Turbotax totally botched my NYS tax. I filled in mid-Frebruary, supposedly after intuit corrected a major bug with the software. But my refund sat in limbo for over a month as not matched in the NYS tracking tool. I've filed an amendment over a month later, hoping the error is fixed and I can get my money.

This this year's Turbotax Deluxe version did not allow you to right click on an entry and add a supporting statement (note). It was a pain to have to switch to Forms when I wanted to add a supporting statement. I use supporting documents to record account numbers, add breakdown of total numbers, add EIN for charitable organization, etc. Some of this information I was not able to add even when switching to Forms. Please bring back this feature. It also didn't tell me it gave me the senior bonus deduction. I had to search the forms to make sure it was included. A screen telling me it was include and the amount would have been nice.

I spent 2 hours doing the return on TurboTax OnLine because the desktop promoted it. When I was ready to file it said it would cost $327 dollar. Crazy Rip off pricing. So I had to just re-enter everything on the desktop version and the cost to file was so much lower. $45 for each state so that was $90. Plus $20 per state to file. $200 cheaper to file from the desktop. What a rip-off. Shame on you Turbotax.

I had an issue trying to print the State return for Ohio (message: "currently unavailable to view, print, or download"). It was not clear which forms were missing. After to experimenting, I found that it turned out to be due to R.I.T.A. forms. It took me several hours to find this. As soon as the "R.I.T.A. Form 37" form was added the above error message appeared. After removing the R.I.T.A. form, the error message disappeared. There are numerous reports of this issue spanning several years. The error message should be clearer / more precise about the issue. Also unchecking the R.I.T.A. option in "Step-by-Step" does not work - it has to be handled in the "Forms" mode. This exacerbated the issue described above.

Your Updater does not work properly. It hangs up during updates then sends an error code. Overall, the software appears to be quite a bit less user friendly and clunky than previous editions. Deleted forms do not stay deleted. Rogue forms show up on their own. I will use another tax program next year unless I am apprised of positive changes made to TT.

I moved for VA to SC during 2025. I personally found Turbo Tax more difficult to work with than prior years. I filed my returns but I'm still not finding or understanding how to process selling a home is Va and buying a home in SC from a capital gains perspective. My bad and I'll have to contact a local tax expert to validate my assumptions.

Used to love this program, but I'm already looking for an alternative for next year. No CD is a pain - hate having to download software, struggled to view last years file because I couldn't get logged in to the Intuit account, the limited filings is a real disappoint - no longer worth the effort, have 2 different Intuit accounts for the multiple years which you wont let me combine. Overall, this has been an awful tax filing experience.

I've been using Turbo Tax since1998 this is the fist year with so many issues such as charts and tables were included in the copies that were to be mailed. Also alignment of data created a blank page in between pages with data on them. Very disappointing of when the actual CD's were provided. I feel that your concerns are more aligned with what competitors such as H&R Block and Liberty than providing a better product to your customers.

I was surprised and very disappointed to discover the ItsDeductible functionality was removed from TurboTax 2025! I fell I got less value for my money since you removed this functionality. Even worse, the Individual Tax Return Records prints a blank ItsDeductible table for every charity, with all the cells empty since there is no ItsDeductible data! That seems like sloppy programming to me. If you are going to remove the functionality from the software, you should should remove it from the reporting.

I've used Turbo Tax for many years. This is the first time I couldn't use a certain credit card because the box that opens up to enter the credit card information won't let you enter an expiration date past August because you can't scroll past 8 on the box that drops down and you can't type it in directly. I was lucky I had a credit card that expires in April because I could pick 04 in the box. Also the stupid Canadian form shows up even if you say you don't have earning from a foreign country. Forum is full of complaints about this.