I have used Turbo Tax for over 20 years. This may be the last time I use the program. My taxes are not overly complicated and I specifically enjoyed that the program forwards most all information from the previous year's taxes. This year not so much. First, it directed me to a cloud based program that required me to completely enter my wife's and my full information. When I FINALLY navigated back to the desk top version 1099 and financial institution had a tab for "Needs Review" but again required all information to be re-entered. I will review options for next.

I've been using Turbo Tax Deluxe edition for many years. There is still an outstanding problem when you install the software on an external drive as I do every year to keep my tax information separate. I alter the installation path name and install successfully. The import function then finds my info from last year's return and works great. When I go to save my new return thought the path hasn't changed to this year's installation loction on the drive. I always find out when I'm ready to file. Unacceptable by now!

Far too many and confusing and somewhat redundant screens regarding INT and Div. The section re: IRA would not let me check the IRA box for my IRA RMD so I had to select Other in order for my taxes to be completed and E-filed. Didn't make sense! The import screen for financial institutions was also confusing this year and I had to try many times to get connected and the data downloaded. Other than that most of TurboTax was as easy enough to navigate

Did not engage with a Turbo tax live expert. Was not going to pay that much for justifying what the government has stolen from me. I do not like the push to doing my taxes on line. If I say I want it on my desktop then that's where I want it. Just got done trying to find out status of my refunds. Took me 20 minutes and the help button to finally get there. Why wasn't it there when I opened my file? I like the welcome screen that was used in previous years when I would open turbo tax and it showed the returned I had worked on rather than having to make a search through my files to find it. Some features were improved on yet others I feel got worse. You need to remember this should be programed for someone that doesn't like or is not familiar with doing a return. I don't know if Turbo tax is accurate or not, I sure hole so.

Was able to file the taxes, but the software crashed a few times and I had to go searching for an autosave file, as it didn't find it automatically. Also, had to work around the windows not displaying, and "learn more" function not opening anything. Combine that with the constant advertising for add-ons, and it was overall a much worse experience than it needed to be. Will consider other options in the future.

The constant ads to upgrade are annoying. The desktop version suddenly got the beachball of death and I had to force quit. When I reopened everything was gone. I panicked. Fortunately, there was an "unsaved" version I could access by searching. Prior to filing I tried to save my return as a pdf and it quit unexpectedly. I had to revisit a few screens to get back to where I was. Better to save a pdf after you file.

I like the walk-through approach even though this is 3rd or 4th year where we only get the standard deduction. The efile screen still hasn't been formatted to fit the screen so I can't click on continue without first making the taskbar disappear. TY 2024 had the same problem. When attempting to efile - received another error - this time it asked for my county?? Why couldn't Intuit pull this automatically from the zip code?

I like the system and have used it for my own returns for several years. This is the first year I have filed electronically. I DID NOT appreciate the fact that you told me it was free to file to file electronically and then later, after I was in the process, you told me I had to pay $25 to file my state return electronically. That was devious and I do not appreciate your lack of candor.

long time user, but seemed glitchy this year. 2 times when starting it must have errored/stopped without a message. and when purchased Ohio, had to stop and start to get out of a loop where it looked like it had to download the state I already purchased.

Everything was OK until end review and submittal. I was stuck in a loop. I continued to get a message stating that my occupation line on Alabama work sheet had too many characters, but it would NOT let me make changes. I tried several different methods but still haven' been able to submit my state taxes yet.