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Customer reviews for TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars3,097 ratings3,097 reviews
  1. 5 stars48% (1,475)
  2. 4 stars23% (709)
  3. 3 stars14% (423)
  4. 2 stars7% (223)
  5. 1 star9% (267)
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Showing 381-390 of 3,097 reviews
Mar 10, 2026
RefuseOfTeemingShore
3 out of 5 stars review

TurboTax is a little better this year.

I could not import a W2 because the box d info was too long and on two lines. Never found an acceptable way to type it in and had to restart TurboTax for it to recover sufficiently so that I could enter the W2 by hand. Screen kept blanking and returning. TurboTax was REALLY upset.

Review from turbotax.intuit.com
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Mar 28, 2026
5582
2 out of 5 stars review

2025 SUCKS

Absolutely unacceptable that third party downloads from financial institutions are so confusing this year. Furthermore, the incompatibility of TAXPACKAGESUPPORT.COM is also unacceptable, Especially when I pay more for a version of the program which is supposed to do this!

Review from turbotax.intuit.com
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Apr 8, 2026
kjertpv
1 out of 5 stars review

TurboTax flaw in the online version

I tried to do my taxes this year on line (at turbotax encouragement). When I got almost done something was missing. I am a long time used of turbotax and have always used the previous years return to catch any thing that I might have missed. Since I could not see the forms like in the desktop version I attempted to go back to that mode. I tried everything for awhile and then called support. They told me that you could do that but needed to start all over since the information input could not be transferred to the desktop version. It clearly said that if I did not like the online version I could always go back to the desktop version. The material conveniently did not mention but you would have to start all over again. So I ended up doing my taxes TWICE this year. Anything that makes me do things twice in order to complete is going to get a poor rating from me!

Review from turbotax.intuit.com
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Mar 20, 2026
BMooreGA
5 out of 5 stars review

Another Year, Another Return Easily Filed

TurboTax makes the process easy by transferring previous year's tax information if you used TurboTax to the current year, provides step-by-step guidance through the process, provides deeper information if requested, allows access to the form to make changes, points out errors that need attention, automatic downloads of brokerage information is a time saver, and automatic filing is the icing on the cake.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 5, 2026
Bigfoot Lvr
4 out of 5 stars review

One suggestion

I have nothing positive to say about using Turbo Tax for taxes. i've been doing it for 30+ years. I only have one suggestion, make sure that the worksheets are integrated. It can be a little frustrating to have to go back to a previous year and find something that is in the system already. Not sure why the program can't do that. I does almost everything else. Very pleased overall!!

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 22, 2026
Turbo Tax Tom2
2 out of 5 stars review

Turbo tax takes a major step backwords

Key functionality was eliminated in the 2025 version. Its deductible is missing and replaced with a terrible search feature that was so bad I had to find something else on the internet. They also use an AI bot for help that provides usesless search help that isn't relevant for the search question.

Review from turbotax.intuit.com
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Mar 22, 2026
JCLK2
4 out of 5 stars review

Pros and Cons

I like many of the features of Turbo Tax - especially that I am able to download the previous year's return to compare. I don't like that I need to upgrade my computer software every year. And eventually get a new computer to be able to run Turbo Tax. I think the advertisement for a "free premium upgrade" is scammy. I had to call into the Help line to understand it, and found that with the Turbo Tax version I already bought, that "free" upgrade would not give me any benefit.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 13, 2026
Switching1
1 out of 5 stars review

Turbo Tax Screwed UP

So, Married filing Jointly, Used Turbo Tax Every year, My husband is 65 turning 66 this year I am on disability. My husband is still working and has earned income, I am fully retired and on disability, per Turbo Tax for 2025 my $17,614 of disability, ZERO was taxable...IRS says otherwise and the Taxed me on 50% and kept our Refund due to mathematical Errors......soooo, now I have to stress and deal with the IRS, NOT HAPPY may switch to H&R Block software in the future.

Review from turbotax.intuit.com
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Mar 12, 2026
2022Cooper
4 out of 5 stars review

Reliable

I have been using TurboTax since it first came out. It seems like I answer questions that don't record but it catches is on the final review. I have never had an audit and I get all the deductions allowed. I do my taxes, my mothers and sister in-laws.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 1, 2026
Stevesixty8
4 out of 5 stars review

Home & Business Falls a Bit Short on the Business

TurboTax 25 Home and Business is almost great, but carries over some annoying problems from 2024. I'll start with the IRA RMD issues. Apparently, everybody and their brother knows, except for TurboTax, that if one holds IRAs from multiple entities one DOESN'T have to take an RMD from each one. Rather, the entire RMD can be taken from one or any combination as long as the total RMD is satisfied. In my case I took all my RMD from one source, and when I entered my second source as a zero withdrawal TurboTax tried to charge me with a non-withdrawal penalty, even though I had satisfied my yearly RMD through my other withdrawal. Took some finagling, but I got around it. TurboTax needs to fix this issue, as it's ongoing. Another issue carried over fro 2024 is the self-employed health deduction. The easy-step simply won't let me enter it in the process and the edit button won't let me get to it in the review stage. Clicking the review button directs me to return to the business that is related to the deduction, yet there is no was to do that. I have to manually go to Schedule C and enter it there. Again, another ongoing problem that needs to be fixed. There are likely other such issues in the software, but none that affect my particular situation.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .