The features are fine; they make it easy to file taxes. There was a glitch in the program. The program told me that the transmission did not go through, but when I checked, it had gone through and I got a confirmation. You need to work on this glitch.

I didn't like the itemized deduction section this time. There was no longer the assistance like last time where there's a list of items with the values and you can click on all the items and it calculates the total amount for you. This time I had to separate each item and treat it like a separate donation even though the date and charity were the same. It took much longer to complete this section of the form. Was not happy at all with this.

I have used TurboTax for years. Intuitive and helpful. What took a day or two of plodding calculations now takes a few hours. Missing items are easily found and displayed. Tedious information is saved from year to year, so it does not need to be entered repeatedly.

I had a BIG problem with TurboTax this year because when I started my return and then logged out to get information, it refused to relaunch which meant I had to delete the file and start all over again. Very annoying, although I saw on some online message pages that many people were having the same problem. I've been using TurboTax for years and never encountered this problem so I was very disappointed.

Intuitive interface, but tending to have redundant and confusing questions after initial highlighted question, unlike in past years where it seemed that a single question with asked and without having to place context additional questions. Overall still the best tax prep product I have used and still the best bang for one's dollar.

When I first downloaded Turbo Tax Software it asked for password I could not figure out. It took me quite a while to understand the code was my computer login code. I can't remember what Turbo Tax called it, but it certainly did not say "your computer log-in code". It was very confusing !!!

Never have had problems with Turbo Tax in the past (30+ years). This year I got to the payment screen to pay for the State return filing an it kept locking up and the screen size would not allow me to click the continue button. worked thru it with tabs, but it took awhile

Really not happy that TurboTax discontinued the itemization feature of donations. It used to be simple to enter all items and proceed. We had to use a third party accounting software to track everything and upon importing it still produced lots of errors.

Some of the prompts were terribly worded and confusing! Just a little more language would have cleared up a lot. One area of several that need improvement is with regard to RMD Income. Also, waiting until we tried to e-file, and then prompting us that transmission failed because we needed a TT update, was really frustrating and should have been produced BEFORE we're clicking the last button to complete the e-file!

It did not function as well as previous versions. It was a little flaky on the third party account access creating many questions on the correct completion of information. The printing/save is unclear. I want to save the Turbo Tax file as well as a PDF and this seemed difficult to navigate. During transmission, the program failed and wanted to install updates.