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Customer reviews for TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars3,097 ratings3,097 reviews
  1. 5 stars48% (1,475)
  2. 4 stars23% (709)
  3. 3 stars14% (423)
  4. 2 stars7% (223)
  5. 1 star9% (267)
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Showing 201-210 of 3,097 reviews
Apr 16, 2026
BillW75
3 out of 5 stars review

TurboTax could be more efficient for the user

Too much time spent moving the cursor around with a trackpad or a mouse where the tab key could be used very effectively to move between fields. Also, I did not appreciate having E-file transmission fail because a software update was required. I should have been made aware that an update was required long before that.

Review from turbotax.intuit.com
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Apr 15, 2026
NLor
3 out of 5 stars review

Lots of Errors in transferring data

The import feature to transfer data from 2024 to 2025 made several errors when using the import from PDF. Primarily use TurboTax because of this feature to carry previous year's data. Was not reliable and disappointed because of these errors. Had to jump through hoops due to the incompatibility of 2025 version with Win10.

Review from turbotax.intuit.com
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May 1, 2026
Portlandgal
2 out of 5 stars review

Poor user experience for 2025

Intuit forced me to sign in multiple times - every time I opened TurboTax on my computer, even though it was already downloaded. In addition, TurboTax doesn't correctly calculate the max employer contribution to a sole-proprietor 401K that also has a defined benefit pension plan. There are specific rules for that, and you should easily be able to program those into the software - I've been waiting years for this.

Review from turbotax.intuit.com
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Apr 16, 2026
TerryFW
5 out of 5 stars review

TurboTax is still the best.

I find Turbo Tax easy to use. I like the options to walk through everything or choose what to work on, which is easy if you just want to double-check something you've entered. The explanation of categories with samples of what is allowable is very helpful. Although I gave a 5-star rating, I found the requests for information on the state portion to be a bit confusing than last or previous years. I'm not sure if that is something requested by the state or something TurboTax changed. The filing of the returns was fast and efficient and the options of payment, etc., are convenient.

Review from turbotax.intuit.com
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Apr 14, 2026
Nolongersmiling
3 out of 5 stars review

Not happy

Very unsatisfied with TurboTax 2025. I've been using TurboTax since at least 2012, and I felt like it was getting better for a while, but has now been getting worse for the last few years. This year it pulled in a corrupted version of my 2024 filing which I didn't catch until I was about to file and noticed that the last year's AGI that you're asked to verify for some reason, didn't make any sense. So I went into the forms and realized that the 2024 values in the two-year tax comparison form were all wrong. I tried to fix them there, but they seemed to show up in too many places throughout the many many forms included, so I had to give up and start a whole new filing. Very frustrating. There should be a way to delete and re-enter the last year's data without having to start all over again. I even had to re-purchase the state efiling which I had already done in the corrupted version of my filing, so I lost $20 to this issue. I'm also very disappointed that It's Deductible has been removed. That was one of my favorite features of the software. I'm definitely going to explore other options for next year. If I can't trust the software to import last year's data, and I'm not getting the functionality of It's Deductible, sticking with this product is not looking very attractive. Oh, and it's also annoying that auto fill doesn't work in the payment pop-ups.

Review from turbotax.intuit.com
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Apr 9, 2026
dr_bob
5 out of 5 stars review

Excellent tax software.

Been a TurboTax user since the start, many years ago. Works well and user interface consistency over the years makes working with it easy. Importing previous year's returns helps to ensure I address similar income or deduction year over year. Simplifies jumping to sections I need to input information into.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 13, 2026
Helicopter 10
5 out of 5 stars review

Just about impossible to pay by credit card

This year is the first year that I have had any problems with TT. I wanted to buy Audit Defence and pay for a state efile. Done this for years. This year, though, when I wanted to pay by credit card, I couldn't. Drop down field for months would only go to 10.

Review from turbotax.intuit.com
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Apr 11, 2026
Efile does not work
1 out of 5 stars review

EFILING for 2025 doesn't work!!!!!!!!!!!!

Federal and State returns completed using Turbotax software.. Turbotax software used for over 20 years. This year could not efile because of error message IND 031 04. Have verified that information entered on current year return was correct and still was not accepted. I have spent at least 8 hours trying to resolve and I now give up and will mail. Your AI assistance is AWFUL. I will look for other tax software for 2026 returns

Review from turbotax.intuit.com
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Apr 15, 2026
Hal664589
4 out of 5 stars review

Turbotax is always a Good Choice

As usual, Turbotax is very thorough and good about guiding you through the tax filing process. This year is a little more quirky than in the past. For instance, whenever it checks for updates and installs any updates, it then offers to continue using Turbotax. It seems to restart the program, but instead it simply shuts down. Annoying, but then when restarted again, it does actually start.

Review from turbotax.intuit.com
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Apr 15, 2026
Pridepercussion
1 out of 5 stars review

Turbotax business is a waste of money

This year, it's clear the changes to the business edition were a huge waste of time and money. It failed to take me through the process of finding deductions for my business and I had to search and dig just to get to some of the most basic. Last time we'll be using the software.

Review from turbotax.intuit.com
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