Normally review TurboTax Home & Business with 4 or 5 stars. 2 stars for 2025 because of the bugs affecting (or lack of features to support) ICHRAs and the healthcare marketplace. I had to mail hard copy returns after making manual corrections to form 1095-A and 8962. TurboTax kept forcing a premium tax credit refund even though I am not eligible for the refund because I was covered by an ICHRA. Very disappointing and sucked up a ton of time!

This is the Ryan Air experience of doing your taxes. It constantly is asking you to buy this or buy that extra thing. It isn't cheap and then it charges even more money to submit a return? What is this garbage? It already auto-renewed without me ever agreeing to that. I will not be using this again.

Importing information into TurboTax was a nightmare. I had to repeat it many times and then where were errors that I had to manually correct. I have requested for YEARS that charities appear in alphabetical order rather than randomly. TurboTax ignores me.

20 year customer. The software is old and patched to obsolescence. Need an entirely fresh build with no connection to any prior software to free itself of legacy bugs. So aggrevating the last 2 years, I'm actually considering starting anew with a competing product.

To much trying to sell services. Where is print only what needs to be filed? Why do you change the flow of the software every year? Like I said before, I spend more time wrestling with the software and it's changes rather than concentrate on tax matters.

I just hate how expensive you are - and all the hidden fees at the end of the application. I also hate how you say you can easily merge over documents but then you actually cant. I also hated how you asked me to fix a specific section of a document but then when I went to go find that document, the way that you have it set up, it doesn't show me exactly what the specific section is that you wanted me to fix. Oh and also I tried to write a review and it wouldn't let me, claiming my usernames were all used.

I have used Turbo Tax for many years. This year, it got stuck on one form when trying to transmit the returns that it wanted me to correct. There was a misspelling on the Turbo Tax page (disappointing), but it also gave no guidance on what would remove the "error". Really disappointing...

I HAVE USED TURBOTAX FOR 20 YEARS AND EACH YEAR IT SEEMS TO HAVE DIFFERENT BUGS WHICH ARE ANNOYING TO WORK AROUND. I ALWAYS MANAE TO GET TAXES DONE BUT SOMETIMES IT IS NOT THE EASIEST SOFTWARE TO USE. STILL I KEEP COMING BACK BECAUSE I LIKE ALL MY RECORDS ON THE SAME SYSTEM AND I LIKE THE INTUIT AUDIT DEFENSE FEATURE.

The easy-step process is confusing and has become more so over time. You took out the donated goods interface where one could add a list of goods in a single entry and instead no force each item to be added as a separate entry. You also do not include necessary forms in the Easy-Step which will come up in the Check. These forms must be filled in manually or the check will ask for entries one at a time with no explanations. Very confusing. You also consciously make it very difficult to split filing between e-file and mailing (i.e.: e-file federal because it's free and mail file state because it's cheaper than the $25 charge.) You make it purposely confusing and difficult requiring going back after e-filing the federal returns and then manually changing selections to mail so that the State return may be mailed. Shame on you!

It's overall really good but I think you have some bugs in the health insurance questionnaire section when you click months not insured. Look into that. I've seen complaints online about that from others too. Additionally, you were unclear in the IRA contributions section. I'm not sure why TT said not to enter the contributed amount that was on my W2 saying you already deducted it from my income on the appropriate form. No you didn't. I had to input it manually myself.