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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 1,121-1,130 of 9,898 reviews
Feb 18, 2026
Reviewer name: BL013
4 out of 5 stars
4 out of 5 stars review

Turbo Tax 2025 did not flag Missing IP PIN number.

Turbo Tax 2025 did not flag that my federal return was missing the IP PIN number before I submitted it. The return was rejected because of that missing number. I did not receive an e-mail that it had been rejected. I reopened Turbo Tax a few days later to check status and saw the error and the necessary fix and resubmitted.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 8, 2026
Reviewer name: NanAiTh
4 out of 5 stars
4 out of 5 stars review

Mostly great.

Very helpful except in identifying a typo I did and in inputting a 1099 by hand. Also problematic when a financial organization wouldn't import. Same business multiple years. I had to use chat for guidance when the instructions were too general or didn't tell you where to find an item to check it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 2, 2026
Reviewer name: MaG51
5 out of 5 stars
5 out of 5 stars review

Perfect

Quick, Easy and Thorough, plus the comfort of knowing it's done right. It quickly fills out common areas from year to year, and guides you through new ones with enhanced features and compatible with the IRS forms, plus interfaces. When complete, you know it's accurate.with the Federal and State requirements.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Feb 10, 2026
Reviewer name: SamSATX
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is great

I needed to talk to a tax expert. On review of the forms there is an area on page 1 of the 1040-S just below our social security numbers that deals with 2025 Residency. "Check here if your main home, and your spouse's if filing a joint return, was in the U.S. for more than half of 2025." We did live in our home for all of 2025 but the software didn't check the box. I reviewed the software input but still wasn't able to locate an area pertaining to residency for 2025 and called for HELP. Got the help needed and the reason it wasn't checked by the software was because it pertained to Earned Income Credit and other tax benefits that didn't pertain to our file. I was able to submit the return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.

Apr 12, 2026
Reviewer name: Jeanbean25
4 out of 5 stars
4 out of 5 stars review

Getting better all the time.

I've used TurboTax for many years. I think it's getting easier to use. Perhaps I'm just getting more used to it but I think explanations and guidance are clearer. Some processes seem to be simplified. My brother, who uses TT Premier, said the same thing. Importing from my previous TT and from my financial institution went without a hitch. Don't think that happened before. My only complaint is all the prompts to add on products or services.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 17, 2026
Reviewer name: STB47
4 out of 5 stars
4 out of 5 stars review

TurboTax 2025 disappointments

I had a lot of trouble accessing my 2025 return. Instead of taking me to the file in progress, the icon/app took me to the beginning. I had to take a circuitous route, guided by Intuit Tech Support. I also didn't find the 2025 walk-through as easy as in years past, and I wondered why it was considered an improvement. The 'artwork', too, was drab compared to years past.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 17, 2026
Reviewer name: Noneofanyonesbusiness
5 out of 5 stars
5 out of 5 stars review

Some deficiencies in PA filing process

Guidance PA State mail-in filing has 2 annoying issues: 1- PA Schedule D as printed does not have Digital oval for Yes or No filled in, even though the corresponding field in the "Forms View" is marked. I used a pen to fill in the oval. 2 - You need to repeat the instructions to send the REQUIRED paper or FAX copies of Detailed1099-B forms for gains/losses in printing instructions for filing. The instruction is sort of incidentally mentioned during filing procedures, but is very hard to find later on. Try it!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 23, 2026
Reviewer name: AR JAY
4 out of 5 stars
4 out of 5 stars review

Access to Enter Form 1099-B Data

As usual Turbo was fairly easy to use. However, i encountered a loop in the logic when entering info from a part of my income that had capital gains. After I entered the info from 1099-DiV portion including other boxes beyond lines 1a & b and 2a, I had difficulty navigating to enter addition data from Form 1099-B for ST & LT Broker Transactions. It keep sending me back to confirm my capital gains distributions on line 2a. I played with answering subsequent questions to get me out of that loop. In past year filings this wasnt a problem.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 23, 2026
Reviewer name: timmy600
1 out of 5 stars
1 out of 5 stars review

Turbotax what a disappointment! Use H&R Block!

This was my first year using Turbotax after years of using H&R Block without any technical software issues. I only switched because i needed to download banking information from a specific bank that H&R Block didn't offer. After spending hours doing my return and trying to efile it, Turbotax would not accept my payment for the state efile. After spending 3-4 hours over 2 days with tech support, I finally had to pay with my federal return which Turbotax charged me an additional $40.00. I am thoroughly disappointed with my experience and will do everything i can to avoid ever using it again!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: Timtool1
2 out of 5 stars
2 out of 5 stars review

Overgrown overstuffed too expensive

With "advances" in technology the interface has got way too complicated. Lots of hitches--thought I'd lost my return. The on-line vs. e-file vs. whatever is confusing, and with all of it still getting nickeled and dimed for huge fees for electronic processing that costs no one anything. At the beginning of it all, somehow I "automatically" paid for Turbotax this year so sorta went with it....but next year no.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630