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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 1,141-1,150 of 9,826 reviews
Apr 11, 2026
BJ is frustrated
3 out of 5 stars review

State part for Virginia is horrible.

Most of the Federal part is pretty good. The State part, at least for Virginia, is horrible. In one place near "filing" I was caught in a loop. It said I was required to mail in my return but kept giving me instructions for e-filing. The printing part is horrible. It printed all my documents with about 1/3 running off the page so the information didn't show. It changed my printer's properties and I haven't completely got my normal settings back yet. I had to make pdf files in order to print the documents. The pdf filenames didn't say when it was a state file. The subdirectory for the pdf files did not update eventhough I corrected it numerous times. I never found a place to input the federal or state estimated payment amount that I wanted. Navigating through the printing and filing parts of federal and state was nearly impossible. Most of these problems started after I started working on my state return. I have used the PC version of TurboTax ($80) for many years and have never had any of the problems listed above. I sure hope you can fix things up better for next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 16, 2026
John168421
4 out of 5 stars review

Estimated Tax calculations need to be more flexibl

I've been a TurboTax user for over 35 years! My most helpful year was when I moved to New York State and had to prepare returns for myself and for my two children who had trust accounts. That required producing three federal returns, three state returns for Michigan, and returns for New York State and New York City. I was awash in tax forms that year. As a retiree, I am faced with the sometimes difficult task of preparing estimated taxes. Some mutual funds do not make capital gains payouts until December, and the amount of said payments are usually unknown until they are paid in December. Yet, the estimated tax features in Turbo Tax have become sparser and sparser, harder to find in the product, and entirely inadequate. Instead, estimated tax calculations and forms seem to be simply populated with the most recent year's data without allowing any capability to change elements making up one's adjusted gross income. Please address this shortfall.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 8, 2026
Abednego64735
5 out of 5 stars review

Doing my own taxes

Well Turbo tax seems to be pretty good so far, I am use to using a program like this I have been working for a Tax company for 4 years and it i very similar . The only things that threw m here was you all required us to have our AGI from previous year to File. I think that is wrong my company I work for Don't Do That. I of course had to go on IRS.gov to get 2024 AGI.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 31, 2026
J_i_m
3 out of 5 stars review

Migration from Windows 10 to Mac mini

Too many "pop up" adds "nickel & dimeing" me for additional purchases. Windows version has a feature where a "refund" window always shows you how much you will be getting back ... what ever you are doing. The Mac version has this window in the "Ez step" mode ... but the "refund" window disappears when selecting "Forms" icon. I have to toggle back and forth to know what effect entering and/or changing data has on my "refund".

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
JoMar2025
3 out of 5 stars review

Turbo Tax is great but the extra fees are BAD

The software is very good but..... they try to get a lot of extra money out of you for all the unnecessary add on's. Personally, I feel this is a rip off. Then to top it off they charge extra to file state electronically. This should all be included in the fee we pay to buy the software.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
Greyman59
4 out of 5 stars review

TurboTax is still a great way to file your taxes

I have used TurboTax for years. This year was a pain. More questions, more complicated. Also less accurate. Downloading from Financial institutions did not work correctly as did downloading from 2024 TurboTax. I get lots of emails advertising your product which are totally unnecessary....I already bought it. I seem to recall an ad offering free State filing, then your charge me $20. Not a big deal, but come on !! I then see ads for free filing and a user for 20 years or more gets a bill for $20.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Apr 14, 2026
pls33
4 out of 5 stars review

Turbo Tax is not as good as prior years.

The 2025 TurboTax is not as good as prior years. Some of the fields have lost the ability to be marked as estimated. Accounts that I imported were duplicated with the same account pulled in from the prior year. I spent time entering data in the prior year's form, not realizing that the imported version was lower in the list. Also, there are too many screens selling additional products! The state email cost is misleading for Michigan. The software says $25 to e-file, but it's actually a lot more with the Michigan charge added.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
JB8T
4 out of 5 stars review

Turbotax failed to import RMD information properly

The import process didn't work correctly in populating the RMD from one of our brokerage accounts requiring our key entry of information across multiple funds for the both of us. The way we discovered ti error was that the federal tax owed amount was far beyond reasonable.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 21, 2026
LoyalCustomer8
2 out of 5 stars review

TurboTax please continue to improve

I was very happy with the initial software and the ease with inputting my information. I work in Philadelphia and my Philadelphia Local Tax Amount is very high. The software kept prompting me to fix my error but my numbers were correct. My NJ State filing was the same. I was not prompted to input my income and almost had to pay NJ state taxes after paying Philadelphia tax (double taxation). Even though i paid the Philadelphia Tax and entered the amount in the appropriate field.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 4, 2026
BDNY
3 out of 5 stars review

1099-R box 14a error was unclear and a surprise

Steps to fix 1099-R box 14a error should be built into the NY State processing vs user has to google the error when it shows up so late in the game, namely after license and bank info is entered. By the time you get to e-filing identity verification steps this should already have been addressed. Totally unacceptable.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630