Too many errors in the program. Can't print state returns and can't get the link to work that will notify me when I can print it. Had to wait to install numbers in the 1099R section and that link to notofy me only sent me to a form that wasn't relevent. The program for helping with donations is now missing, That was always extremly helpful in tha past.

I have been using TT for more than 25 years. This was the worst experience that I have ever had. An example... You insisted that I give you the name and state and zip code of my employer before you could submit my return. That might seem reasonable except that I had already told you that I was retired with no employers, no self-employment, and definitely no employment credits requested.

I have been using TurboTax software on my desktop, now laptop, computer since 1996! It was always reliable and easy to use EVERY YEAR! Over the years I've had to file simple and very complicated tax returns and TurboTax handled it all. Until this year. I downloaded the 2025 tax year TurboTax program and it was incredibly "glitchy". I kept having to restart the computer when it got "stuck". Then I had to uninstall and re-install to escape from a State Tax loop, then when I got it going for my state, it wouldn't accept a credit card to pay the $25 fee for electronic filing. The program froze with an error message to keep trying again, and I did several times. Finally I gave up and printed my State return to file by mail. I'm so disappointed in the program this year! I'll try again next year, but please fix the problems. Thank you for such good service and product over the years before this!!

I fully recommend buying turbo tax for desktop. I purchase deluxe, includes a free state, ALSO, easy to look at forms as you go, easy to go back and redo items as well. Plus I can file 5 tax returns for free for less money then the app version/online.

I've used TurboTax for many years - probably more than 25. This year's version was much more difficult to follow than previous years. Some of the links related to needed corrections did not work and it seemed to be impossible to return to the forms that needed to be corrected. Additionally, this version seemed to be too focused on upselling the user to purchase additional products. In several instances, they seemed to try to trick users into purchasing extra services.

Double counted my interest income. Through the normal query process I had to enter 3 1099-INT forms manually because the financial institutions (USAA, Cit Bank, and SoFi Bank) were not supported by auto importing. After finishing my taxes and when doing the final check for errors, Turbo tax asked me to confirm Box 1 figures for each of those 1099-INT forms. I assumed this was because I had to manually enter them (No Auto Import). When I entered the box 1 figures Turbo Tax doubled the interest (once for the original entry and then again for this final check). Some disconnect occurred in the programing causing this error. After I ran the program through this portion not once, twice or three time but on the 4th time for whatever reason the program did NOT ask to reenter the box 1 figures and I was able to escape this frustrating loop.

Problem with accepting credit card that had expiration date of 9th month. I had to use someone else's card to get my taxes filed. Next I could not get the 1099-G for Colorado Dept of employment and labor to accept the CO abbreviation. So I had to call the Turbotax help line so I could get my taxes filed.

I have always had a good experience with Turbotax. However, this year, it has frozen on me multiple times. Also, I am having difficulty paying for filing my state tax - the screen consistently freezes when I'm led to the outside vendor for credit card information. Therefore, my state tax return is not yet filed. Frustrating!

I had problems entering 1099-R forms from my IRA provider. I received two forms for my one account which made understanding the TurboTax instructions regarding RMD very confusing. I ended up entering the RMD amount twice which doubled my penalty for not meeting my RMD. To fix the problem, I had to go into the Form 1040 and follow the links to supporting forms to manually delete the second instance of the RMD amount. I did appreciate the chance to ask the IRS to forgive the penalty and the fact that the TurboTax software deleted the penalty in advance.

I have used Turbo Tax for over 10 years and am extremely impressed and satisfied with the ease of input and accuracy. Due to the Windows 11 requirement I purchased a new PC today to begin inputting my return just because Turbo Tax is such a great product.