TurboTax helped with filing my late parents' returns and helped me understand the IRS process better by directing me to relevant instructions. TurboTax has helped me also with the tax aspects of my inheritance, saving time and money. I highly recommend the software.

It's the software that I use every year, But this year it has some problems. They keep dunning you to pay for extra stuff that should be included. And when they made a problem--something wouldn't "check out" at the end, they asked me to upgrade again or asked me to pay for extra personal help, I just got the answer from ChatGPT. Also, I don't like having to pay an extra $25 to file the small state return, That used to included in the initial purchase price. I just printed out the 11 ages and mailed it for 2 stamps.

Making the calculations correctly is difficult for both me and Intuit, and I am willing to pay for that. Filing on paper is time-consuming for me, but the cost for Intuit to support e-filing in New Jersey (or any other state) should be very low. Charging a state filing fee comparable to the cost of the calculations, and portraying it as “only $25", seems like taking advantage of customers.

Problems with this year's TurboTax. Would not load previous year's filings and would not open saved 2025 file that was in process. Had to delete and reinstall. Lost hours trying to make TurboTax function and re-entering the information. VERY FRUSTRATING.

It was easy to use again. I have used TurboTax for more years than I can remember, can't remember how long ago I first started using it but it has been a long time. I have just finished another year that was easy to follow as always and it was compatible with my computer and loaded with no major issues. It was easy to follow the step by step information. Keep up the good work, I appreciate it.

The desktop version is far more not-user-friendly than previous versions from searching for help prospect. For example, in previous desktop version, when I typed PIN, it provided an easy access link for me to enter the PIN. Now, it directed to the website and also no easy instructions provided to where to enter the PIN. For another example, I searched "Where to enter 529 contribution in IL Tax form?", here folliowing is what I got from the TurboTax website (after I signed into my TurboTax account (which is completely not correct): Illinois does not offer a state income tax deduction or credit for contributions to a 529 college savings plan. Therefore, you do not enter 529 contributions on your Illinois state income tax return. You only report 529 contributions on your federal return if applicable, but for Illinois state taxes, there is no entry required for 529 contributions.

It said my return was not complete when i tried to do the e-file. i could not find what it was talking about. I juct finally hit continue and it asked several questions. such as i needed to sign it, etc. I answered the questions and it lit me e-file. The comment the return was not finished was confusing. it also wanted to e-file a wa state tax return. WA state does not require tax returns. No income tax.

The Desktop Deluxe version of TurboTax is constantly is trying to up sell me at every stage of the tax filing process. I have been using the Desktop version since the 90's, now it is full of advertising and up-selling me to add services and products I don't want or need to do my taxes. I have had it with this product!! Not recommended!

HSA section never goes smoothly. Why is the assumption that all HSA dollars are NOT qualified and thus show big owe on my return, only until I specify that all expenditures were for eligible medical care. Had to do this on a Mac this year since apparently windows 10 isn't good enough anymore. Pain in the butt since nothing transferred over.

It was fairly easy to use except there was some glitch with submitting the info for one of my forms. It did not allow me to go to the next step until a specific question was answered; however, that step didn't apply to me at all. I, finally, got around it but, I had to go to the specific form rather than using the guide me option. I didn't have any issues with the accuracy or compatibility. The by our advice feature was annoying as I said no but it repeated the question several times. Ask fewer times.