Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 1,131-1,140 of 9,898 reviews
Mar 23, 2026
Reviewer name: Anthony 1947
4 out of 5 stars
4 out of 5 stars review

TurboTax worked very well, as in prior years.

I have been using Turbo Tax for many years. Unfortunately, for the 2025 tax return, I was unable to load the software onto my Windows 10 pro computers, as the software required Windows 11. So, I purchased a new Windows 11 computer on which I installed TurboTax for the 2025 tax year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 6, 2026
Reviewer name: CTB in Kansas
4 out of 5 stars
4 out of 5 stars review

Auto uploads of investment data

Remind people that when you automatically upload Investment data it does not overwrite what you manually input. It creates another form and if you don't catch that you will be overpaying your taxes. Clear out any manually input investment data and then do the auto upload.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 5, 2026
Reviewer name: Bill12234567890
1 out of 5 stars
1 out of 5 stars review

Not perfect

I paid my Indiana estimated taxes for 2025 in the amount equal to the amount printed out on form IT-40ES that you printed along with my 2024 tax return. I paid the exact amount you printed on form IT-40ES by the due dates you printed. When I did my taxes for 2025 I got slapped with an underpayment penalty of 10% on the under paid amount..

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 8, 2026
Reviewer name: Freddie Flinstone
1 out of 5 stars
1 out of 5 stars review

Gets worse every year

Intuit has followed the tech business model by requiring an Intuit account. The only purpose for this is to steal, store and abuse personal information and make a target for hackers. This invasion of privacy needs to stop. Get rid of the account requirement. This software should also be available on disk instead of the complicated and unreliable download process

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 7, 2026
Reviewer name: LauriePro
5 out of 5 stars
5 out of 5 stars review

Turbo Tax excellent.

Excellent product. I downloaded or imported many of my tax information forms (ex 1099's) into TT and found great deal of ease, comfort and accuracy of the posted information into the return. Made my task much easier and was able to review the product.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Feb 23, 2026
Reviewer name: MikeS1035
2 out of 5 stars
2 out of 5 stars review

NY State Forms Not Accurate

First off, there's a button to ask a person about your taxes. This button takes you to a pay site that cost me $70 to get an answer that TurboTax should have provided or the software should have populated the necessary form with the information I had already provided elsewhere.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 11, 2026
Reviewer name: AL KH
5 out of 5 stars
5 out of 5 stars review

GREAT PRODUCT

Hi, I had one small problem regarding Arizona Estimated tax payments. The Federa Review function / audit application kept referring me to the amount and state of a 2024 refund that I rolled into my Arizona 2025 estimated Tax payments. I never applied any refund into a future year as an estimated tax payment. Took me a few hours to identify and correct. I misread a question in which I indicated that I had elected to apply a 2024 AZ refund to my 2025 AZ taxes. MY MISTAKE, NOT YOURS. Your TurboTax worked GREAT. I'll use it again next year !!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.

Mar 18, 2026
Reviewer name: NNHud
5 out of 5 stars
5 out of 5 stars review

TurboTax review

I had trouble from Fidelity downloading my data. fidelity should let you know what name should be entered to download the data. Not really turbo Tax problem, but I wish there was an easy way to know what to enter. I had problem with my IP Pin and that was the IRS problem, but I wish turbo tax could look before the people have to deal with a rejected tax form.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 4, 2026
Reviewer name: KOKO2026
2 out of 5 stars
2 out of 5 stars review

needs some work

Much issues of values transferring over from 2024 to 2025 taxes (State refund) and from 2025 Fed to 2025 State (Charitable contributions). I was charged twice for filing one State return. Now at limit of 5 state filings and have one more return to help submit.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 11, 2026
Reviewer name: Potz07
4 out of 5 stars
4 out of 5 stars review

Accuracy Issue

I recently encountered a TurboTax error that resulted in me having to file an amended Massachusetts return for 2022. I am working with your Accuracy Guarantee team to resolve expected errors for 2023 and 2024. I have been using TurboTax for over 10 years ans never had a problem so I was surprised that this happened. But your staff has been very good in working through the issue and ensured me that my interest expense refund is in process and will continue for other years with problems

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.