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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 1,031-1,040 of 9,898 reviews
Feb 18, 2026
Reviewer name: SGPrimo
2 out of 5 stars
2 out of 5 stars review

Download bugs and Unfriendly User Interface

My initial download had bugs. It hung up when trying to install updates. I had to reinstall a new copy after first having to uninstall my old copy. It took about a half day wasted to get this all done. What a giant waste of time. Another continual problem with TT is that they change the user interface every year--The changes are in areas that do not need to change, such as entering income. The enter income interface this year was particularly bad. It couldn't learn that I wanted to enter data myself, not download it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 19, 2026
Reviewer name: Noman26
5 out of 5 stars
5 out of 5 stars review

TurboTax works for me.

As to accuracy, fed & state returns are similar to previous years'. Guidance is generally good; entering modest income from royalties as academic author requires very close attention, and I am not at all aware of all the information Schdl C requires, but T'Tax seems to handle it OK.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Jan 19, 2026
Reviewer name: Potted Plants
1 out of 5 stars
1 out of 5 stars review

Not worth the bother of buying early...fee creep i

I have been a customer for many years. Doesn't pay to buy your product early as so much is not available. i like to get things early...unfortunately, you are part of the problem and not the solution. i also don't appreciate how you have increased your add on fees.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 6, 2026
Reviewer name: JeffM1234
5 out of 5 stars
5 out of 5 stars review

TurboTax is easy and catches errors.

TurboTax is easy to use and the interview style is good. I especially like that the software checks for errors and helps me make corrections. Going forward I would like to see an AI tax specialist integrated into the software to answer questions that I come, as needed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Apr 8, 2026
Reviewer name: L8yGrace
5 out of 5 stars
5 out of 5 stars review

Accurate and Up to Date on Rules and Regulations

This is my final return computing taxes on income from a state I worked in but where I did not reside. I have retired. Turbo Tax always handled the computations correctly and accurately so that both states involved get the appropriate taxes. I have used Turbo Tax for many years now and can't imagine switching to another software. Good job Turbo Tax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 11, 2026
Reviewer name: LV Lady
3 out of 5 stars
3 out of 5 stars review

Turbo Tax needs some work

This product gets a little more difficult each year. Explanations are minimal and movement between "forms" is often illogical. Product could be improved by allowing "standard deduction" as a choice before requiring all deduction information. I think I'm not alone in needing securities forms - which requires this version - but never having enough deductions to to override using the standard deduction. Also, if you move to a web based only product ( which it appears you are trying to do ) you will lose a long time customer.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 11, 2026
Reviewer name: wra15
3 out of 5 stars
3 out of 5 stars review

wra

you made it complicated why not just let me enter next to my pension and retirement I didn't change income. I used standard deduction in 2024 it should have asked do I want standard deduction and took me straight there. been using a long time seem to be more complicated every year

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
Reviewer name: ezphd
3 out of 5 stars
3 out of 5 stars review

TT is NOT improved over prior years.

First problems ever since 2016 when I started using TT. Trouble uploading 1099's from Merrill Lynch. TT deluxe desktop for Macthen entered DOUBLE all our income, and had problems with guiding me as to how toemter my "hobbyist musician earnings of $485, less than th e$600 would have gotten me a 1099-NEC. I still had to have an Employer EIN< so I used hte one form 2024 (same employer, bt last year there was a 1099-NEC. Additionally, there was a handful of other troubling glitches,soI paid the $50 to get help, and was told that to itemize my music expense (much greater than $485), I needed to buy a more expensive TT version for an additional $40. It turns out that I could go to the Forms tab, and use Schedule C to enter my expenses against my "profit"of $485. Anyway, a very bumpy process for a very simple financial situation!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 27, 2026
Reviewer name: prohidium
4 out of 5 stars
4 out of 5 stars review

Works well but I cannot e-file from overseas

Works in general for filing as a dual status citizen living in Canada. The only issue is that I cannot e-file due to my spouse not being a US citizen and therefore does not have a SSN nor a tax filer ID as she has never lived or worked or owned any property in the US. A tax filer ID application is too onerous. I should be allowed to enter NRA or Non Resident Alien as an option so that I can e-file. Currently I have to print and mail. Also, I can no longer get the basic package for filing, I cannot file online and as a result, I am forced now to purchase the Deluxe Desktop edition at a higher price than I think is necessary.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Apr 6, 2026
Reviewer name: DigitallyDsylexic
2 out of 5 stars
2 out of 5 stars review

Product went downhill this year.

Got tired of seeing up selling attempts. Why would I need to speak to a professional when the software is supposed to walk me through the process. It seems as though the interface was different this year. I have used this product many times and do not remember it being so confusing and difficult. The computer I normally used in the past still have Windows 10, so I had to switch to a different computer and start all my info from scratch.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630