I had trouble entering interest and dividends from my Charles Schwab accounts. I have over 5 accounts. The import screen and the company title do not include the account number. I have a hard time verifying that all my accounts have bee imported. I also was able to enter 2 accounts twice. I am very unhappy with importing accounts from by stock brokers

Interface is clunky and not user friendly. Content writers assume the reader understands aspects too readily. Not being able to view the forms during data entry is a poor decision. Intentional, but not ethical. incomplete guidance. online help is weak.

Software froze after entering all my tax information, ended up having to completely re-enter/start over. Later, it kept creating separate digital copies of my return while I was preparing to e-file. Made sure I had a couple paper copies saved prior to filing to make sure I had documentation in case issues arose. Also, ended up having to pay an underpayment fee for 2024 federal Turbotax filing. Evidently, despite entering all the information correctly Turbotax made an error in calculating my 2024 tax return, for which I had to pay a fee.

TurboTax 2025 on MacOS is buggy. There is a well-known bug that took me an hour to identify & figure out a way to workaround: federal refund gets zero'd out when stepping through EasyForm on the Audit Risk step. I finally figured out a way to get around it & it seems that it is a well known problem.

Started with the On-Line version this year. Did NOT like it. Almost done and I went back to doing it all over again with the desktop version. Something didn't make sense and found that I had 'imported' vanguard data that I already had entered. Have a big problem with needing a separate field to list what the IRS calculated RMD basis for each account SEPARATE from what I happened to withdraw to achieve the combination of my QCD and my RMD. Has to search for the QCD (it is only listed as Charity - not QCD) entry. No simple way to see total of all my accounts that require an RMD, and what my RMD & QCD were.

I have used Turbotax Home and Business for many years. This year was the first year that I would encounter an error when I go to pay for the State. It would not let me proceed. Upon numerous conversations with Turbotax and trying some things on my end, it still would not let me put in my card information to charge the state e file, therefore I had to mail them in, something I haven't had to do in many years. Please fix whatever this issue is, because I won't be using Turbotax again unless it's figured out.

To much trying to sell services. Where is print only what needs to be filed? Why do you change the flow of the software every year? Like I said before, I spend more time wrestling with the software and it's changes rather than concentrate on tax matters.

The questions are not always clear regarding what is being asked and why. Sometimes it's clear. But sometimes it's ambiguous regarding how to answer the question, e.g. what to include in the figure that you're entering. If we answer incorrectly, it could cause an inaccurate tax return.

Was needlessly asking for a password I did not understand. Would not transfer data from the previous year. Steered me to online tax filing when I had paid to download the application. Took 20-30 minutes to find the download page. Getting started was stressful, buggy, and not easy.

This was the worst Turbo Tax experience I've ever had - 1) the desktop app CRASHED upon reaching the State Download page and I had to start over from scratch - it should have been auto-saving many many steps before that point - I lost an hour+ of work! 2) my deduction dropped down to almost zero upon reaching the Audit Defense page. It apparently cleared the filing status (single) checkbox on hitting that page, after a few cycles of fixing the error and it happening over and over, I had to manually skip over the Audit Defense page to avoid it corrupting my return. Intuit really dropped the ball this year, given that I'm doing my taxes on 12 April, stupid issues like this should have been caught in the last couple month, and I'm not sure I'll ever consider using Turbo Tax again.