Well when I got done filing, TurboTax asked if I'd mind telling why I didn't opt to pay an extra $60 for live tax advice. So I typed all of this, but apparently the text field has a limit of 2000 characters, and when I tried to submit it, TurboTax just crashed with some mention about 2000 characters being exceeded. Nice. Your software should be easy enough to use on its own. Or else it should be free, and then I'd be more inclined to pay for tax advice and help in using your software. Of course your software is NOT easy enough to use on its own, and every year I run into something new that's infuriating. Years ago I tried contacting Intuit with suggestions about how to make TurboTax not suck, and they never fixed the quirk I was reporting, and eventually my life circumstances changed and I no longer had to experience that quirk but then it was other quirks. Like the one this year where it would say "needs review" and when I click on it, it takes me to the document import page and I import what I suppose is likely the form I need for whatever it was saying needs review, and when done, it takes me right back to the page where it says "needs review" and it still says that and when I click on it again, it takes me right back to the document import page and after going around & around in circles several times I finally google and hear others say "yes this is stupid but that's just how TurboTax works; you have to skip that & move on, and eventually you'll get to whatever it was that made it say "needs review" and then it will stop saying it needs review". Well your software shouldn't suck so much that it drives people in this endless loop. Also your softare told me "based on your information we think you need to file in both Indiana and Ohio" so I paid for the extra state, only to later find out it wasn't actually needed because Ohio and Indiana have a reciprocal income agreement and since my W-2 withheld income for Indiana (the state where I live), it wasn't even necessary to file in Ohio at all, and TurboTax should have known that since it already had my W-2 with that information so it should never have told me to pay for the extra state in the first place. But there's no point in me saying all this, because you're not going to fix it, you're just going to keep making sucky software and it's never going to get better.

I had two issues with Turbo Tax. 1. When editing retirement income, the boxes to select editing or deleting are hidden in the row. One must know that those boxes exist and hover the mouse over the "hidden" boxes and hopefully select the correct box (edit or delete). 2. In entering gambling income, the forms indicate that if the state information is blank (e.g. Washington), don't enter a state identifier. However smart check insists that this is an error.

I've used TurboTax for years with my Windows 10 PC. I liked that I could activate the license and do my taxes within my User account. I was required to buy a Windows 11 PC and was really disappointed that I could only do my taxes in the Administrator account. I know that may be all Microsoft but if there is any way in the feature to write your code so that I can do my taxes in my protected User account, it would be great! I can tell you that I take computer security seriously.

I liked the addition of the tiles added to income, interest, investments, etc. So much easier to just click and go! I especially like the addition for employment with the Office of Personnel Management but especially for Railroad. I remember 20 years how awkward it was to file SS and railroad. Good job!

US Citizen and permanent resident in Canada. Make all money in Canada and pay Canadian income tax. Since 2015 Turbo Tax I have been able to claim a Foreign Income Tax credit. For some reason in the 2025 Turbo Tax I could not get form 1116 to appear in the submitted form. I compared worksheets between 2024 and 2025, and it is all the same data. I searched on line and saw the Turbo Tax help which summarizing, "This is not a bug it is a feature", which is ridiculous. I have bought Turbo Tax since 2015. If this "feature" is not corrected in 2026 version I will shift to on of the many other tax preparation software packages.

I have been using Turbo Tax Deluxe for decades and I have always itemized which is why I purchase Turbo Tax and have always found it to be thorough and helpful in guiding me through the process. However, for the 2025 tax year, I only found out after purchasing the software download that Intuit has eliminated the It's Deductible feature of the program. If I had known it was no longer part of the software, I would not have purchased it. I have found the It's Deductible feature an invaluable tool for many years. It was comprehensive and I always felt confident that I was valuing my donations correctly. I had no idea it was eliminated until I got to that section and the program asked me to enter the value of my donations!! This left me scrambling for resources online. I was of course guided to apps that were for a fee, which was extremely irritating because I thought when I purchase Turbo Tax, it was part of the price. Now I have to pay more money for a separate app??? No thank you!! Needless to say the level of disappointment and betrayal I feel over the elimination of It's deductible is so great that I have resolved to NOT purchase Turbo Tax next year or possibly ever again. Like I said I have used TT for many years and I think I'm officially done with it!! If you decide to reinstate it, you better make a HUGE announcement about it, because I won't be seeking it out.

The Section for 1099-Rs is inclusive of pensions, RMD, etc. The system assumed that my pension also had an RMD distribution. So much so, that it automatically included my pension which is generated by Prudential Retirement in the RMD sheet with my actual RMD which was generated by Wells Fargo. While it kept showing it as a error, there was no explanation as to why the system was picking it up as an error. This is a system problem that is a carry over from last year with the RMD distribution category. Maybe the RMD function should be in a different section. Turbo Tax is not intuitive and you really do need some Accounting experience.

I am over 65 years old and eligible to withdraw inherited OPM payments since 2024 after my husband passed away. However, TurboTax added additional 10% early withdraw penalty of $1,192.50 to my total tax, resulted in tax due $1,370 instead of $178 tax owe. I would appreciate your help and provide the problem solving instructions. I have all other amounts matched up with TurboTax's figures, except the total tax. Thank you, Judy

Overall, good software. W-2 from different states, should isolate states so that e-filing isn't a conflict when 1st state doesn't accept values from another 2nd state which has no bearing on actual state filing. For instance, NY state e-filing wouldn't allow values from a ONLY NJ W-2.

The "Learn More" tabs need to explain things better. Also, it is ridiculously hard to find the page to purchase the desktop version of the software. Turbotax thinks all its users have a live internet connection all the time. Some people like to do the taxes at places where internet connection is not available, Some people do NOT want to use the online version.