It was terrific! Didn't like the changes that kept it from installing on Windows 10. Otherwise, it is great as usual. I did not find any errors with calculations. Some features were new, which threw me off somewhat. Did not really need much guidance from help topics, which is normal for me. Program is really easy to use.

Too many items are cached in the software. I went back to correct some things, but nothing changed. Hence, it kept coming up in “fix errors” regardless of what I did. I needed to start my tax return from the beginning. I have not had that happen in past years. It was time consuming and annoying.

This year, I had problems with 1099-b import from Fidelity. From one account, data came involving a trivial corrected cost basis which put $4 in a box that TurboTax wouldn't allow, but wouldn't let me correct from any sheet, and wouldn't let me e-file because of this one worksheet box. When I repeated the Fidelity imports in desperation, a second Capital Asset Sales Entry worksheet showed up - the first download from Fidelity had missed the 1099-B for a whole account (1099-Div and Interest were present)!! Possibly I deleted the worksheet while fighting with the stupid $4 basis box, but since TT wouldn't let me delete the worksheet from the Fidelity account with the $4 problem, so I don't think so.

I miss the old table/feature which helped to assess amounts for charitable donation items. That was very useful and much easier than the currently available process--hate the new process. It's difficult to find the correct items especially if you have a variety of items. I had to try multiple times with different names to find the right item for my donated items.

Very difficult to navigate on my desktop computer. Last year's TAX return did not open AND DATA did not transfer to this years forms. Disappointed. Had a horrible time to get 1099-MISC data removed from self employed business earning status in Schedule C and correctly input data as other income.

I have used this product for over 20 years. This year there was a change that I wasn't too keen on. You took the ability to go "back" during the review. I made a selection that I wasn't sure about and it cost me $300 in my refund without any way to go back and change my selection.

Terrible guidance. I used to get some credits that I am not able to get now. You gave no easy way to figure out why the program kept saying I was not eligible. I wasted hours looking up material instead of getting guidance for multiple questions on the program

I did not talk to anyone and finished on my own. Importing financial information from financial institutions was much easier than expected but harder to find how to enter school income tax withheld in the right place so it would be credited on the tax return

Turbo Tax is a 10, 5 stars. BUT. Your credit card system is a -10, -5 stars. Zero. It does NOT work correctly. I tried to charge my state e-file fee at least 10 times and could not get the expiration date months to go past 08. I ended up having to file my state income tax by mail.

With all the changes made to Turbo Tax this year, I did not find it as simple to complete my tax returns. The online method did not work for me at all so I had to switch back to the desktop method. I did finally complete my tax return for 2025 but it did not seem near as easy as the last few years. Maybe if something is working you shouldn't try to fix it, just my opinion.