I found it difficult to erase mistakes. I inadvertently added my 1099 for secretarial work (covered separately) into the line that asked for the same but into my wife's online book business. I could erase the amount but the program continued to ascribe it as an error and highlighted the box as such.

There needs to be an option to open without updating the program. Especially when you want to open the previous years program to see what was done. This is very frustrating when checking to see how you reported business expenses for the previous year.

I have been using Turbo Tas for about 25 years with super results. This year I was greatly surprised when you called in a third party to apply some of my refund to the state tax I owe. I was shocked and greatly dismayed when I received the email announcing their intrusion into my taxes. I admit I did not read ALL the fine print which probably divulged the intrusion for a fee! I will continue using Turbo Tax and will definitely be more attentive to the fine print.

This year Turbo Tax was not able to transfer one of my tax documents from JP Morgan Chase brokerage account via desktop version. Customer only has a choice of restarting all over again with the online version to get it to read and transfer the downloaded pdf 1099B that Turbo Tax can't see and transfer from Chase. Other files are fine, just one account that was closed in 2025 that has tax documents that Turbo Tax couldn't access. I had to print and mail the form 8453 for form 8949 after manually entering the summary of sales/costs. I have use Turbo Tax for over 20 years, but it's time to try a new tax software! Very disappointed!

ALWAYS A TRYING EXPERIENCE! Can't copy or print any the help pop-up information for later review. Can't copy and paste any field names or data to save in a Notepad file for back reference while completing numerous other steps. There are SO MANY TIMES THROUGHOUT THE PROGRAM WHEN THIS WOULD HAVE BEEN SO MUCH HELP! Instead, you make us manually write down EVERY BIT OF IMPORTANT DATA that we may need to back reference later.

TurboTax seems to change the manner in which it handles tax inputs. In 2025 they seemed to have ironed out some kinks that surfaced in prior year programs. 2025 me proved simple and extremely accurate in assisting me to prepare an accurate return. Thank you TurboTax for an improved product.

Logical flow of questions in "Walk-Me-Through" mode has become more obscure over the years. Will not permit e-filing if a flagged error exists— but it sometimes flags errors in calculated values, with no guidance on how to resolve the error. There is no "intelligence" to take the user to the actual user-entered input that resulted in the error. Even in "I'll Explore" mode, user is walked through questions that don't seem to be necessary.

Please fix the pay by credit card feature for paying for e-file of state return (or better yet include it in the price of the software. I was unable to use my credit card despite getting live help and trying multiple cards. This resulted in having to spend an extra $40. Seems like a scam by Intuit/Turbotax, which I am reporting to our state AG.

I've used Turbo Tax for over 20 years, the Home and Business version as I'm a small business owner. I find it easy to use especially now that I'm familiar with the way it works. However, it is very, very frustrating that I can't file the state tax form for free. I'm owed $40 refund from Iowa but would have to pay $20 to receive that refund. That reduces my refund to $20. If I file by mail, it would be over 30 pages of forms, both federal and state forms. Ridiculous. It does make me rethink using Turbo Tax. But I'm tied to your program with how it gathers my info from previous years which is easy.

Asking for 1099-C without a way around it.. Had to go back and manually skip that screen. Accidentally added state and could not remove. Not even support person could remove. Prompt for Account info 3rd times after already validated. Can upload image using phone with online version but not available via desktop. But with images via phone it didn't capture corectly. very quirky this year!