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Customer reviews for TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars3,101 ratings3,101 reviews
  1. 5 stars48% (1,476)
  2. 4 stars23% (710)
  3. 3 stars14% (423)
  4. 2 stars7% (223)
  5. 1 star9% (269)
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Showing 501-510 of 3,101 reviews
Apr 7, 2026
g1618
5 out of 5 stars review

Onliine vs Download

My only issue this year was selecting the environment. I have always downloaded your program, this year I was prompted to use the online version. I said OK. Next time I worked on taxes, I was prompted to download the program, so I said OK. The next time I went back, I was again prompted to use the online version. Please make up your mind.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 23, 2026
Jason876
5 out of 5 stars review

Still good

I've been using TurboTax since the days of floppy disks. I've never had problem. My wife has her own business and the appropriate version allows me to include her income with reasonable effort. Basically, I find TurboTax straightforward to use and I trust it's doing my taxes correctly.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 20, 2026
midwestcoin
4 out of 5 stars review

TurboTax is awesome, some glitches this year

I have been suing TurboTax for 25 years plus. It is a great product. The 2025 desktop return was a little glitchy, I did an update and all my data disappeared! Monique with tech support was great and was able to retrieve my data, roughly 10 hours worth of input. Also, the State return got into an endless loop, I was able to download software fro that removed all state returns and then proceed.m Turbotax

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 13, 2026
tywar
4 out of 5 stars review

Turbo tax is easy to use

I would have liked to upload a pdf copy of all my tax docs and let the program enter all the info from those docs. I had to enter many of them manually. And if there was an area to upload all of my documents, I couldn't find it. Other than that, it was a great service.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 11, 2026
Too experienced to tell
3 out of 5 stars review

TurboTax is Turbotax

I had a PTIN for about 15 years. Except for all the annoying "Buy more cervices" and "download your information from the web" interruptions, it's basically a fancy calculator to do your taxes. Probably not hard for your average Joe to use, but IDK because I'm not your average Joe.

Review from turbotax.intuit.com
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Mar 18, 2026
DOC1951
1 out of 5 stars review

SOFTWARE CRASHED MULTIPLE TIMES

IT WAS AN AWFUL EXPERIENCE. THE SOFTWARE STOPPED WORKING AT THE END OF THE FIRST DATA ENTRY AND I LOST ALL DATA. THE SECOND TIME AROUND, IT SHUT DOWN ON ITS OWN A HALF DOZEN TIMES BUT DIDNT LOSE ANY DATA, MIRACULOUSLY I THINK. THE SOFTWARE MAY BE AS SIMPLE AS IT CAN GET GIVEN THE MASSIVELY COMPLEX TAX CODE. BUT I FELT RANSACKED - ESPECIALLY AT THE END WHEN YOU REQUIRED MORE MONEY TO FILE, AT WHICH POINT, I A SURE YOU KNEW I WOULD BE TOO EXHAUSTED TO RESIST

Review from turbotax.intuit.com
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Mar 24, 2026
Switching Next Time
3 out of 5 stars review

TurboTax Is Inaccurate, Causing Unnecessary Ordeal

I efiled the 2025 federal and two state returns. All were accepted by the taxing agencies. Now I have to amend all three returns. TurboTax says I can't efile the state amended returns because they were submitted using TurboTax but not efiled. TurboTax is inaccurate, totally wrong. The return copies include the notices of acceptance. It is a big ordeal to have to mail three sets of dozens of redundant pages.

Review from turbotax.intuit.com
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Mar 30, 2026
HGutierrez
5 out of 5 stars review

A great tool if you don't want to use a CPA

It has been a bit of a learning curve using TuboTax Home & Business desktop version. This was my second year using it to prepare my forms and e-filing. I had less questions this second time. It works great and it is a great tool for those who do not want to use a CPA or tax-preparing store. But there is some room for improvement to make things a little easier for users to navigate.

Review from turbotax.intuit.com
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Mar 21, 2026
GloriaTMyles
1 out of 5 stars review

DISAPPOINTED... Turbo Tax aint what it used to be!

Very confusing.... been filing my family tax returns for going on 40 yrs and never experienced so much confusion. What with "$40" for "tax preparation"... we already prepared the return... to a long time due to a lot of confusion... but we got thru it... now $40 charge for "tax preparation".... WOW!!! Very disappointed.

Review from turbotax.intuit.com
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Mar 21, 2026
Harry250
4 out of 5 stars review

Fairly easy, except for estimated taxes

All went well, as usual, except for the estimated tax section, as usual. My only problem is that I like to adjust my payments per quarter, some all in the first quarter, some in all quarters, and some with more in last quarter. In the state estimated section, this is fairly easy since I can go to forms and adjust them in forms. However, I cannot do that in the Federal Estimated Tax section. I have to print out the form and use white out to change the amount that I am paying. If the Federal was as easy as the state estimated tax section, that would be fantastic! My only other problem is with QBI, qualified business income. It can go from 20% to 0%, but it is very hard to trace why, and trying to find a place to import or type in UBIA (Unadjusted Basis Immediately After Acquisition). I could not find how to do this and my QBI was $0.00 instead of an amount closer to 5% or 10% of the maximum QBI. Have more screens and information about QBI deductions and input of UBIA.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .