Overall good and easy to use, but options regarding payment are flawed for payment plan options. Overall it guides through well but the interface does not give proper features to identify a payment plan being requested and approved as it suggests doing.

It's OK -- what gets me it the lack of insight that an AI could provide. For example, I completed a whole series of questions about energy savings possible deduction. In the end it was still better to take the standard deduction. I took the standard deduction, but it STILL included all that paperwork in the filing and the printed copy. Once I take the standard deduction, ask me if this data can be removed from the filing. It just adds unnecessary confusion.

TurboTax is great for a knowledgable taxpayer who sticks with the Forms option. After entering the 1099-R for my IRA, I inadvisably reviewed with EasyStep, which dropped by QCD amount. TurboTax NJ this year forgot to include the forms for 2026 estimated payments.

I've used TurboTax each year for more than 20 years. It gets the job done for me. I think some of my confusion each year is just the tax code itself and not so much TurboTax - though sometimes TurboTax doesn't give enough explanation to help clarify what is needed. This year the look was a little different and took some getting used to and added to the initial confusion. The worst part of this year was the removal of ItsDeductable which I rely heavily upon for my deductions. Having to find an alternative and re-enter all of my charitable contributions over was a royal pain and slowed down the whole process. I'll keep using TurboTax since I'm very used to it even though they changed it a little this year.

Love it. I have been a user for years; only downside recently is that the desktop app is constantly asking to add more "priced" options, as well as, getting users to try the "online" version, which worries me. I fear it is a forewarning of intention to future non support of desktop versions. I hope I am wrong. I love the product, as is, and having been using it for decades....

I have used Turbotax for years, and have found the software program makes tax return preparation easy and clearly understood. If needed, tax experts are on duty to help you with any aspect of your return, and there is a live chat function that can help as well. I love it!

long time user, but seemed glitchy this year. 2 times when starting it must have errored/stopped without a message. and when purchased Ohio, had to stop and start to get out of a loop where it looked like it had to download the state I already purchased.

Entering 1099 investment income from combined documents by type, rather than by payor, is very difficult and redundant. Downloading files creates generic names without the opportunity to edit. I receive several 1099s for different accounts from the same processing house. Whether I download or enter manually, your procedure makes it onerous to verify the accuracy of information. I frequently cannot rename these files, making it impossible to confirm I've entered all information for each account. Very frustrating.

Won't accept my credit card because expires in Nov. Form 8453 scrambled and unreadable yet I have to print and mail in (with no explanation from you as to why form 8949 can't be filed electronically. Online help sucks. Several forms have unreadable entries when printed. I've used you since 2021. Won't be back next year.

Great software, I've been using it for years. My only gripe is confusing implementation IRC125 and 414(H) for NY State return and it happens almost every year- sometimes it makes you charged twice and sometimes not at all causing big mistakes. Please include couple more qualifying questions and make correspondingly right calculations as differences can be considerable!