The TurboTax relationship with SantaBarbara TPG is manipulative at best. The company took $55 from my return - not a huge sum, but enough to be noticed, enough to make me feel robbed. This truly may be my very last using TurboTax.

I love the annual experience with TurboTax, especially the fact that its process, reference tabs and information access remain consistent, and doesn't automatically "update changes" to the program. Thank you.

Turbo Taxes makes doing taxes pretty easy. Used Audit Defense in the past and it was a terrific help. I learned so much and the one identified issue was corrected with MUCH less stress than if I tried to handle it on my own.

too many clicks into and out of sections. asks questions for information that should carry over from prior year return. should proceed flawlessly without continuing to click and then then click to next topic

MUCH Different and Much Harder that It has been in the last 20 years of using Turbo TAX I will consider an alternate product next year!!!!!!!!!!!!!!!!!!

We have used Turbo tax for many many years- no problems. This year 2025 tax year- an avalanche of problems, glitches, frozen screens, re-starts, error codes. We hope you fix it for 2026.

I could not download 1099-Bs from my brokerage - VERY DISAPPOINTING! Separately, I spent the $60 for expert help on my Schedule C / E / A confusion and she was great. Thanks for that!

State filing was rejected due to inconsistency on exemptions. Turbotax review should have spotted this, but did not. When attempting to correct in response to state rejections, TurboTax blocked the correction.

If TT imports the returns - it should not ask any questions about last year's returns - it still does. Filling amnded retrun was totally non-intuitive, to top it TT gave wrong advice - totally unaccetable

2025 version dropped Windows 10 compatibility. When it is restored for 2025 and future versions I will raise the score to 7. If Windows 10 compatibility had been maintained without interruption my score would be 9.