Process was as normal as any tax filing can be. Had an issue with an update reported after return was completed and ready to file. had to reach out for help locating the latest update. Specialist did a great job helping me get back on track and competing my return.

User experience still feels early-1990s-like, and the persistent bug of not calculating the mortgage deduction correctly has persisted for at least the past 3+ years. I have to hack it every single year to apply the 750/1M limit correctly. Have been a loyal customer for > 20 yrs, but doubt I will use again next year.

I have confidence in the accuracy of The product. Compatibility suffers by requiring Windows 11 to run on the desktop. Invest in other versions for people who don't have or want or afford Windows 11. Features and reporting are smooth and confidence building in an accurate returns.

I've been using TurboTax for over 25 years and found it to be a very accurate software compared to other brands used earlier. It is always been compatible with my Windows computers. Feature-wise, it covers all of our different tax scenarios and the interface is very easy to use. Reports are accurate and easy to read.

The 2025 Home & Business edition had one flaw - it did not have a "None" option when it told me to check a year I received a PPP loan. I received no loan, and had to call the TurboTax help phone number. Darlene guided me through the process of deleting the PPP form, and then ensured my return was error free. On a Sunday night no less.

Gtood presentations and explanations of tax law, and of different treatments of income and expenses based on personal and business. Easy and clear access to forms and worksheets behind the screens. Improvements needed: 1. Improve explanation of entry with respect to accrued interest. Inform user as to whether accrued interest paid or accrued interest earned should be entered. 2. With respect item #1 above, tell user how they can change the entry. I made the wrong entry and wanted to delete it but could not find it on the screen after initially entering a wrong amount. I final had to search the worksheets and find it manually buried in an obscure form. That is unacceptable. 3. The interface screens often do not come up on the computer even though the application is open. Often, I had shut down my computer and reboot in order for the application to update and appear on my computer.

The changes to entering dividends, etc is very confusing. I spent more time deleting duplicated forms, etc than it took to actually complete the return. We also have to click NEXT too many times. Please include 2 or 3 questions on a page before we have to click NEXT

I have been using Turbo Tax for over 10 years to file my federal and state taxes. The past five years I have used the Turbo Tax Home & Business software edition. The application allows for a step-by-step walk through of all possible situations. The instructions are easy to follow and inputting the data as needed. It is also easy to make changes if you forget something along the way and it applies those changes to all the coinciding forms automatically. The built-in final review processes also provide another opportunity to check, verify, and print your returns before you finalize filing your return. I would strongly recommend Turbo Tax for anyone who does taxes for their home or business.

after many years, this is still just a so-so software. Answers to questions can never be found and always take you to the web to try and search them out, and always takes you no where you were looking for. There should be a LOT moecear expalantions when it comes to deductions instead of just some general ideas. I also HATE that this software does not allow more useful tools. Everything is robotic and you can never find the answers you are looking for

1) TurboTax for Wisconsin does not explain Wisconsin Schedule SB Form 1 - Subtractions from Income, line 16 Retirement Income subtraction (credits restricted) very well. The restricted credits should be compared with taking the subtraction - for a married couple both receiving retirement income, the subtraction is $48,000! That makes a HUGE difference of about $2,000 savings in our case. 2) The printed instructions for mailing an amended return for Wisconsin have an incomplete mailing address, which does NOT include the city, state nor ZIP code.