My wife and I decided to file our own taxes this year instead of paying someone $350 to do what we can do ourselves. I was very skeptical about how easy the process would be because it just seemed like I couldn't find anyone that currently uses this product. After purchasing it and starting our taxes, I stared to ear about a lot of families that use TurboTax and all the stories were positive. The process was very easy and my wife and I will be fling our own taxes using TurboTax moving forward.

I have used Turbo Tax for years, but 2022 the IRS filing date was 10/16/2023, on extension. However for some reason I could not E-file my return, so I had to print it and mail it certified mail. What happened was the preview print out was mailed. I paid for Audit Defense. In December 2024 I received a notice that I owed a bunch of money to the IRS. Due to not receiving a 1099 for $25,850.

Online search was bad. Could have been how I asked the question. l though I tried using keywords to direct it. Online or AI allows for no deviation to find anything. Either you use the exact vocabulary the system knows or forget it. Not all people have college degrees. Called and got a wonderful person to help me. She helped me get my taxes transferred.

This year was disappointing both online and desktop. The system has a major bug that won't allow entry of SSA-1099s. Tech support tried to help with the online version, but no resolution. I purchased the desktop software AND a Windows 11 laptop in order to use it. Very disappointing that TurboTax has stopped supporting Windows 10...I've been using this software for 15+ years and I did not receive any notice of the change. The desktop version suffers from the same bug in regards to SSA-1099s. I was able to find a workaround by going to the forms and manually entering the information. In addition, when I tried to continue the forms this morning, I received an error message, "Somethings wrong. Try going back to previous step" or something similar. I had to close the file and exit the software twice before the error message disappeared. As a long time user of TurboTax, I can usually complete my taxes and file is 60-90 minutes. I wasted 2 hours yesterday online and 90 minutes or so this morning. Features , Interface and guidance remain good overall (with exception of the bugs), otherwise I would have rated the software 2 stars at best. I assume the software is accurate: I guess the IRS will tell us since it is filed. VERY FRUSTRATING AND DISAPPOINTING OVERALL THIS YEAR. I should note that the online software tech support person, Jasmine, was polite and professional.

I paid $55 what I thought was a fair price for a great product BUT....Last year, I got a letter from the State of AZ saying I owed so much, I need to pay a fine. This is because I didn't do estimated payments the following year. TURBOTAX DELUXE didn't advise me, didn't warn me, didn't alert me that I triggered some threshold where estimated payments are required. Secondly, after filing my 2025 Fed forms, the IRS stated my Form 8962 required additional info. I answered the questions and your program generated the forms. Perhaps I answered a question wrong around APTC allocation but this indicates TO ME that your grammar and/or syntax is less than perfect. Perhaps the questions are generated/programmed by a non-native speaking individual? I VERY DISAPPOINTED TWO YEARS IN A ROW

It felt outdated and sluggish at times. Missed explanations at times, had to search for help online. When filing at end it asked for IRS IP Pin but only accepted 5 numbers when my IP PIN is 6 numbers. If my return is not accepted I will try to updated review to 0 stars, if they let me lol. Will look for other software next year.

It's a pretty clunky and cumbersome interface for 2026. Not much has changed, and it's still difficult to get my taxes done, even though I've been using TurboTax for many years, I'm smart, and I'm technology proficient. It should be much, much simpler. One feature that would add a lot of utility is the ability to upload a picture of W-2s and 1099's so that I don't have to enter the data manually. I would also like to have more control to enter data directly on forms in Forms mode, rather than needing to enter it in the background worksheet which is always tedious to figure out. I should also be able to file electronically even if I have overridden some fields.

There is a glitch in your Missouri software. I entered zero "0" on Line 2, Section 3 - Schedule C, MOA-A, Social Security Calculation, and kept receiving review errors with recommendations that didn't resolve the problem. It was never clear what we were supposed to do, and it became a frustrating experience with what should have been an easy return. We researched the topic on-line, and none of the Turbo-Tax troubleshooting sites adequately addressed the issue (the suggestions provided by TurboTax reps didn't work. After several hours of trying, we finally left the data cell blank, the problem resolved. The software should have either interpreted the zero "0" as none and left it blank or instructed us to do so.

Each year there are more things that are not transferred from the previous year when uploaded. It makes using your software more difficult. I am seriously considering changing to another company even though I have been using this product for many many years.

Traditionally Turbotax has been great, but this year it was much more difficult. First, when transferring last year's data, the transfer dropped 1 of my 8 1065 K-1's necessitating having to enter it manually and make sure all C/O's were correct. Second, the Form 1116 calculation was not working at all. I had to force the form to get to the right #'s. For example, when calculating foreign source income, the program would not adjust income for qualified dividends and LTCG's--very disappointing as I had to force the calculation which then through off other aspects of the overall calculation necessitating other forced adj.'s