Much more difficult to use than previous years. $40 option is presented as the ONLY option at first glance. Only after reading several times did I realize I didn't have to use that option, but by then I just wanted to be done with it. I am already sorry I did so. It is just another place for my information to be compromised, with personal data being shared all over the world. I will be considering an alternative to Turbo Tax next year.

Your "info" button doesn't provide enough information to know if something applies or not. Also I hate the On-Line version. If you ever get rid of the regular TurboTax (downloadable version) I will no longer use TurboTax. I've been a customer for about 30 years.

Software works as expected. My issue is charging for state filing since the return is sent to the IRS who distributes it to the states. the Expense is in coding which i pay for when purchasing the software. There are no secondary transmission costs for the state so why charge other than grabbing a cash cow?

I have been using TurboTax for over 25 years....I feel the "user friendliness" has declined somewhat over the last several years.. I ran into a problem with e-filing whereby it said "Your Transmission Didn't Go Through"....the instructions that followed were vague...told me to go online select "check for updates"....I signed into Intuit online and could not find such. I called a friend who also uses Turbotax and she said to close the desktop software and restart it. I did so and then Turbotax came up with pop-up to check for updates. (It had not done so when I first started Turbotax and subsequently spent hours inputting my data.) The updates downloaded and the e-file step finally worked.

We have used TurboTax for years and now our adult Children use it as well! It i easy to understand and gets us the biggest refunds each and every time! Highly recommend it as it is easy to use and you will get the biggest refund without spending an arm and a leg!

Good experience as usual. The only issue I did not get resolved or see the deduction for was the "Charitable Donation Deduction" for Non-Itemizers. I made $1500 in contributions by check or Direct Distribution from my qualifying retirement account. My AGI for 2025 Tax Year is $52,000 so I am eligible for a 0.05% credit ($1,500 - 250) of $1250. I did not see where that charitable donation was applied. Did I miss something on forms?

I have used the TurboTax Deluxe software for filing my taxes for at least a decade. Always easy to use and very detailed. I did not have the need for professional help since I am retired and the only income is from social security and annuities. Absolutely love this format and am a loyal customer.

There is no direct save to as a PDF you have to search thru and thru for it. In fact I haven't found it yet usually when you are printing the offer so is the pdf but not in this years program. Easy to use no issues on OIS system but there seems to be less and less investors that are allowing auto downloads, that is inconvenient.

I had to call in for tech support as the app would not load. I did everything the app was telling me to do...I spent at least 3 hours loading, uninstalling, rebooting but to no avail. After an hour on the phone with tech support, it turned out there was an issue with a setting in the Microsoft C++ that I had to toggle. It took an hour on the phone with an excellent, knowledgeable and tenacious technician, but I don't believe I should have had to do that. It was very frustrating and time consuming solution....

I find the Turbo tax application simple and easy to use. I was however disappointed that I could no longer file one state tax for free with the option I purchased. I have used the same program for the last several years and was always able to submit one state tax at no additional cost.