNAG MESSAGE FOR 2 YEARS. i HAVE USED TURBO TAX FOR OVER 20 YEARS WITH OUT AN ISSUE. BECAUSE OF THIS i WILL USE ANY OTHER PRODUCT WHICH DOES NOT STOP AT THE END WITHOUT BEING FIXED. THANKS FOR WASTING MY TIME/ MONEY ADDITIONALLY THE COST OF MAILINGS. i WILL DO MY BEST TO WARN CUSTOMERS NOT TO USE YOUR PRODUCT.

While the Import feature would seem to be a "handy feature", TT evidently has not worked with the partners to gather all required information. After importing from 2 brokerage firms, I was asked to review 382 entries for incomplete information. I deleted the return and just did manual entry of the 1099-DIV (s)

Every year turbo tax has problems transferring treasury interest, which is state tax free to my state form, even though I've entered it correctly on the federal form. It also says I will may owe a state penalty for underpayment of just $101, which is not correct. They always hook you in on paying for a state filing separately and almost get you with a $40 fee if you opt to deduct the fee from your federal return. This is very distasteful and gives the consumer a bad feeling about the company

First problems ever since 2016 when I started using TT. Trouble uploading 1099's from Merrill Lynch. TT deluxe desktop for Macthen entered DOUBLE all our income, and had problems with guiding me as to how toemter my "hobbyist musician earnings of $485, less than th e$600 would have gotten me a 1099-NEC. I still had to have an Employer EIN< so I used hte one form 2024 (same employer, bt last year there was a 1099-NEC. Additionally, there was a handful of other troubling glitches,soI paid the $50 to get help, and was told that to itemize my music expense (much greater than $485), I needed to buy a more expensive TT version for an additional $40. It turns out that I could go to the Forms tab, and use Schedule C to enter my expenses against my "profit"of $485. Anyway, a very bumpy process for a very simple financial situation!!

It is still simple and easy to use. Although, there was a glitch that would not allow last year's info to be transferred, but it was corrected the next day. When the problem initially happened, your AI assistant blamed it on my 'corrupt' file. But I checked out my file and found it to be okay. I just shut it down and came back the next day hoping you all found that your program was iffy. And so it was. When I booted it up the next day, and the update happened, it worked.