Software worked fine. Forced to Upgrade to Windows 11 after purchasing. Didn't read the fine print. E-mail had glitch that wouldn't allow me to use cloud-based software without making changes to my computer... Paid a $18 penalty for underestimation, even though I used Turbo Tax last year.

Expensive, constant nagging and intrusive upsells of services and options during preparation. Product and company now use AI and have LLM AI embedded in products. LLM AI is not safe or secure and no PII or private financial data should be allowed near it. Parent company paid for ending federal tax filing program leaving few options for people to file taxes.

I have used Deluxe for many years. Always good, except this year. I was importing a broker statement, which worked fine in the past. This year, there were many omissions of data. I spent many hours inserting hundreds of missing fields. All fields were included in the broker's statement, so the problem must have been with the program. I could find nowhere to get assistance from Intuit.

I have been using TurboTax for years and this has been by far the worse time I have had using the program. First of all it took several hours to download the program and then it took several times of entering the same information to finally get the program to save it. I felt that the program was less user friendly than in the past.

Turbotax is fine for simple tax returns, but if you have to deal with something like community property (for spouses in different states), then you end up filling out paperwork manually. If you're not the spouse who lives in the community property state then you even have to trick the software into letting you enter the information by changing your residence to a different state, and then changing your residence back.

The Turbo Tax Deluxe Desktop Edition 2025 was easy to install with no glitches! It also works perfect on Windows 11. I have been using these programs for well over 15 years. The downloading was quick and easy. The instructions were very clear and easy to follow to activate this software. The activation key makes it so simple! When they discontinued the CDs, I was disappointed but now I like this method even better!

I have used you for more than 25 years. There are still a few things to improve. In general, inputting directing from the forms received from Payors would be nice, such as 1095C and 5498-SA. Blocking the 8949 input was not helpful. I helped someone with your on-line system. I did not find it friendly. I will stick with Deluxe version, which has served me well.

I've used TurboTax since 2021 and previously always found it easy to use. The first time I used Turbo-Tax this year (2025), I finished all entries but i not file because I first wanted to check everything the next day. I logged in the next day and kept getting an Error 190 for which there was no explanation. I closed the application and signed in again and had to enter all information again. I was very frustrated with entering the same information multiple times, e.g. IRA/SEP/simple box contents for each form multiple times. Also, for my CSA 1099R I was not allowed to efile taxes until contents of box 3 were entered. THERE IS NO BOX 3 ON THE CSA 1099R!!!

Going through the data entry process was fine as usual. But going through the closing process, printing a copy for review, requiring interface with adobe, was cumbersome and annoying having to load it then cancel, was annoying vs the straight forward print and review procedure of past years

Filed my federal return early as I was owed a refund and the process was great. I had to wait to file the state return but when I reopened the software it won't let me continue but instead tries to get me to refile the federal return. I've been unable to efile my state return. I didn't have these issues in past software versions. Federal and state often have different due dates - I should not be forced to file them together.